Order has not arrived after 11 days and after enquiring was told it was due for delivery that day. They were going to look into it and ring back. Nobody did and when ringing again and leaving message... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Brilliant addition to my resources, 3 children accessed creative mark making today, good quality paper stood up to their handiwork. Well worth the money. The childten drew large circles scribbles, wa... Zobacz więcej
Ordered a classroom rug after scouring the websites and trust pilot! Decided to go with eye as the price was cheaper than others - was sceptical as the price was £100 cheaper than a tried and tested s... Zobacz więcej
Reakcja na opinię
The delivery driver was great and very accommodating. However, we ordered an Early Years drawer unit. One of the drawers broke within 10 minutes of it being in the room. The children were not rough... Zobacz więcej
Informacje dotyczące firmy
O Early Years Resources
Napisane przez firmę
About EYR
Early Years Resources (EYR) is a UK based supplier of essential and innovative educational resources for primary schools, nurseries, childminders, parents and all other childcare providers in the UK and worldwide.
Starting back in 1992 with a single man and their vision to source products that were once so hard to find, EYR’s founder Payman would go door to door asking educators what their daily struggles were, and coming up with solutions. Fast forward to the present day and that one-man-band has modernized into multiple departments all working to preserve that original vision.
This has resulted in an company that puts its customers at the heart of everything they do, providing quality and award winning resources, industry insights and activity ideas to all practitioners and carers regardless of role, setting, size, funding or any other factors for over 30 years.
Our mission
Our mission remains the same as it did 32 years ago; to be inclusive and meet the educational needs of all children.
Dane kontaktowe
9 The Furrows, Merlin Park Estate, M32 0SZ, Manchester, Zjednoczone Królestwo
- 0161 865 3355
- sales@earlyyearsresources.co.uk
- www.earlyyearsresources.co.uk
3,6
Średnia
309 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Straight forward ordering process
Straight forward ordering process. Gret customer service
11 października 2023
Odpowiedź od Early Years Resources
Hi Sarah,
Thank you for taking the time to leave us a review, glad you had an easy time ordering from us!
All the best,
The team at EYR
easy to order
12 października 2023
Odpowiedź od Early Years Resources
Hi Chris,
Thanks for taking the time to leave us a review, greatly appreciated!
All the best,
The team at EYR
Fantastic customer service.
First time I have ordered from this company. An item arrived minus the fixings. I e mailed them, got a lovely reply and the fixings arrived 2 days later. Wonderful customer service and I'm very happy with the quality of their products.
30 września 2023
Opinia niezależna
Odpowiedź od Early Years Resources
Hi Kay,
Many thanks for your review, glad you had such a good experience with us!
All the best,
The team at EYR
Odpowiedź od Early Years Resources
Afternoon Mary,
Thank you for finding the time to leave us a nice review. We hope to welcome you back again soon!
All the best,
The team at EYR
It was packed horribly,i ordered…
It was packed horribly,i ordered powdered and liquid chemicals,it was put right into the boxes without any styro or bubble wrap,or paper,both bursted into the cardboard boxes,the delivery van wont take it back because the liquid was all over his van he said,I emailed the shop,so far,no response,lesson learned
3 października 2023
Odpowiedź od Early Years Resources
Hi Monika,
Thank you for taking the time to leave us a review. Apologies if your email query didn't get replied to, we tend to reply to all emails within 2 hours? Hopefully this did get resolved for you and won't deter you from ordering with us in the future.
Take care and All the best,
The team at EYR
Helpful lady on the end of the phone
Helpful lady on the end of the phone. Prompt delivery. Good product. Thank you.
2 października 2023
Odpowiedź od Early Years Resources
Afternoon Sally,
Thank you for taking the time to leave us a review. Glad you had a great experience with us and we hope to welcome you back in the near future!
All the best,
The team at EYR
The bag was split in the box so only…
The bag was split in the box so only half the sand arrived as it must have escaped during transport
2 października 2023
Odpowiedź od Early Years Resources
Good Afternoon,
Thank you for taking the time to leave us a review.
I am sorry that this arrived split, in future please email sales@earlyyearsresources.co.uk and we would be happy to resolve any issues for you.
Take Care and All the best,
The team at EYR
Sand arrives leaking out of the box
Sand arrives leaking out of the box. There is 12 week waiting time for the sand/ water duo.
I am contemplating asking for a refund.
3 października 2023
Odpowiedź od Early Years Resources
Hi Rhiannon,
Thank you for taking the time to leave us a review.
