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DriveTime Car Sales - Cleveland Recenzje 35

Wynik TrustScore: 4 na 5

4,2

5578 Warrensville Center Rd, 44137 Maple Heights, OH, US


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Zobacz, co mówią recenzenci

Oceniono na 2 z 5

Salesperson was polite but most of the cars on the lot are high mileage, high priced cars that come with problems. In less than a week my check engine light is on. Called the dealership which offers n... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I came in scared and a little hesitant to test drive because I didn’t want to be disappointed but Brain Telezhenko was Amazing from the moment he greeted me the was by far the most fastest greatest ex... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Brian and the team at the Warrenville location were inviting and welcoming. They served me with what I desired and were patient with me. Brian ensured I understood everything I was getting and showe... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

John Anna and Brian were a great help. Jo especially started us off very well and even though there were some complications she and her team continued to try and help me and luckily she was able to f... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Komis samochodowy
  2. Giełda samochodowa
  3. Salon samochodowy
  4. Finansowanie samochodów

O DriveTime Car Sales - Cleveland

Napisane przez firmę

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Napisane przez firmę

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Dane kontaktowe

  • 5578 Warrensville Center Rd, 44137, Maple Heights, OH, Stany Zjednoczone

  • 14402013180
Promotion box for DriveTime Car Sales - Cleveland

Discover DriveTime

Shop every car with your personalized terms!

4,2

Dobra

Wynik TrustScore: 4 na 5

35 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 97% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

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Oceniono na 2 z 5

Salesperson was polite but most of the…

Salesperson was polite but most of the cars on the lot are high mileage, high priced cars that come with problems. In less than a week my check engine light is on. Called the dealership which offers no solution. Hopefully the warranty company covers the parts otherwise this will not be a good experience with drivetime. Cars look good but buyer beware

26 maja 2026
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Odpowiedź od DriveTime Car Sales - Cleveland

Thank you for leaving your review, Micheal. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Oceniono na 5 z 5

The salesperson Juwan Simpson was…

The salesperson Juwan Simpson was awesome!!

28 marca 2026
Opinia niezależna
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Odpowiedź od DriveTime Car Sales - Cleveland

Thank you so much for your kind words, Donna. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

Thank you,

DriveTime Customer Relations

Oceniono na 5 z 5

I had a very good experience at…

I had a very good experience at DriveTime. The process was quick and seamless. I want to thank Juwan Simpson for working with me through this process. He is very good at his job. I want to thank the team who worked in the background to help me with getting my dream car. I appreciate you all!

18 marca 2026
Opinia niezależna
Oceniono na 1 z 5

Do not purchase your car at DriveTime

I went to DriveTime purchase a car on a Saturday by Monday it was stalling when it got to 1st gear. I took it to the shop to try to get it handled they suggested I should get another vehicle as they had my car for 2 days. I take it back to DT they said yes we can swap your SUV. They wanted me to down grade from what I had or GIVE them more $$. I was outraged and the attitudes were thoughtless. When I read reviews about how bad they were I figured they may not be so bad. IF YOUR READING THIS REVIEW DO NOT GO TO DRIVETIME AND WASTE YOUR TIME MONEY OR ENERGY!!! This is a sign for you DON’T DO IT 🛑🛑🛑

21 listopada 2025
Opinia niezależna
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Odpowiedź od DriveTime Car Sales - Cleveland

Thank you for providing us with your feedback regarding your experience with our Cleveland location. It's our goal to provide all our potential customers a personalized and comfortable experience. If at any time the service level or communication at DriveTime is not up to our standards, we would definitely like the opportunity to address this. If you have any additional questions, please DM us or contact our Customer Relations Department at (888) 290-0148 and an agent would be happy to assist.

Oceniono na 5 z 5

juwan

Juwan , was amazing and took his time and was very helpful on make sure i get what i wanted .

22 listopada 2025
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Odpowiedź od DriveTime Car Sales - Cleveland

Hello Jessica Wells, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

Oceniono na 5 z 5

Great Decision

At the very beginning i was skeptical as it felt like i was waiting forever. Once I finally made it to the desk everything was moving along nicely. I purchased an SUV with less-than-perfect credit, and when I say Juwan was nothing short of amazing — I mean it! He made the entire process smooth and stress-free. I would highly recommend checking him out at DriveTime Cleveland.

20 listopada 2025
Oceniono na 5 z 5

I came in scared and a little hesitant…

I came in scared and a little hesitant to test drive because I didn’t want to be disappointed but Brain Telezhenko was Amazing from the moment he greeted me the was by far the most fastest greatest experience I have had with a sale person or car dealer! Brain was very kind and attentive and very professional he got me in and out and I love my new car!!!! Thank you Brain you Rock

6 października 2025
Opinia niezależna
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Odpowiedź od DriveTime Car Sales - Cleveland

Thank you for taking the time to leave a review, Tykneisha! It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every DriveTime customer. We are glad to know we accomplished that with you. Thank you for sharing your experience with us!

