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Zobacz, co mówią recenzenci

Oceniono na 3 z 5

Ordering and delivery was fine--no complaints. But returning items for refund or exchange is my problem with Easy Comforts. All the other catalog companies I order from have preprinted return labels... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

All the items were as advertised. The special water hose holder was exactly what we needed. Ruby clothes hangers are the ideal solution for keeping the closet neat and being able to find matching item... Zobacz więcej

Oceniono na 5 z 5

I ordered some front closing bras to wear after surgery. They were all priced right, fit as described, and good quality. They did send me one wrong item, but the problem was resolved quickly and pr... Zobacz więcej

Oceniono na 3 z 5

shipping time was great, but when we went to put the sheet risers together, the rubber coating was too thick to go into the holes they were supposed to go in. We made due as we were traveling and nee... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Domowa opieka medyczna
  2. Sklep z akcesoriami do aromaterapii
  3. Wyposażenie łazienek
  4. Organizacja wspierająca osoby niepełnosprawne
  5. Dostawca sprzętu dla osób z ograniczoną mobilnością
  6. Centrum wellness

Informacje o Easy Comforts

Napisane przez firmę

The Easy Comforts catalog and internet business was established by the Walter Drake Company to provide value-priced health and personal care merchandise to their maturing customer. Whether you are seeking products for yourself, a family member, loved one, or friend, these products are designed to ease you through difficult times and situations and provide comfortable solutions. When life presents a physical challenge, we are here to help you get through those times so you can enjoy better ones!

COVID-19 NOTICE:

We are open for business and working to safely serve you. Our Economy shipping timeline has been slightly extended to 4-12 business days due to the impact on delivery times from COVID-19. Thank you for your patience and understanding. We appreciate your business.


Dane kontaktowe

3,7

Średnia

Wynik TrustScore: 3.5 na 5

17 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

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Oceniono na 1 z 5

False advertisement

Catalog clearly said set of 3, received 1 item. Called and was told by representative I was mistaken. I was looking at said catalog and item. I explained I would not be making the mistake of ordering through them again.

13 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

I ordered 2 bed canes and 2 wheeled…

I ordered 2 bed canes and 2 wheeled laundry carts in preparation for my parents discharge. I paid for overnight shipping. The items did not arrive. I did not receive notice of delay. Finally cancelled items and ordered similar ones on Amazon.

20 lutego 2026
Opinia niezależna
Oceniono na 1 z 5

I bought 2 bras and returned them and…

I bought 2 bras and returned them and got an email stating they recieved them and that I did not owe them any money back in april 2025, and I have recieved a bill ever since and I have called about the account and they tell me its closed,I have written letters to them to stop sending me bills since there employees say I dont owe any money and yet today I recieved a bill. They are a Scam of a company. Do not trust them for anything.....

21 stycznia 2026
Opinia niezależna
Oceniono na 1 z 5

My credit card was hit five times with…

My credit card was hit five times with a 'pending' charge while the site said my order was never placed. I called and was told there was no supervisor to explain what had occurred even after I waited 30 minutes on the line. I was told I could call back in a few hours. I was told the pending charges would disappear in a few days... not to worry.
In short: I was multi charged for an order that didn't go through.

10 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

Horrible transaction

I ordered a pair of shoes which arrived in a decent amount of time but they did not fit...that's when the trouble started. Returning something there requires a phone call first, then you have to arrange to ship back at your own expense which I did. I discovered that during the original transaction the charge they sent through did not include tax. I received an additional bill a month after returning the shoes and had to call again. Instead of just clearing the tax charge I had to pay but then learned that somehow they never received the shoes I returned. Just a shady or really poorly run company. Will never use them again.

30 września 2025
Opinia niezależna
Oceniono na 1 z 5

HORRIBLE CUSTOMER SERVICE

I am writing this review regarding my 93 year old mother. She found an item she liked and called to order, it was supposed to be placed on a payment plan. Well the charges the full amount and have screwed up her checking account. When contacted the CSR laughed and said oh well look on the bright side your item is paid for. Offered no solution when all that needed to be done was to cancel the order and enter it correctly. First and last order ever with this company.

