My estarli bike is not without it's faults
I purchased my estarli e20.7 in September 2024 based on good reviews and a friend's recommendation. However I am not entirely satisfied. Firstly my odometer suddenly showed 26k plus miles but the bike itself worked ok. The bike was sent to estarli to investigate and repair . It took just around 3 weeks for it to be returned. Initially odometer reset to zero but once again it changed back to 26k plus. As bike working ok I gave up on that issue. I was advised the bikes range should be 30 miles but I was getting 15 to 17 miles. The shop said it would improve with use .Not the case. So I purchased a range extender battery so now I have the 30 miles I needed. My current issue is what appears to be a dead battery. Bearing in mind it has only been 13 months and almost a month it was back at the factory , this is rather frustrating. I have once again contacted estarli direct as the shop closed down and after going through their suggestions the battery is now being returned with no offer of a replacement which would be my choice. They wish to investigate the fault and assume rectify and return. This I am told will take a fortnight once they have the item. Once again I am without my year old bike. So future purchasers of this bike please be aware that it is not a rosy as the reviews.

Odpowiedź od E My Bike







