Zero stars would be given if possible. I have never had a worse experience when trying to hire a car and I have probably hired cars in 50 different countries. Ridiculous amount of files required, hi... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Excellent service and cars. Matt on the desk was so informative, helpful and friendly. The guy deserves promotion for the way he handles clients. Excellent vehicle and price. Highly recommend.
Reakcja na opinię
It was a nice one, really appreciate the assistance, guidance and loyalty from the team in house , special thanks to Mr . Sanj , mr raj. Enjoyed dealing with drivalia.
Reakcja na opinię
Gareth, the operator of this Drivalia branch clearly cared about giving a great customer experience. This was evident in a number of ways: - He was not happy with the car I was due to collect... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Drivalia UK - WIRRAL
Napisane przez firmę
Who we are
Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.
What we do
In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.
Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.
Need something a little bigger?
Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.
Dane kontaktowe
Old Hall Road 749, CH62 3PB, Bromborough, England, Zjednoczone Królestwo
- 0151 319 0755
3,7
Średnia
9 recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 95% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Drivalia UK - WIRRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Expérience avec DRIVALIA easyjet très décevant
Expérience avec DRIVALIA location de voiture vendu par easyjet très décevant. Suite à un retard de l'avion et fermeture à 18h deDrivalia Bristol aucun remboursement de prévu ( une semaine +garantie perdu + nouvelles location à payer )
Pas de discussion possible, à fuire
14 lutego 2026
Opinia niezależna
Odpowiedź od Drivalia UK - WIRRAL
Dear Customer,
Thank you for reaching out and sharing your experience. We sincerely apologise that our service did not meet your expectations on this occasion; we truly understand how frustrating travel delays can be.
To ensure we can manage vehicle availability for all our customers, we adhere to the following policy:
• Grace Period: We hold bookings for a maximum of 2 hours during branch opening hours. If you are going to be late, we ask that you notify the branch of your estimated arrival time.
• Vehicle Hold: We can only hold a specific booked vehicle for a maximum of 1 hour past the booked collection time. After this point, clients may be offered an alternative vehicle category (subject to availability), and charges may apply.
• Failure to Collect: Customers who fail to arrive on the day of collection are marked as a ‘No Show’ and charged up to 3 days rental. Please note that prepaid bookings are non-refundable.
As your booking was made through 3rd party, no direct payments has been made to Drivalia, please contact easy jet.
If you require any further information regarding your booking or this process, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
With best wishes,
The Drivalia Team
Zero stars would be given if possible
Zero stars would be given if possible.
I have never had a worse experience when trying to hire a car and I have probably hired cars in 50 different countries. Ridiculous amount of files required, hidden charges and rude staff. Utility bills, Bank statements etc etc. things you don’t think you will need to hire a car for 2 days. Slowest service I have ever witnessed and when asked (after 40+ minutes of waiting) where the car was staff became aggressively defensive. Will never use again, I’d rather walk.
28 lutego 2026
Opinia niezależna
Odpowiedź od Drivalia UK - WIRRAL
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Great experience but can be better
31 stycznia 2026
Opinia niezależna
Odpowiedź od Drivalia UK - WIRRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Excellent service and cars
Excellent service and cars. Matt on the desk was so informative, helpful and friendly. The guy deserves promotion for the way he handles clients. Excellent vehicle and price. Highly recommend.
23 stycznia 2026
Opinia niezależna
Odpowiedź od Drivalia UK - WIRRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Big Thumbs Up For Drivalia Wirral
Gareth, the operator of this Drivalia branch clearly cared about giving a great customer experience. This was evident in a number of ways:
- He was not happy with the car I was due to collect for some technical reason, so he upgraded me;
- He made sure I had selected the most appropriate package for my intended use, which included the unlimited milage upgrade
- His customer registration process was, quick, efficient and friendly
- The car was well prepared and ran flawlessly,
- Although with 40,000 miles on the clock the car had picked up some minor cosmetic damage during its life, all the scratchs and imperfections were accurately recorded on the pre-hire condition report.
- I was not present for the post hire condition inspection having dropped off the car out of hours the night before. The report truly and accurately confirmed no additional damage and no additional cost, for which I am grateful because it would have been impossible to debate after the fact.
In summary, excellent value, trustworthy and professional. I would definitely use then again and recommend them to all my friends.
1 grudnia 2025
Opinia niezależna
Odpowiedź od Drivalia UK - WIRRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Odpowiedź od Drivalia UK - WIRRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
It was a nice one
It was a nice one, really appreciate the assistance, guidance and loyalty from the team in house , special thanks to Mr . Sanj , mr raj.
Enjoyed dealing with drivalia.
15 sierpnia 2025
Opinia niezależna
Odpowiedź od Drivalia UK - WIRRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Odpowiedź od Drivalia UK - WIRRAL
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
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