Thank you,

DriveTime Customer Relations

Oceniono na 5 z 5

I would definitely recommend this…

I would definitely recommend this dealership. I bought a car from here five years ago, which was the day that Covid hit and I still have that car till this day. I’ve never had any major issues up out of it. I bought it with less miles on it and it’s still has less miles on it. I had an awesome experience with the process the first time and I had an awesome experience the second time there has been some changes made, and I like those new changes because you are not at the dealership as long as you used to be. I’m comfortable with the vehicle that I bought and I’m comfortable with the same bank that gave me a second chance so if you’re looking for a good car with a real reliable down payment, please go to drive time out in Maple Heights. You will not leave there unsatisfied

25 września 2025
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Odpowiedź od DriveTime Car Sales - Cleveland

We appreciate you sharing your experience with us, Percy Williams. Our goal is to create a personalized car-buying experience for all our customers. So, we're glad to know [Employee Name] was able to create that for you!

Thank you,

DriveTime Customer Relations

Oceniono na 1 z 5

I was very disappointed at the process…

I was very disappointed at the process that I went through in order to purchase my vehicle. The amount of time and money was ridiculous. I started off by calling the Columbus branch to inquire about the vehicle I wanted to buy, I never received a call back. I went to my local branch informed them of the car I wanted. The sales person was really trying to sell me a vehicle I didn’t want. She never reserved the vehicle. I had to drive 2 1/2 hours to get the car that I wanted, and sat there 2 hours to find out the car was sold that morning. After putting a down payment, I then had to get a hotel and rent a car to drive 3 more hours the next day to Michigan to get another vehicle and they wouldn’t even give me a full tank of gas…. I feel like I’ve been punked the entire time…

19 września 2025
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Odpowiedź od DriveTime Car Sales - Cleveland

Thank you for reaching out regarding your experience with DriveTime. We would be happy to address any concerns you may have. Please send us a DM or give our Customer Relations Department a call at (888) 290-0148, so that we can help resolve this.

Oceniono na 5 z 5

The staff were very helpful and…

The staff were very helpful and friendly. I particularly liked the attitude of the salesman in assuring I got the best deal. I as well Luke the no money down.
I recommend Drive time over any other car lot I've been to.

16 września 2025
Opinia niezależna
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Odpowiedź od DriveTime Car Sales - Cleveland

Hello Vinson, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

Oceniono na 5 z 5

Excellent had no trouble and things…

Excellent had no trouble and things went smooth.

14 września 2025
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Odpowiedź od DriveTime Car Sales - Cleveland

Thank you for sharing your feedback with us, Kathy Sethman. We love hearing about your car-buying experience at our Cleveland DriveTime.


We appreciate you submitting a review!

DriveTime Customer Relations

Oceniono na 5 z 5

Arianna went above and beyond today to…

Arianna went above and beyond today to help me get into a vehicle!

9 września 2025
Opinia niezależna
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Odpowiedź od DriveTime Car Sales - Cleveland

We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!

Thank you,

DriveTime Customer Relations

Oceniono na 5 z 5

Great experience

This is my second time with DriveTime. Brian was friendly, patient and knowledgeable.

9 września 2025
Opinia niezależna
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Odpowiedź od DriveTime Car Sales - Cleveland

We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!

Thank you,

DriveTime Customer Relations

Oceniono na 5 z 5

Brian and the team at the Warrenville…

Brian and the team at the Warrenville location were inviting and welcoming. They served me with what I desired and were patient with me. Brian ensured I understood everything I was getting and showed me all my options. They were quick and professional. Working with this team was the best car-buying experience I've ever had. I was in there for maybe 2 1/2 hours, maybe. So I enjoyed my exercise and will recommend it to others. (Warrenville, OH location)

25 sierpnia 2025
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Odpowiedź od DriveTime Car Sales - Cleveland

Hello Wynette Dabney, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

Oceniono na 2 z 5

Just woke up frustrated

Just woke up frustrated. Just bought a 2015 Infiniti QX60 from this place a month ago. Two days later I hear a winning noise. Take it in to get it checked out. And quess what. The warranty company won’t fix it because it’s still functional. But in the mean time I have to drive around with this embarrassing winning sound every day. Now I’m hearing a rattle from the engine. I asked I think it’s Brian that I had already had to bad car buying experience’s and please not to sell me a bad car. WOW!
They say they do an inspection on these cars. Well if that is the case why didn’t they hear that noisy and why is the cover on the engine not screwed down. NOT EXCEPT-ABLE.
I will turn this car in just like I did the other two if this problem is not rectified .

28 grudnia 2024
Opinia niezależna
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Odpowiedź od DriveTime Car Sales - Cleveland

Thank you for leaving your review, Norries. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Oceniono na 5 z 5

The experience was easy and fast

The experience was easy and fast. Loved that questions where answered and I walked out with my car same day.

5 lutego 2025
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Odpowiedź od DriveTime Car Sales - Cleveland

We appreciate the 5-star rating you submitted, Idaly Matos Alameda. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that the Cleveland Dealership was able to create that for you!

Thank you,

DriveTime Customer Relations

Oceniono na 5 z 5

Johnanna is AWESOME

Johnanna is AWESOME! She explained everything in great detail and was soo patient with my picky self. Got the deal done and am extremely happy and grateful

15 grudnia 2024
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Odpowiedź od DriveTime Car Sales - Cleveland

Thank you for taking the time to leave a review, Shelly! It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every DriveTime customer. We are glad to know we accomplished that with you. Thank you for sharing your experience with us!

Thank you,

DriveTime Customer Relations

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