I came in today feeling like I would never be able to buy any type of vehicle and I would probably lose my job because of it but Jarrison English Absolutely made me feel like I could get a vehicle and... Zobacz więcej
Reakcja na opinię

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
I came in today feeling like I would never be able to buy any type of vehicle and I would probably lose my job because of it but Jarrison English Absolutely made me feel like I could get a vehicle and... Zobacz więcej
Reakcja na opinię
Was looking for a specific car. Found it online at Drive Time Madison. Applied online (very easy). Wad approved and got my terms then set an appointment for Saturday. Couldn’t wait so I went in unanno... Zobacz więcej
When starting the process I spoke with knowledgeable people on the phone. When I got to the dealership Anthony made the process a great experience and made time to explain everything. I will definitel... Zobacz więcej
1 STAR. I WOULD NOT RECOMMEND DRIVE TIME NASHVILLE, TENNESSEE TO ANYONE. I recently purchased a vehicle from Drive Time in June for my son. This was supposed to be his very firs... Zobacz więcej
Reakcja na opinię
Napisane przez firmę
Napisane przez firmę

1540 Gallatin Pike N, 37115, Madison, TN, Stany Zjednoczone

Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 95% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
1 STAR. I WOULD NOT RECOMMEND DRIVE TIME NASHVILLE, TENNESSEE TO ANYONE.
I recently purchased a vehicle from Drive Time in June for my son. This was supposed to be his very first car, something he worked for and was excited about. Unfortunately, what should have been a great experience has turned into an absolute nightmare.
Within the first couple of weeks of owning the vehicle, it broke down. Drive Time directed us to their warranty department to have it repaired. We got the vehicle back several weeks later, only to discover it was having the exact same problems.
We were then sent back through the claims department and ended up having to come out of pocket another $1,000. After several more weeks, the same issues continued. Now the warranty department is refusing to fix the vehicle, and Drive Time has offered us no reasonable solution.
We are now stuck with a $40,000 vehicle that doesn't run, while my son is still expected to make payments on it.
What makes this even more frustrating is that we specifically asked for a full refund or a replacement vehicle. Instead of working with us in good faith, we felt pressured into purchasing this particular vehicle because we didn't have a large amount of money available for a down payment.
I understand that sometimes vehicles have mechanical problems. What I don't understand is how a company can sell someone a vehicle, have it break down almost immediately, fail to resolve the same recurring problems, and then leave the customer holding the bill.
This isn't just about a car. This is about a young man buying his very first vehicle and being left with a financial burden instead of something he can depend on.
Customer service should mean standing behind what you sell. Putting customers first should mean something. And doing the right thing shouldn't be optional.
All we have asked for is a fair resolution, either a full refund or a dependable replacement vehicle.
Based on our experience, I cannot recommend Drive Time Nashville to anyone looking for a reliable vehicle or customer service that actually puts the customer first.
I sincerely hope someone in management takes responsibility and makes this right. Jeff dowlen

Odpowiedź od DriveTime Car Sales - NE Nashville
The salesman "Blake" made it an awesome experience. He was very friendly, informative, and knowledgeable. I would highly recommend DriveTime to anyone looking for great service and great cars.

Odpowiedź od DriveTime Car Sales - NE Nashville
Jarrison was helpful and patient and answered all questions

Odpowiedź od DriveTime Car Sales - NE Nashville
Oh my goodness. This has been the best car buying experience that I’ve ever had. Justin Farley and his team at the Madison , Tn location are absolutely amazing and I will definitely recommend them to everyone. So to Justin and his team, from the bottom of my ♥️! Thanks so much. Professional service and communication was an A plus plus plus.
Melissa Mc
Jarrison was helpful, informative & quick! I was out in no time

Odpowiedź od DriveTime Car Sales - NE Nashville
Great sales expert and professionally mannered. Would definitely recommend to anyone. Jarrison English great guy

Odpowiedź od DriveTime Car Sales - NE Nashville
Very quick and easy. Jarrison was extremely helpful and has a great personality for the job.

Odpowiedź od DriveTime Car Sales - NE Nashville
Jarrison was absolutely fantastic! Super friendly, accommodating and knowledgeable. He helped make the process easy and quick.
Thanks DriveTime!

Odpowiedź od DriveTime Car Sales - NE Nashville
Drove all the way to Nashville from Kentucky. The team from the Kentucky store and Nashville made this process quick and easy ! I love my new 2022 dodge charger !!
My rep was Jarrison awesome customer service from the beginning to the end.

Odpowiedź od DriveTime Car Sales - NE Nashville
I’m a first time buyer and they gave me a car with many problems only 3 days in and I wasn’t informed about the return policy.More days I drive this car many more problems and that’s not a great experience for my very first car.

Odpowiedź od DriveTime Car Sales - NE Nashville

Odpowiedź od DriveTime Car Sales - NE Nashville
Had a great experience! Jarrison English was very helpful! Highly recommended!
I had an amazing experience. Jarrison took care of any and all concerns I had. He was patient through me changing my mind half way through the process. If you're needing a car and want to be heard and seen, go see Jarrison at NE Drivetime.
My experience was amazing . Jarrison was very helpful and informative
Great service from Jarrison English. Would definitely recommend.

Odpowiedź od DriveTime Car Sales - NE Nashville
I started having a problem with the car yesterday and now today the check engine light is on now I have to figure out what’s going on with the car

Odpowiedź od DriveTime Car Sales - NE Nashville
Jarrison made my experience so smooth and easy!! I cannot recommend this location enough. Ask for Jarrison to help you out
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.