2 kwietnia 2025
Opinia niezależna
Oceniono na 1 z 5

Don't Bother

This company sent me a catalog in the mail and I saw an item in there that I needed to order. The first time I ordered I received the products right away, even though I was disappointed with the 3n1 can opener and told the representative about it on the phone and she refunded my money for it. The other product that I ordered was no problem. I then placed a 2nd order for the sciatica dermal patches again that I needed. I received an email saying my order was being shipped on March 7th. It then explained that my order would be a little late and I was given a tracking number which showed that it was being processed and was right at my PO Box Station where I lived.
After calling up Easy Comforts and telling them that I still haven't received my item, the representative kept telling me that it was on the way. I never received it, so I will not be doing business with this company ever again. I just want everyone to know that before you order anything with this company, don't bother!! I am done.

3 marca 2025
Opinia niezależna
Oceniono na 1 z 5

Try to o

Try to o
Pay bill it does not get posted to my account. It appears on my bank statement says healthy living l do not have a healthy living account. How do I get this fixed

2 stycznia 2025
Opinia niezależna
Oceniono na 5 z 5

I think the two products would have…

I think the two products would have done me good service. But I got flooded out of my home and lost everything including those two items. I would like to reorder, But I have a new address . 200 W 85 street # 122. Sioux Falls , Sd. 57108. Thank you

18 marca 2024
Oceniono na 1 z 5

For whatever reason unbeknownst to me…

For whatever reason unbeknownst to me and the intended recipient, the delivery was returned sight unseen. A request was NOT made to refund or exchange the ordered items per an emailed "return confirmation". Perhaps the package was not addressed sufficiently for the assisted living facility to know the intended recipient. Also, I'm displeased about being placed on the Easy Comfort mailing list as well as having that information shared with other entities without my consent.

20 maja 2024
Oceniono na 1 z 5

I placed an order and my card was…

I placed an order and my card was declined and then I tried again and declined. Then I checked my card and they took out twice for the amount. I called them and they could not find the transactions. So I finally called my credit card and had them cancel all transactions to easycomfort. I will never order from them again!!!!

30 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

I couldn't make something work (I've…

I couldn't make something work (I've forgotten what it was) so I asked for help. My income is so little I never pay any taxes or get any refunds except $25 from the state.

The lady who helped me said there would be no charge. Looking back at my bank statement I see you charged me over $300. How did that happen?

25 lutego 2024
Oceniono na 1 z 5

I ordered a sheet / blanket support

I ordered a sheet / blanket support. When I recieved it I tried putting it together . It was impossible because it wouldn't fit in the holes to connect the pieces together.. I was told I could get a refund . I agreed to the amount, but I realized after wards I did not get the shipping and handling fee back . They sent me a defective product and I should have gotten ALL my money back including the $10.00 I paid for shipping and handling ! I guess they dont check their merchandise before they send it out! I will never buy anything from them again .

12 czerwca 2024
Opinia niezależna
Logo Easy Comforts

Odpowiedź od Easy Comforts

Hello
Thank you for your feedback. We're sorry to hear that you received a defective item. Shipping and Handling are non refundable, however some exceptions can be made. Please contact us at your earliest convenience so we can try to help you further. We apologize for the inconvenience that this has caused.

Thank You,
Sarah 11542
Easy Comforts Customer Service

email: csr@easycomforts.com
phone: 800-296-5174

Oceniono na 2 z 5

Return

1. Not able to print return label (so I mailed return at my expense thru USPS)
2. Not given credit for shipping on returns
3. Did not feel return instructions were as clear as should be

24 maja 2024
Logo Easy Comforts

Odpowiedź od Easy Comforts

Hello,
Thank you for your review. We're sorry to hear that you had issues printing out a label. Anytime there is an issue, please contact us directly so we can assist you. We apologize for the inconvenience that this has caused.

Thank You,
Sarah 11542
Easy Comforts Customer Service

email: csr@easycomforts.com
phone: 800-296-5174

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