Needed some electrical and boiler work completed very quickly. Karl and his team were swift and efficient and doing the work. I would use them again without hesitation.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ed and his team are responsive, helpful and efficient. We have used their gardening, cleaning and electrical services which have all been carried out to an extremely high standard. Communication is ex... Zobacz więcej
We live in Woodbridge, but regularly work in London, have a holiday let in Suffolk, and also a dog... Ed, Charlene & the team do a great job working & cleaning around our ever changing schedule on all... Zobacz więcej
This Company have just removed all the moss from my roof tiles and sealed them. They have cleaned all UPVC soffits gutters & windows. Also they cleaned a very dirty conservatory roof. All done to a... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
At East Anglia Group ltd, we pride ourselves on delivering a comprehensive suite of services marked by exceptional communication and unwavering reliability. From our meticulous East Anglia Cleaning team to the adept craftsmanship of fully accredited electricians, plumbers, and skilled handymen, experience professionalism that transforms spaces with a commitment to great communication and reliability."
Dane kontaktowe
Unit 10 The Brooks, Melton Road, Woodbridge, Suffolk, IP12 1FT, Woodbridge, Zjednoczone Królestwo
- 01394 802882
- info@eastangliagroup.co.uk
- www.eastangliagroup.co.uk
4,5
Doskonała
28 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
5 ⭐️ service looking after our commercial premises. Professional and very easy to work with!
We have been using East Anglia Cleaning for quite a few months now and then regularly look after our commercial premises in Ipswich keeping our offices toilet areas and kitchen area spotless every week nothing is to much to ask and they are very polite, professional and accommodating, very easy to work with and can’t recommend them enough!! 5 Star service*.
Keep up the good work 🙂
14 maja 2023
Opinia niezależna
Awful service. Lots of excuses.
Hired this company by informing them that my partner and I are both disabled and were struggling more with the cleaning. Explained that really we just needed help with 2 rooms on a 2 weekly basis. This was all agreed. First person turned up, completed a good job but then we heard no more and were told she was injured and then had left. 6 weeks later (not 2 weeks as agreed) I emailed to find out if we would be getting a replacement, this was finally organised. The person sent on this occasion ignored instruction to leave the washing up and focus on other areas, sent photos to their boss and asked for a more expensive “deep clean fee” which was agreed and paid. What was provided was poor washing up which then had to be done again.
When the next clean was due, again another message about how this new person was ill also. No further contact since then
Awful company, which is a shame as after the first visit I told everyone I know about them to try and be a good customer.
EDIT: I have the invoices to prove that as soon as I was notified something was a deep clean I agreed to pay and did pay the increased rate. The reply below is inaccurate, and was submitted after first the company tried to claim I wasn’t a customer - so I submitted proof to trust pilot who agreed I very much had been. Then they tried to offer me a free clean to take down this review - which I did not reply to; and now this.
3 kwietnia 2023
Odpowiedź od EAST ANGLIA GROUP LTD
Hi Annie,
Thank you for taking the time to leave a review. We are sorry you were not happy with the service we provided. We have been in contact to discuss the reasons why we could no longer attend your property. Unfortunately we could not carry out a standard clean service as your property required extensive deep cleaning, which you were not happy to pay for.
We carried out two visits of two hours deep cleaning for the price of a standard clean and waived the difference, but the issues arose when we communicated that for us to attend in future a deep cleaning service rate would be applicable. Unfortunately you were not willing to pay for a deep cleaning service therefore we ceased our attendance with prior notification.
East Anglia Cleaning prides itself on providing the highest standard of cleaning for our customers and we are sorry that you felt that we have let you down. However, this review does not accurately represent the situation or the interaction from us. Please do get in touch if you would like to discuss this further.
Kind Regards,
EAST ANGLIA CLEANING LTD.
Highly recommended
Really quick response time from initial enquiry, and thoroughly understood requirements. Great finish to the cleaned property.
12 kwietnia 2023
Opinia niezależna
Odpowiedź od EAST ANGLIA GROUP LTD
Thanks for leaving us such a nice review. Thank you and look forward to providing our services again to you!
Amazing customer service and cleaning ability
The customer service and general demeanor of the team put us at ease and allowed us to build a trusting relationship very quickly. They took the time to understand our needs and how they could be met. The standard of cleaning was very through, and they were willing to take on our feedback and adjust to our level and standard.
2 marca 2023
Opinia niezależna
ThisCompany have just removed all the
This Company have just removed all the moss from my roof tiles and sealed them. They have cleaned all UPVC soffits gutters & windows. Also they cleaned a very dirty conservatory roof. All done to a high standard. Left everywhere clean & tidy afterwards.
All my dealings with this company were personal, courteous & prompt. Work completed at what I consider a fair price, agreed & stuck to.
I have no hesitation in recommending this 5 star service.
3 marca 2023
Opinia niezależna
Odpowiedź od EAST ANGLIA GROUP LTD
Firstly thank you for taking the time to leave a review on our services! We are so pleased to hear you were happy and it was a pleasure to provide this service to your property.
Kind regards,
East Anglia Cleaning.
Good level of cleaning and attention to…
Good level of cleaning and attention to detail each time with pleasant, friendly cleaner
12 lutego 2023
Opinia niezależna
Odpowiedź od EAST ANGLIA GROUP LTD
Thank you for taking the time to leave a review of our services, we look forward to continue providing this to you!
Fantastic job cleaning our windows
Fantastic job cleaning our windows. Great communication, Quick to respond and getting us booked in.
28 stycznia 2023
Opinia niezależna
Odpowiedź od EAST ANGLIA GROUP LTD
Hi, thank you for taking the time to leave such a nice review. We are really pleased you were happy with our window cleaning service and look forward to continue providing this service.
Excellent service
Excellent service. Friendly and hardworking staff! Reliable company with very quick response to any queries
5 stycznia 2023
Opinia niezależna
Odpowiedź od EAST ANGLIA GROUP LTD
Thank you for taking the time to leave such a nice review. We look forward to continue providing you with our services.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.