There was a mixup with my accounts and deliveries however spoke to someone on the phone and changed everything for me quickly and easily and no problems. Both ladies I spoke to on the phone were very... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I ordered a new snowboard from Edge & Wax, a few weeks before Christmas. I was concerned that I would not received it on time because it was an international delivery and near the holiday season. Ho... Zobacz więcej
An outstanding service from Edge & Wax. Informative site, found what I was looking for quickly and easily, Competitively priced...rare in snowsport! Prompt delivery and good follow up what more... Zobacz więcej
I ordered two pairs of boot warmers, although not for ski boots but for my motorcycle boots! The parcel arrived with Royal Mail within a few days, it was very well packaged and I could collect it from... Zobacz więcej
Informacje dotyczące firmy
O Edge & Wax
Informacje przekazane przez różne źródła zewnętrzne
Dane kontaktowe
Unit 15 Huffwood, RH13 8AU, Partridge Green
- 01403 713 470
- service@edgeandwax.co.uk
- www.edgeandwax.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Keen hiking boots
Excellent product, excellent price, speedy delivery. Impressed.
Out of stock order so was cancelled but still awesome
They could not fulfil my order, out of stock apparently which I was disappointed about and wish I'd known sooner, but excellent customer service still and the price and service (especially to skis) is outstanding.
I would hopefully buy from you again without doubt.
Ski Helmet and other stuff
Great website. I have a few observations about my dealings with E&W.
I ordered a white helmet and got a call a few days later that there were no white helmets, only black. No big deal and the person I spoke to was apologetic about the website being out of kilter with the stock position. After a week I still had not received it so I called and it turns out the order had not been progressed. Again the person I spoke to was very apologetic and helpful and the helmet arrived a day or two later. The helmet is fine.
Some further feedback as I'm online - I was looking for a complete ski touring set (skis, bindings, boots, skins) and had a couple of hesitant exchanges/ conversations over gear and what would be most suitable for me. The first exchange was a message enquiring about a pair of Kastle skis to which I got a response saying call us to discuss; I did call and the message couldn't be traced. Ok no worries, put me through to someone who knows about the skis and touring etc...well I felt the person I ended up with was perfectly pleasant but not very knowledgeable so the expert advice I was looking for didn't really help me with homing in on the right kit.

Odpowiedź od Edge & Wax
As always excellent
I am not a huge customer (although that is about to change..) we have had boots and bits and bobs and the service both in store and over the phone has been superb. Snow and Rock - that was a store I used to go to....
Dakine low roller
Excellent quality and excellent service - bag arrived quickly and was well protected in transit. I'd buy from edge and wax again as they were great value.
Poor communcation and control of stock
I ordered a ski helmet and goggles. After waiting over 10 days and hearing or receiving nothing from Edge & Wax, I contacted customer service to find out the status on my parcel. I was then told that there was a problem with my order and the goggles were not available. I think they really should have contacted me and not waited for me to contact them. Very disappointing for a first time customer.

Odpowiedź od Edge & Wax
Communication and delivery seemless and worry free.
Vey slick company to deal with and would recommend without hesitation.
Great online seller - great prices, great service
I first found Edge and Wax through Amazon, offering the best price of any seller on my desired snowboard helmet. It arrived quickly and with great communication about delivery. I have since purchased goggles directly from Edge and Wax. Same great price and delivery and I love both products.
Superb customer service every time!!
Bought backcountry skis, skins & bindings last year in a superb bundle. They even did a special of sourcing ski crampons direct from Austria using one of their staff to bring back, with no carriage. With the points you get back on top, how great is that?!!! Financed a double padded ski bag this year. Again superb efficient service. Bearing mind I live in the west highlands of Scotland and so often end up paying a premium for companies to use Royal Mail etc. can't fault them!
I've recommended Edge&Wax to friends with no hesitation.
Keep up the great work.
New Skis
Customer Service made it really easy to choose the exact skis i wanted. New skis delivered within 2 days of placing my order, i would definately recommend Edge & Wax to any potential purchasers !
Quick delivery
My boots arrived quickly and I paid a very reasonable price for them.
Would use Edge&Wax again in the future.
Trustworthy and reliable
The way they double checked everything and made sure the ski binding settings were correct gave me confidence to buy from them. They sent emails to confirm everything and great paper trail on details. Delivery was as they said and the condition of the packaging was great. We are very happy with the products and service they gave us. Thank you!
Hassle free purchase
Item was delivered on time and in perfect condition. Would happily use this website again.
Incredibly hlepful
I found the help from all the staff that I spoke to incredibly helpful and friendly. I cannot fault the service. Thank you.
Great First Class Service Would Highly Recommend
Great service, fast delivery, very good helpful advice given over the phone.
Total Impact Shorts
Bought these as a gift - delighted with postage and delivery process - arrived quickly
Shorts comfortable and practical for use but providing protection and support

Odpowiedź od Edge & Wax
Love this company
They have such great customer service. Have ordered both mail order and visited their base in Sussex for ski-stuff and you really feel they want you to be happy.
Great products, prices, delivery and customer service
I will be a return customer to Edge and Wax - most impressed.
Doświadczenie Trustpilot
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