Economy Rent a Car Recenzje 

841
Wynik TrustScore: 2 na 5

2,0

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I would avoid at all costs. They seem cheap but despite assuring me that I was fully insured with a $250 excess and them confirming the car was returned without issues they took over $1000 from my acc... Zobacz więcej

Oceniono na 1 z 5

Sketchy company. After realizing there was multiple additional charges increasing my rental cost by over 50% (including 17% management fee, licensing fee, etc). I asked to cancel the contract. That’s... Zobacz więcej

Oceniono na 2 z 5

Having a toll charge issue, I cannot get a response from management. Called CALL CENTER twice, still waiting on response. Was misinformed by sales rep at Orlando rental site, said I COULD pay cash, (... Zobacz więcej

Oceniono na 5 z 5

I was dubious about Economy because of their lower rating, but found them to be professional and efficient. I wasn't told of the $15/day toll charge (you can decline and stay off the toll roads, but... Zobacz więcej

Informacje dotyczące firmy

  1. Wypożyczalnia samochodów

Napisane przez firmę

Car rental agency with presence in over 100 locations in 30 countries all over the world.


Dane kontaktowe

2,0

Słaba

Wynik TrustScore: 2 na 5

841 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,0

Wszystkie recenzje

(841)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 65

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Horrible Customer service and policies

Reserved a rental from Economy rent a car at Winnipeg Airport. They do not take American Express and will not compromise using a spouses credit card if the license and credit card do not match even if you are married to the person. They will also charge per day for a second person driving the vehicle. The girl at the front desk was not helpful or offering solutions while we sat there trying to find a way not be stranded in Winnipeg. Boo on you Economy rent a car

29 sierpnia 2025
Opinia niezależna
Oceniono na 3 z 5

Be ready for the Hidden fees

The shuttle driver located easily from the airport. It was a quick drive over. Our checking prices was fast and the car was clean and in good condition. I was unhappy with the Hidden fees. It would be so much better for all the rental companies to have a one set price which includes the mandatory insurance and other fee. It would help if it she all more transparent. That way they'd morning to get mad about because you already know the cost and can take it or leave it. The return was easy and fast. The staff were friendly. We paid $392 for the week for an all wheel drive Hyundai. I thought it was going to be half that.

7 września 2025
Opinia niezależna
Oceniono na 3 z 5

Here are the facts

Here are the facts. The facility in Orlando was very clean. The daily rental rates are very affordable. However, be sure to read the renter's policies because there are additional fees that you need to be aware of prior to renting and arrival. 1) There is a $1,000 incidental hold required. If you do not have the ability to place a $1,000 hold on your credit card or debit card, they provide additional options. 2) The additional option is to be charged an additional non-refundable daily rate of $20 for incidentals. 3) If you intend to use your own car insurance, there is an additional non-refundable fee of at least $20 for them to process paperwork in the event you have an accident. 4) Before signing your paperwork, be sure to read through everything. There were multiple mistakes in my paper work (the wrong email address, address, etc.). 5) Be sure to take interior and exterior pictures of your vehicle prior to driving off the lot and when returning to the lot. The team provides you with paperwork that details the damages already notated, but there may be some that they've missed. Give yourself at least 30 minutes to wait for the return shuttle to the airport.

29 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

Scam and liars

Scam and liars. The representative's name who processed the rent is Hose Morreles. They operate under different names (Economy, Priceless). Told me I HAVE to have Rental loss of use insurance as it was not in my own car insurance or they would not let me rent a car. However, it WAS NOT a requirement in the their description of rental conditions. Yes, I could have turned around and leave but I was traveling for almost 12 hours internationally, was still weak after recovering from covid and my kids were with me so to go look for another rental was not really an option. Not even to mention that in the rental contract there is not such an option and what they charged me extra 15.00 USD per day is PDW PARTIAL DAMAGE which has NOTHING to do with Rental Loss of use!!! And another thing: I picked up the car at 6:30 pm (was supposed to 4:45 pm but plane was late) and asked to have the car returned at 6 pm. Hose said it is ok BUT! Thank God I looked at the contract the morning of the return (they do not give the contract to you but email) and it is said to return at 4:45 pm. I was planning to return as it was promised to me by Hose at 6pm... Imagine how much they would charge for the "late" return. I am planning to report this company and specificly Hose Morrales (if he gave me his real name which I am not sure) to the Florida Attorney General's Office via their website, MyFloridaLegal.com, or by calling 1-866-9-NO-SCAM. To the Federal Trade Commission (FTC) at ReportFraud.ftc.gov and the Better Business Bureau (BBB) at BBB.org. If you were scammed by this or any other car rental you can take an action to report them!!!

21 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

Avoid this rental company

Avoid this rental company. They are extremely dishonest about their pricing. They force you to purchase insurance, which is not disclosed on their website. To make matters worse, the insurance they require isn’t even primary coverage — it’s just additional insurance on top of the policy you already have. When I questioned this, the employee was rude and dismissive instead of offering any explanation.

