Order has not arrived after 11 days and after enquiring was told it was due for delivery that day. They were going to look into it and ring back. Nobody did and when ringing again and leaving message... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Brilliant addition to my resources, 3 children accessed creative mark making today, good quality paper stood up to their handiwork. Well worth the money. The childten drew large circles scribbles, wa... Zobacz więcej
Ordered a classroom rug after scouring the websites and trust pilot! Decided to go with eye as the price was cheaper than others - was sceptical as the price was £100 cheaper than a tried and tested s... Zobacz więcej
Reakcja na opinię
The delivery driver was great and very accommodating. However, we ordered an Early Years drawer unit. One of the drawers broke within 10 minutes of it being in the room. The children were not rough... Zobacz więcej
Informacje dotyczące firmy
O Early Years Resources
Napisane przez firmę
About EYR
Early Years Resources (EYR) is a UK based supplier of essential and innovative educational resources for primary schools, nurseries, childminders, parents and all other childcare providers in the UK and worldwide.
Starting back in 1992 with a single man and their vision to source products that were once so hard to find, EYR’s founder Payman would go door to door asking educators what their daily struggles were, and coming up with solutions. Fast forward to the present day and that one-man-band has modernized into multiple departments all working to preserve that original vision.
This has resulted in an company that puts its customers at the heart of everything they do, providing quality and award winning resources, industry insights and activity ideas to all practitioners and carers regardless of role, setting, size, funding or any other factors for over 30 years.
Our mission
Our mission remains the same as it did 32 years ago; to be inclusive and meet the educational needs of all children.
Dane kontaktowe
9 The Furrows, Merlin Park Estate, M32 0SZ, Manchester, Zjednoczone Królestwo
- 0161 865 3355
- sales@earlyyearsresources.co.uk
- www.earlyyearsresources.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
The product looks fine and as required
The product looks fine and as required. It arrived in good condition and reasonably promptly. Very happy with the service.

Odpowiedź od Early Years Resources
Poster arrived damaged and dirty.
Poster arrived damaged and dirty.
However, once notified sales rectified with immediate effect.

Odpowiedź od Early Years Resources
The sand timer is just what I wanted…
The sand timer is just what I wanted but I think the post and packaging price is out of proportion for something so light. Also the continual adding of VAT and tax - just state the final price.

Odpowiedź od Early Years Resources
Delivery
Hello
Easy to order and prompt delivery, it would be better if there was somewhere on the order form to explain opening times of the setting as we are only at playgroup part time and it was lucky that someone was in the building to receive delivery.

Odpowiedź od Early Years Resources
On the 20th April I ordered lots of…
On the 20th April I ordered lots of Coronation resources for my childcare setting. It’s now 2nd of May and I haven’t received the goods or a response to my email enquiring after their arrival. This company sells lovely resources, I have used them before, delivery is alway slow but this time it’s off the scale ridiculously slow, if I’m going to receive it at all?
UPDATE and response to message from the Seller:
Yes I’ve just seen a reply to my email, telling me that you are awaiting stock for coronation resources, the email came only after I chased up the order, and your reply came four days before the coronation, and weeks after I placed my order for which you took the money for, despite not having the goods. As I have already informed you I believe this is immoral practice and I will be informing Visa of my experiences. It appears from the awful reviews you get on here I’m not the first customer to be taken for a ride by your business, taking money for goods you simply cannot supply.

Odpowiedź od Early Years Resources
No packaging
When my order arrived, it was not even in a box, the item was just wrapped in cling film, I was surprised it was not damaged. (Sorry got orders mixed up, was dispatched the next working day)

Odpowiedź od Early Years Resources
Excellent quality product bought and…
Excellent quality product bought and quick customer service.

Odpowiedź od Early Years Resources
Great selection with keen prices and…
Great selection with keen prices and mega deals. Would have liked to know who the courier was so that I could track the parcel a little more closely, otherwise great communication.

Odpowiedź od Early Years Resources
Late, lost and damaged
After 2 weeks of not receiving the order (I allowed extra time for Easter), I called to find out where it was. I was told delivery had been attempted a week and a half earlier. I told the person on the phone that nothing had been posted through the door and no one had contacted me to say delivery had been attempted. I didn't receive any apology at all and was told i'd have to wait til the next week for redelivery. I explained the package was for my daughter's birthday party but there was no attempt to get it sent earlier and more importantly, no apology.
The delivery driver just turned up today, on the new delivery date, with half of the order, and that half was damaged. I called again to find out where the other part of the order was and was told it had been separated at the sorting office. The woman said the driver would not normally deliver a damaged product (i'm not sure what her point was and if she meant she didn't believe me?), then she said she'd send a replacement for the damaged part. Again no apology.
This is terrible customer service. A little human understanding would have made a big difference.

Odpowiedź od Early Years Resources
besides double charging for goods and…
besides double charging for goods and very bad customer service who do not ring back when promised
to try and sort out there error
I have not received my parcel yet and…
I have not received my parcel yet and due to the Easter holidays I can’t contact the number
* parcel has now been delivered and delay was due to Easter holiday

Odpowiedź od Early Years Resources
As a stay at home mum with a little boy…
As a stay at home mum with a little boy who doesn't attend nursery I wanted to make sure I had age appropriate, educational resources available to him. This is my go to website. Easy website to navigate. Great range of products. Quick delivery and excellent quality. Definitely toddler proof.

Odpowiedź od Early Years Resources
Very quick and easy service
Very quick and easy service, kept up to date with emails. Thank you

Odpowiedź od Early Years Resources

Odpowiedź od Early Years Resources
Excellent service
Excellent service. Swift response of delivery. Good quality and exactly what I expected

Odpowiedź od Early Years Resources
Great puppets, highly recommend
Puppets are really well made and lovely characters. Great for creative play and loving the multi cultural range available. Fantastic.

Odpowiedź od Early Years Resources
Very disappointed
Thank you for the delivery of this product, I must point out that I am very disappointed with the quality of these products for early years, all the edges are rough and sharp on the wooden planks and drain pipes, the tyres are not ridged, they cannot tolerate any weight even the wooden planks for the children to walk across, some of the plastic reels have snapped while the children tried to incorporate them into a construction. The children are always supervised and guided for safety reasons. But if I'm honest, unfortunately I do not think this set is fit for purpose or have a fitting price.

Odpowiedź od Early Years Resources
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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