I keep asking these fools to unsuspend my card and they’re ignoring me for 5/6 months I can’t use the card outside to tap or pay I can only send and receive even though . I have o pending charge on th... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I have been transacting with the company for a long time now and I am very happy with their services. Their customer service is excellent, always friendly and patient and sounds happy to help, just li... Zobacz więcej
Reakcja na opinię
I had an issue with sending a family member money due to a problem with their bank account. DT & T promptly contacted me to offer multiple solutions and resolved everything very quickly. I was very im... Zobacz więcej
Reakcja na opinię
My account gets credited under seconds and instant completion of orders as compared to others who take weeks to complete orders. I am extremely pleased with the reward as well- it motivates me to s... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
DT & T Corporation allows seamless movement of clients’ money around the world securely and safely while guaranteeing peace of mind.
Dane kontaktowe
Level 8, 1 Canada Square, London, E14 5AA, London, Zjednoczone Królestwo
- 0800 781 4824
- Support@dttcl.com
- www.dttcl.com
4,5
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Sterling customer service
Had a great experience with the folks at DT& T. I sent them an email to query a transaction id initiated on the app. Not only was their response super fast; it was courteous and warm hearted too. I can’t thank the lady who took my call enough,. The icing on the cake was that my request had already been carried out and I had been looking in the wrong place for verification. Sterling company! Thank you E! You know who you are!
28 maja 2024
Opinia niezależna
Odpowiedź od DT&T
Thank you for your kind review! We're happy to hear that you were pleased with our service and staff! Our support team does their best always to ensure that our customers are well served and satisfied to their expectations. We're happy to hear that you are pleased with everything. Thank you for choosing DT&T always.
Require Too Much Personal Information
Sent high-resolution photos direct from my phone of my passport and a UK Bank statement. They now request another form of ID and another proof of address.
Never had this with another bank or finance app from the Play Store.
They also ask for a minimum of FIVE personal questions to be answered from a list of TWENTY. Imagine if they had a data breach.
25 maja 2024
Opinia niezależna
Odpowiedź od DT&T
Thank you for your review. Kindly send us your contact details (email address) to support@dttcl.com. This will help us reach out to you and discuss further regarding any issue you are facing on your end and assist further.
Esther at Dt and was very patience and…
Esther at Dt and was very patience and went the extra mile to ensure excellent service....I will definitely use this service again.Thank you!
25 maja 2024
Opinia niezależna
Odpowiedź od DT&T
Thank you for your review! We're happy to hear that you like our service and staff! Our support team does their best always to ensure that our customers are well served and satisfied with our services. We're happy to hear that you are pleased with them. Thank you for choosing DT&T always.
My experience is mostly the convenience…
My experience is mostly the convenience and fast processing of transactions. I could do remittances at any time 24 hours a day with a considerably lower rate of commission charges. Am also inclined to think that the exchange rates are competitive in comparison.
17 maja 2024
Opinia niezależna
Odpowiedź od DT&T
Thank you so much for sharing your positive experience with us! Ensuring a smooth, hassle-free services with competitive rates experience for our users is always our priority.We thank you for choosing us to be your service provider.
I'm sure DT&T does understand how…
I'm sure DT&T does understand how valuable "Risper" is to the company in terms of seriously helping the customers, She knows what she's doing. I got very much impressed by the way she handled my precarious situation and really brought it to a happy conclusions on both sides. More grease to your elbow "Risper".
14 maja 2024
Opinia niezależna
Odpowiedź od DT&T
Thank you for your review! We're happy to hear that you like our service and staff! Our support team does their best always to ensure that our customers are well served and satisfied with our services. We're happy to hear that you are pleased with them. Thank you for choosing DT&T.
Good customer services
Good customer services. When l was struggling to log in due to some changes in the app. I was guided on how to get back into my account. I was pleased with the whole experience.
13 maja 2024
Odpowiedź od DT&T
Thank you so much for sharing your positive experience with us! We are delighted to hear that our customer service team was able to assist you effectively during your login issue. Ensuring a smooth and hassle-free experience for our users is always our priority. If you ever need further assistance in the future please, please don't hesitate to reach out. Thank you for choosing us.
promt response to call and email
7 maja 2024
Odpowiedź od DT&T
Thank you for your positive review! We are delighted to hear about your experience. Looking forward to serving you again.