Apologies for the leaking sand, for any damages or faults please email sales@earlyyearsresources.co.uk and we will always be glad to help resolve any issues that you have. With regards to the Sand & Water Duo it does state on the website that standard delivery times do not apply to this product and to contact customer service for more information.
Take Care and All the best,
The team at EYR
Very quick delivery and the dill is…
Very quick delivery and the dill is perfect for my needs
2 października 2023
Odpowiedź od Early Years Resources
Afternoon Coleen,
Thank you for your review, so glad you are pleased with your doll!
Take care and all the best,
The team at EYR
presented in plastic bags…
I was very disappointed that the story resources came in a plastic not a canvas bag. I would have expected this, in line with comparable story sack resources !
I feel the pricing refects the inclusion of sane, even though i appreciate this wasn't listed on the website!
As a result, I wouldn't re- order. These were purchased as hifts and I need to now order suutable vags gor oresentation! Not impressed!
28 września 2023
Odpowiedź od Early Years Resources
Hi Mary,
Thank you for your review.
Although the Dear Zoo Story Set is delivered in a plastic bag there is a canvas bag inside for you to then place the books and puppets into...we store in a plastic bag in the warehouse to stop the resources getting dirty. Hopefully you noticed the canvas bag in the packaging after writing your review.
All the best and take care,
The team at EYR
Ordering was easy
Ordering via Purchase order was easy to do and our school order came through really quickly. Very happy with the service and customer service were really helpful when I contacted them.
27 września 2023
Odpowiedź od Early Years Resources
Good Afternoon,
Thank you for leaving us a great review, so glad you had a pleasant experience with us and we hope to welcome you back in the near future!
All the best,
The team at EYR
AOK apart from oversize packaging
Price OK, delivery as promised, quality as expected.
Packaging a bit oversize ( large box + lots of space-filler for a very small payload)
26 września 2023
Odpowiedź od Early Years Resources
Hi Karen,
Thank you for your review. Glad you are pleased with your purchase and your comments regarding the packaging will be passed on to our warehouse team.
All the best,
The team at EYR
Odpowiedź od Early Years Resources
Hi Karen,
Many thanks for taking the time to leave a review. We hope you enjoy your resources and please feel free to get in touch with anything else that we can help you with.
All the best,
Leanne
Problem with order and delivery and poor communication
Ordered an item but received an email few days later as none in stock! Changed it to alternative but did not received the item on delivery of others and marked as delivered! Spoke to customer service and said they are coming at a later stage. No note to say it is on back order. Appalling. Did not receive items on time as when needed which caused some issues and financial loss. Secondly, poor communication. If you need to order something make sure you phone first. Not happy at all
3 września 2023
Odpowiedź od Early Years Resources
Hi Rezaul,
Thank you for the taking the time to leave us a review. Apologies for the confusion with your order, we have since spoken with our supplier who now do advise on the delivery note if things are to follow on back order. We hope you have enjoyed all of your resources now that they have all been received.
Take Care and All the best,
The team at EYR
Odpowiedź od Early Years Resources
Hi Bella,
Many thanks for your review, pleased you like your product and we can't wait to welcome you back in the future!
All the best,
The team at EYR
Odpowiedź od Early Years Resources
Hi Adrian,
Thanks for the great review, glad you were pleased with your purchase!
All the best,
The team at EYR
Efficient service product exactly as in…
Efficient service product exactly as in picture
17 sierpnia 2023
Odpowiedź od Early Years Resources
Afternoon,
Many thanks for taking the time to leave us a review, always nice to hear when our customers have had a great experience with us!
All the best,
The team at EYR
Odpowiedź od Early Years Resources
Afternoon Helen,
Thank you for your review. I am sorry to hear that your Tuff Tray Sponge was stained, in future should you have any issues with your orders please email sales@earlyyearsresources.co.uk and we will be glad to help resolve any issues that you have.
All the best,
The team at EYR
Odpowiedź od Early Years Resources
Afternoon Robin,
Thank you for taking the time to leave us a review, greatly appreciated! Glad you had no issues and we hope to welcome you back again soon.
All the best,
The team at EYR
Very fast delivery (unusual for school…
Very fast delivery (unusual for school resources in the summer holiday!) and a great product. It has already brightened up our library and the children will love it.
8 sierpnia 2023
Odpowiedź od Early Years Resources
Hi Ben,
Thanks for taking the time to leave us a review, greatly appreciated.
So pleased that you are happy with your resources and the service you received.
All the best,
The team at EYR
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.