Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

This Is The Best Pharmacy In The Ub10 Postcode ! Customer Service Is Fabulous Staff & Management Are Incredible ! Delivery Services Available :) Cannot Fault The Team At This Pharmacy Keep Up The... Zobacz więcej

Oceniono na 4 z 5

After reading the other reviews i was treading my purchase. Through Kogan ordered two iphone se reburbished but didnt know about Marketplace on Kogan. These were actually ordered via Eclipse BT. Deliv... Zobacz więcej

Oceniono na 1 z 5

Would give 0 stars if I could. Utter incompentence at every level. Antequated systems offering zero user control, only option is raising support tickets, some which I still have open after 9 weeks. We... Zobacz więcej

Oceniono na 5 z 5

I lost internet for about 36 hours. I rang Eclipse and spoke to David Ibbs, who talked me through getting back on line. He was so helpful, and genuinely human. Technical people can often, inadvertentl... Zobacz więcej

Informacje dotyczące firmy

  1. Dostawca internetowy
  2. również w kategorii:
  3. Dostawca usług internetowych
  4. Dostawca usług telekomunikacyjnych
  5. Sklep z telefonami komórkowymi

Informacje przekazane przez różne źródła zewnętrzne

Eclipse Internet provide award-winning Business Broadband and Home Broadband packages, fast, reliable broadband and hosting services for business and home


Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

89 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,9

Wszystkie recenzje

(89)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 2

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

I couldn't sleep

I couldn't sleep, so looked for eclipse Technology.
Obviously, I was scammed.
Kogan, please, I can't just overlook it.
I going to the police station or maybe not, but I’ll cost you a lot of money of course.
So I'm ask about eclipse Technology, absolutely horrible and brutal.
Other people said that being scammed, I will send pictures!
Sorry about that, I’m so stupidest. Why? Ask eclipse Technology. I’m already ask request that about my phone.
I’m not going payment it. Obviously, because I didn't get my Samsung phone.
Whatever it is, a lot of issued with my phone!
I'm done. Whether it is with Toll and Eclipse Technology. Already I requested that.
Again, I already got evidence.
Toll and eclipse Technology will responsible it.
Not my fault. Ever ever ever!!!!
I’m take a determined and closed.

10 listopada 2020
Opinia niezależna
Oceniono na 1 z 5

These guys are a bloody joke

These guys are a bloody joke! I want my money back!! Scammers!!!! I brought an Ipad, it turned up without a charger, and it doesnt even charge after buying a new charger! Looks like I will never see my $200 again. I have a very disappointed daughter, as it was a birthday present. STAY AWAY these guys are S**T!

1 września 2020
Opinia niezależna
Oceniono na 5 z 5

I ordered a oneplus 8 from kogan

I ordered a oneplus 8 from kogan, my experience had been great with Eclipse BT Technology. There was some delay in the shipping, however their customer service team was very prompt in responding to my emails.

1 września 2020
Opinia niezależna
Oceniono na 4 z 5

I took a gamble and it paid off... Just.

After reading all these reviews I was extremely nervous after I already brought a phone from this company through Kogan. I order a space grey phone and a silver phone was delivered (which wasn't a big deal). It arrived in a crappy box, not a genuine apple box with just a cable in it from who knows where. The phone was dead when it first arrived, however, after charging it for a bit it seems to all work fine. For the price, I'm very happy with the quality of the phone, there was no damage what so ever. If you're going to order from them just make sure you do your research!

27 sierpnia 2020
Opinia niezależna
Oceniono na 1 z 5

wouldn't even give them 1 star

wouldn't even give them 1 star. Bought through kogan, the phone is coming from hong kong if I had of known that I would not have purchased it. Gave me a tracking number through toll turns out it's not even coming from toll, i have waited nearly 3 weeks with it saying it's still in Hong Kong. So disappointed

20 sierpnia 2020
Opinia niezależna
Oceniono na 1 z 5

Atrocious dealing with these guys

Atrocious dealing with these guys. Unfortunately Kogan let anyone sell through their site and then don’t even assist when the item does not arrive. Biggest regret ordering from them. Phone never arrived

13 sierpnia 2020
Opinia niezależna
Oceniono na 1 z 5

Faulty phone arrived

Faulty phone arrived, returned, weeks later still waiting on refund, they are saying they cant find a fault which is absolute crap, we couldnt even finish the set up of it. Now trying to charge a $55 restock fee, so going to be sold onto the next person to receive the faulty samsung galaxy s8. I'm fuming

24 lipca 2020
Opinia niezależna
Oceniono na 1 z 5

Not even worth a star

Not even worth a star, terrible service. 8 months later they still have my faulty on arrival phone and are trying to charge me to fix it or $50 to return it unfixed

24 lipca 2020
Opinia niezależna
Oceniono na 1 z 5

STAY AWAY. Dead phone and shameful service

STAY AWAY from Eclipse BT Technology! I bought a new IPhone from DickSmith which ended up being throughKogan which ended up being through Eclipse. SCAMMERS! Was sent a new iPhone that was dead on arrival. Contacted them immediately for a replacement. Eclipse used delay tactic after delay tactic. Took over 40 emails and two months to get a replacement. No phone support just emails with some guy called Daniel. I looked up a Company by same name and spoke with a staff Member called Daniel who denied it was the same company. Kogan and DickSmith tell you they are following up and do NOTHING to help. Disgusting unethical practice. Save yourself the agony and buy from someone who answers a phone.Promised me return postage to return the dead phone and never got that either. They are likely selling that to someone else right now.

10 lipca 2020
Opinia niezależna
Oceniono na 1 z 5

Beware and don’t buy from this company

Beware and don’t buy from this company. iPhone 8 touched water briefly and then didn’t work as the seal is faulty but this company will not replace the faulty product because it’s water even though apple have an ip rating on the ph.
Having to get the ombudsman involved to recoup costs.
Rude arrogant staff.

20 czerwca 2020
Opinia niezależna
Oceniono na 1 z 5

I had to put a star but I would not…

I had to put a star but I would not trust this company at all and would stay from the Kogan and the Market place seller Eclipse BT Technology.

I purchased an iphone 7s in March and returned the item within 5 days using the 14 days Peace of Mind Policy.
The phone was overheating and started hanging/freezing while I was setting up the phone preferences.
It has been 3 months now and I have not received my refund at all.

I have to pay interest on my Credit Card and I have had to write about 100 emails responding to their help desk.

3 months later, I am still no closer to receving my money back.

7 czerwca 2020
Opinia niezależna
Oceniono na 1 z 5

i had to put a star but its not worth a…

i had to put a star but its not worth a star eclipse technology i had the most incredible treatment they have sold me a broken i pad and no service no way of help and try to make me feel stupid, and i am taking them to VCAT they refuse to let me have a telephone number so i cant communicate they send me standard emails 3 weeks have gone by 439.00 paid and it doesn't work and they refuse to acknowledge at all there is a problem

12 maja 2020
Opinia niezależna
Oceniono na 1 z 5

I have recently moved away from Eclipse…

I have recently moved away from Eclipse to BT. Their customer service was getting worse. They left me without broadband for two weeks when I moved home and it was all their fault - a long list of errors that took ages to sort out. No apology until I wrote a complaint. Used to be a good company when they operated out of Exeter but now have now regard for their residential customers.

24 lutego 2020
Opinia niezależna

Czy to Twoja firma?

Zatwierdź swój profil, aby uzyskać dostęp do darmowych narzędzi biznesowych Trustpilot i lepiej poznawać swoich klientów.

Załóż darmowe konto

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej