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DriveTime Car Sales - NE Nashville Recenzje 

86
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Wynik TrustScore: 4.5 na 5

4,4

1540 Gallatin Pike N, 37115 Madison, TN, US

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I came in today feeling like I would never be able to buy any type of vehicle and I would probably lose my job because of it but Jarrison English Absolutely made me feel like I could get a vehicle and... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Was looking for a specific car. Found it online at Drive Time Madison. Applied online (very easy). Wad approved and got my terms then set an appointment for Saturday. Couldn’t wait so I went in unanno... Zobacz więcej

Oceniono na 5 z 5

When starting the process I spoke with knowledgeable people on the phone. When I got to the dealership Anthony made the process a great experience and made time to explain everything. I will definitel... Zobacz więcej

Oceniono na 1 z 5

1 STAR. I WOULD NOT RECOMMEND DRIVE TIME NASHVILLE, TENNESSEE TO ANYONE. I recently purchased a vehicle from Drive Time in June for my son. This was supposed to be his very firs... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Komis samochodowy
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  3. Finansowanie samochodów
  4. Giełda samochodowa
  5. Salon samochodowy

O DriveTime Car Sales - NE Nashville

Napisane przez firmę

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Napisane przez firmę

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Dane kontaktowe

  • 1540 Gallatin Pike N, 37115, Madison, TN, Stany Zjednoczone

  • 16155144740
Promotion box for DriveTime Car Sales - NE Nashville

Discover DriveTime

Shop every car with your personalized terms!

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

86 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(86)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 2745

Napisz recenzję
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Oceniono na 1 z 5

1 STAR

1 STAR. I WOULD NOT RECOMMEND DRIVE TIME NASHVILLE, TENNESSEE TO ANYONE.

I recently purchased a vehicle from Drive Time in June for my son. This was supposed to be his very first car, something he worked for and was excited about. Unfortunately, what should have been a great experience has turned into an absolute nightmare.

Within the first couple of weeks of owning the vehicle, it broke down. Drive Time directed us to their warranty department to have it repaired. We got the vehicle back several weeks later, only to discover it was having the exact same problems.

We were then sent back through the claims department and ended up having to come out of pocket another $1,000. After several more weeks, the same issues continued. Now the warranty department is refusing to fix the vehicle, and Drive Time has offered us no reasonable solution.

We are now stuck with a $40,000 vehicle that doesn't run, while my son is still expected to make payments on it.

What makes this even more frustrating is that we specifically asked for a full refund or a replacement vehicle. Instead of working with us in good faith, we felt pressured into purchasing this particular vehicle because we didn't have a large amount of money available for a down payment.

I understand that sometimes vehicles have mechanical problems. What I don't understand is how a company can sell someone a vehicle, have it break down almost immediately, fail to resolve the same recurring problems, and then leave the customer holding the bill.

This isn't just about a car. This is about a young man buying his very first vehicle and being left with a financial burden instead of something he can depend on.

Customer service should mean standing behind what you sell. Putting customers first should mean something. And doing the right thing shouldn't be optional.

All we have asked for is a fair resolution, either a full refund or a dependable replacement vehicle.

Based on our experience, I cannot recommend Drive Time Nashville to anyone looking for a reliable vehicle or customer service that actually puts the customer first.

I sincerely hope someone in management takes responsibility and makes this right. Jeff dowlen

17 czerwca 2026
Opinia niezależna
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Odpowiedź od DriveTime Car Sales - NE Nashville

Thank you for leaving your review, Jeff. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Oceniono na 5 z 5

The salesman "Blake" made it an awesome…

The salesman "Blake" made it an awesome experience. He was very friendly, informative, and knowledgeable. I would highly recommend DriveTime to anyone looking for great service and great cars.