The car itself was also in terrible condition: it smelled like marijuana, shook badly above 55 mph, and the windshield wipers only smeared the water, making it dangerous to drive in the rain. Unlike other rental car companies at the airport, this one is offsite and far less transparent. Because of their dishonest practices, my rental ended up costing $120 more than what I paid at a different company just last month.

Save yourself the frustration and rent from a more reputable provider at the airport.

26 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

This car rental is a scam

This car rental is a scam! Avoid it! They charge me 50 usd per day for his basic insurance coverage and I had no option. They do no accept other insurance so you have to pay what they charge you.

20 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

Expedia and Economy Rent a Car

On March 2, 2025 my son sent me his plans to be married in Vancouver on July 25, 2025.

I began to plan the trip with my wife and daughter among other things by booking a car through Expedia on March 2, 2025 with Economy Rent a Car in Richmond, BC. The price was competitive and although the car rental agency was not located at the airport, I was assured I would be shuttled to the office where the vehicle would be picked up. A week before my flight in July, I contacted Economy Rent a Car and they again assured me that I could contact them from the airport and a shuttle would be sent to pick up my wife, my daughter and myself in a to bring us to the vehicle.

When we arrived at he airport and retrieved our luggage, I contacted Economy Rent A Car agency by phone as I was instructed. The agent from Economy Rent a Car began to ask questions about my booking and acted like they had no record of my reservation, After many pauses and “holds” in the conversation they finally admitted to locating my booking. She then said they could send a shuttle to pick us up but it would cost me an extra $300.

I was beside myself and repeated to the agent my process of booking the reservation and their service etc. and telling her that no mention of an extra fee for shuttle was ever mentioned to me. Alas this was to no avail. I realized that the original price of $538.07 for a week of car rental had been increased by $300. because of the additional cost of the shuttle service.

I decided to call Expedia for support. I wasn’t about to be scammed by the company for the extra fees. It was difficult to find a phone number for Expedia but when I did find it and called, the customer service agent told me that Expedia bore no responsibility for the car agency’s actions and there was nothing they could do about my dilemma.

Here we were in Vancouver airport in peak tourist season with no car rental. I called all the major car rental agencies and they were all out of vehicles. I finally was able to locate a small company near the airport called “Trust” and they provided me with a vehicle at a higher price but thank goodness we were able to obtain a vehicle.

I guess my bottom line is:

Why even use Expedia if they can’t support their “service” they helped facilitate
Economy Rent a Car agency took advantage of an off-season price agreement that was made in March to try and squeeze more money from a customer under false pretenses as they had me at an extreme disadvantage
You can imagine that this will be the last time I ever use either of Expedia or Economy Rent a Car “services” in the future

22 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

Economy Rent a Car: Unprofessional, Unethical, and Left Me Stranded

I rented a vehicle from Economy Rent a Car in Costa Rica with high expectations. Unfortunately, the experience was terrible.

After temporarily misplacing the car key, I immediately notified the company. Instead of assisting me, they demanded an outrageous $1,500 fee just to help, which I declined.

Without my consent, they then took the car — with all my personal belongings still inside — leaving me stranded without transportation. Their “24/7” customer service was unresponsive, and the only contact I received came from a private number, which raised doubts about legitimacy.

When I eventually recovered the key, Economy refused to return my belongings unless I delivered the key first — even requiring me to travel five hours to retrieve my possessions. This behavior is not only unethical but also violates the terms of our rental agreement.

I have filed complaints with Costa Rican consumer authorities and strongly advise others to avoid Economy Rent a Car.

27 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

Extremely disappointing experience

Extremely disappointing experience. I booked through Booking.com for 211 CAD, but was charged 903.11 CAD by Economy Rent A Car with no clear explanation. I returned the car on time as per the contract, and after 45 days, my deposit still hasn’t been refunded. The company does not respond to calls or emails. Hidden fees and poor service — I would not recommend this company.

6 czerwca 2025
Opinia niezależna
Oceniono na 1 z 5

DO NOT USE!

DO NOT USE! I have been waiting for a car for 2.5 hours, and still have not received my car. When I brought up my concerns, I was told "nobody cares." Please be advised NO BODY AT ECONOMY RENT A CAR, at least not the bald gentleman with a goetee on July 22, 2025 at 7:28 am.

22 lipca 2025
Opinia niezależna
Oceniono na 3 z 5

Incorrect and Unsafe Car Seat…

Incorrect and Unsafe Car Seat Provision.
Economy Car Rentals Customer Service_ I have written to them formally to raise a serious concern regarding our recent rental experience booked through their service. We specifically booked two car seats suitable for children up to 6 years old. However_ upon arrival at the rental provider (Wheego)_ we were shocked to discover that only one car seat was available_ and it was only suitable for a child up to 4 years old. Wheego staff informed us that this was all they had been instructed to provide based on the details received from Economy Car Rentals. This was not only extremely frustrating and inconvenient after a long journey_ but more importantly_ it was dangerous. Traveling with inappropriate or insufficient child restraints puts young passengers at serious risk_ and I am deeply concerned by the lack of responsibility and communication that led to this situation. We were left to urgently find alternative_ age-appropriate car seats for our children during our stay—something that should have been properly arranged in advance. This experience significantly impacted the start of our trip and could have had far worse consequences had we been involved in an accident.
A full review of your procedures for handling child seat bookings.
Outside of the car seat issue , the car was sufficient to meet our need it was clean and we had no issues while travelling . I would suggest the car parking ticket be included in the cost of the rental rather than asking customers to pay on exist from the car park both on arrival and departure .