Odpowiedź od DT&T
Thank you for your kind review! Happy to hear that you are impressed with our fast, reliable and hassle-free services. Thank you for choosing DT&T
This bank is extremely good never have…
This bank is extremely good never have any issues apart from recently I have had payments from family but they keep going on hold. Not sure if there is a issue there side I will happily change to 5 starts but since yesterday I’ve had no access to any of my payments not sure if someone can help me as I’d be extremely grateful as calls aren’t working messenger and emails aren’t being responded to
11 kwietnia 2024
Opinia niezależna
Odpowiedź od DT&T
Thank you for your review. As a regulated company, we prioritize security by reviewing all our customers transactions. Once the department involved completes the review, You will be notified immediately. We kindly ask for your patience and understanding. Thank you for choosing us.
Just excellent for me
7 kwietnia 2024
Odpowiedź od DT&T
Thank you for your kind review! Happy to hear that you are impressed with our fast, reliable and hassle-free services. Thank you for choosing DT&T
I'm really satisfied with Dt&t
I'm really satisfied with Dt&t. it was so fast to send money
And in good rates
2 kwietnia 2024
Odpowiedź od DT&T
Thank you for your kind review! Happy to hear that you are impressed with our fast, reliable and hassle-free services. Thank you for choosing DT&T
Odpowiedź od DT&T
Thank you for your feedback! We wish to inform you that, DT&T is a regulated company, a firm decision was made to terminate our business association with you. Which an email was sent to inform you during this action. We wish you best of luck.
Odpowiedź od DT&T
Thank you for your kind review! Happy to hear that you are impressed with our fast, reliable and hassle-free services. Thank you for choosing DT&T.
The staff is great
The staff is great, always do their best to assist whenever I call. However, you should work better on money transfer. Severally, we had our money returned back to our bank when it ought to be received by the recipient at the home. Also the friend that introduced me was surprised hearing that it is impossible to use debit card because that’s what he has being using. Generally, there is always difficulty to transfer. The teceipient at home did not receive the money on time.
29 lutego 2024
Odpowiedź od DT&T
Thank you for your feedback, we appreciate your positive comments about our staff. We apologize for the funds transfer issues. Regarding the debit card concerns, kindly note our current system only accept bank cards with 16 digits, not 20 digits. Please be assured that your security is our top priority inline with commitment, as we do not use third - party card funding to prioritize your safety. Thank you for your understanding and continued support as we work towards providing you with an enhanced and reliable service.
Excellent service
Excellent service, excellent customer service always there to help, good rates and low transfer fees. Best money transfer service
4 marca 2024
Odpowiedź od DT&T
Thank you for your kind review! Happy to hear that you are impressed with our fast, reliable and hassle-free services. Thank you for choosing DT&T
Very safe and very easy to use !!!
3 marca 2024
Odpowiedź od DT&T
Thank you for your feedback! We are delighted to hear you had an effortless experience with us. Your satisfaction is our top priority and we look forward to serving you always.
I've logged a complaint about poor…
I've logged a complaint about poor customer service and attitude regarding people I have spoken to no update has been provided it's the 15th day of having the complaint logged. When I call for an update in advised the team will get back to you no one does. At this point in time I would not recommend them. If no response is given by the end of today I'm well within my right to refer this to the Financial Ombudsman Service.
3 lutego 2024
Opinia niezależna
Odpowiedź od DT&T
Thank you for your feedback! The matter in question has already been escalated to the department involved. Be rest assured that you will be contacted as soon as possible.
The promptness to resolving my issues.
15 lutego 2024
Opinia niezależna
Odpowiedź od DT&T
Thank you for your kind review! Happy to hear that you are impressed with our fast, reliable and hassle-free services. Thank you for choosing DT&T.
Speed service
10 lutego 2024
Odpowiedź od DT&T
Thank you for your kind review! Happy to hear that you are impressed with our fast, reliable and hassle-free services. Thank you for choosing DT&T.
Excellent service 👏 thanks
10 lutego 2024
Odpowiedź od DT&T
Thank you for your kind review! Happy to hear that you are impressed with our fast, reliable and hassle-free services. Thank you for choosing DT&T.
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