17 października 2026
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Odpowiedź od DriveTime Car Sales - NE Nashville

Thank you so much for your kind words, Scott. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

Thank you,

DriveTime Customer Relations

Oceniono na 5 z 5

Jarrison was helpful and patient and…

Jarrison was helpful and patient and answered all questions

8 sierpnia 2026
Opinia niezależna
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Odpowiedź od DriveTime Car Sales - NE Nashville

Thank you so much for your kind words, Gordon. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

Thank you,

DriveTime Customer Relations

Oceniono na 5 z 5

Awesome experience

Oh my goodness. This has been the best car buying experience that I’ve ever had. Justin Farley and his team at the Madison , Tn location are absolutely amazing and I will definitely recommend them to everyone. So to Justin and his team, from the bottom of my ♥️! Thanks so much. Professional service and communication was an A plus plus plus.
Melissa Mc

29 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

Ask for Jarrison!

Jarrison was helpful, informative & quick! I was out in no time

18 czerwca 2026
Opinia niezależna
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Odpowiedź od DriveTime Car Sales - NE Nashville

Thank you so much for your kind words, Deonne. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

Thank you,

DriveTime Customer Relations

Oceniono na 5 z 5

Great sales expert and professionally…

Great sales expert and professionally mannered. Would definitely recommend to anyone. Jarrison English great guy

15 czerwca 2026
Opinia niezależna
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Odpowiedź od DriveTime Car Sales - NE Nashville

Thank you so much for your kind words, Tony. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

Thank you,

DriveTime Customer Relations

Oceniono na 5 z 5

Very quick and easy

Very quick and easy. Jarrison was extremely helpful and has a great personality for the job.

13 czerwca 2026
Opinia niezależna
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Odpowiedź od DriveTime Car Sales - NE Nashville

Hello Jackie, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

Oceniono na 5 z 5

Jarrison was absolutely fantastic

Jarrison was absolutely fantastic! Super friendly, accommodating and knowledgeable. He helped make the process easy and quick.

Thanks DriveTime!

1 czerwca 2026
Opinia niezależna
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Odpowiedź od DriveTime Car Sales - NE Nashville

Thank you so much for your kind words, Sarah. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

Thank you,

DriveTime Customer Relations

Oceniono na 5 z 5

My rep was Jarrison awesome customer…

My rep was Jarrison awesome customer service from the beginning to the end.

22 kwietnia 2026
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Odpowiedź od DriveTime Car Sales - NE Nashville

Thank you so much for your kind words, Tosha. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

Thank you,

DriveTime Customer Relations

Oceniono na 2 z 5

I’m a first time buyer and they gave me…

I’m a first time buyer and they gave me a car with many problems only 3 days in and I wasn’t informed about the return policy.More days I drive this car many more problems and that’s not a great experience for my very first car.

7 grudnia 2025
Opinia niezależna
Logo DriveTime Car Sales - NE Nashville

Odpowiedź od DriveTime Car Sales - NE Nashville

Thank you for leaving your review, Jovan Reyes. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Oceniono na 5 z 5

Very helpful & informative with…

Very helpful & informative with everything

9 kwietnia 2026
Logo DriveTime Car Sales - NE Nashville

Odpowiedź od DriveTime Car Sales - NE Nashville

Thank you for sharing your feedback with us, Angela. We love hearing about your car-buying experience at our NE Nashville DriveTime.

We appreciate you submitting a review!

DriveTime Customer Relations

Oceniono na 5 z 5

I'm had a wonderful experience

I had an amazing experience. Jarrison took care of any and all concerns I had. He was patient through me changing my mind half way through the process. If you're needing a car and want to be heard and seen, go see Jarrison at NE Drivetime.

3 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Great service from Jarrison English

Great service from Jarrison English. Would definitely recommend.

28 marca 2026
Opinia niezależna
Logo DriveTime Car Sales - NE Nashville

Odpowiedź od DriveTime Car Sales - NE Nashville

Thank you so much for your kind words, Jennifer. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

Thank you,

DriveTime Customer Relations

Oceniono na 3 z 5

I started having a problem with the car…

I started having a problem with the car yesterday and now today the check engine light is on now I have to figure out what’s going on with the car

27 marca 2026
Logo DriveTime Car Sales - NE Nashville

Odpowiedź od DriveTime Car Sales - NE Nashville

Thank you for leaving your review, Lanette Lunkenheimer. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

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