15 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

Avoid at All Costs – This Place Shouldn’t Be in Business

We booked an SUV through Priceline with Economy Rent a Car at Charleston Airport for a family trip. It was the only company not located directly at the airport — a red flag we wish we’d noticed sooner. After waiting far too long for a sketchy shuttle, we were finally taken off-site to what can only be described as a run-down shack in the middle of nowhere. The building reeked of cigarette smoke and who knows what else.

When we got inside, not only did they not have the SUV we reserved for our family of four — they only had one car on the lot: a Chevy Malibu being hosed down on a dirt road. That was it. No apology, no options, no customer service — just a “take it or leave it” attitude. So we took the shuttle back to the airport and ended up going with a different company entirely. The entire ordeal wasted nearly two hours of our time and added unnecessary stress to the start of our vacation.

This company is a disgrace. Poorly run, totally unreliable, and should not be allowed to operate under the pretense of an airport rental car provider. Do yourself a favor and steer clear.

28 czerwca 2025
Opinia niezależna
Oceniono na 1 z 5

This place is a scam

This place is a scam. I would stay away from priceline too as they direct your booking to this car rental without telling you until you paid. They up charge everything and all the hidden fees. They will ask proof of insurance coverage limit if you declined their coverage. Even if you can provide your proof of insurance they still charge you insurance fee for not buying their coverage.

3 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

Disgraceful!

Disgraceful!! Booked in Crete through Economy but it was Green Motion car rental. A total scam! We walked away €3000 lighter. The cars were already old and damaged, we took photos before the rental and they still charged us!! Total scam!! Totally ruined our holiday!!

27 czerwca 2025
Opinia niezależna
Oceniono na 1 z 5

Literally fraudulent.

Literally fraudulent.

I booked a car with Economy through Expedia.

When I arrived at the rental car (Miami) on 16 April 2025, the Economy agent:
- would not accept any form of debit card (!?)
- refused to rent me the car that was reserved;
- said I was entitled to a refund no questions asked;
- stated that to obtain the refund, I merely had to contact Expedia.

Expedia agents have stated that they cannot give the refund as the money went to Economy

On 10 April 2025, I attended Economy Car Rentals and the agent and was again refused a refund.

I suspect the above scenario is deliberate and part of their business model (other people in the queue had exactly the same issue re debit cards).

DO NOT USE

16 kwietnia 2025
Opinia niezależna
Oceniono na 1 z 5

Do not to book with this car rental…

Do not to book with this car rental company. These guys are scammers. Don’t be fooled by the price of Expedia. They have hidden fees and will up charge for everything. That would give zero stars. If I could stay away. These guys will rip you off.

6 maja 2025
Opinia niezależna
Oceniono na 1 z 5

Review for Economy Rent A Car

Review for Economy Rent A Car – 111 SW 33rd St, Fort Lauderdale, FL 33315

My experience with Economy Rent A Car at 111 SW 33rd St in Fort Lauderdale was unacceptable and highly unprofessional. The company never disclosed that taking the vehicle out of state was prohibited. This critical information was not mentioned during booking or at the time of pickup—had I known, I would have gone with another rental provider.

After returning the vehicle, I was hit with unauthorized charges totaling $1,500, including additional mileage fees I was never informed about. On top of that, I was threatened with collections if I didn’t pay an additional $410 balance.

When I attempted to resolve the issue, I was met with complete disrespect and a lack of professionalism from so-called managers Marcela Becerra and Ileana Ruis. Instead of working toward a resolution, they were dismissive, rude, and showed no concern for customer service.

I am currently disputing all charges with my credit card company and have filed complaints with both the Better Business Bureau and Economy Rent A Car’s corporate office.

Avoid this location at all costs. Hidden fees, zero transparency, and intimidation tactics are not how you treat paying customers.

8 maja 2025
Opinia niezależna
Oceniono na 1 z 5

Nous sommes passé par ce comparateur…

Nous sommes passé par ce comparateur puis nous avons été redirigé vers ABC rental car an Oman en avril 2024. Avis très défavorable avec cette agence de location. Voiture en mauvais état puis en panne, on nous remplace par une autre voiture (il a fallu changer les plans de notre voyage), nous avions le réservoir plein, une différence d’essence qui ne nous a jamais été remboursée.
À fuir

22 maja 2024
Opinia niezależna
Oceniono na 1 z 5

Unos timadores

Unos timadores, me han pasado cargos no autorizado a la tarjeta y ahora me pasan una factura con 2000€ de gastos más de lo normal…
Las reseñas son falsas
No lo recomiendo, es lo más parecido a la mafia

22 stycznia 2025
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej