Drivalia UK - SHEFFIELD Recenzje 

40
•
Wynik TrustScore: 4.5 na 5

4,7

148 Princess Street, S4 7UU Sheffield, England, GB

•

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Staff at Drivalia Sheffield ( Mr Maaroof) are pleasant and helpful. He personally directed me to the office when I couldn't find my way. They provide cars of good quality at competitive prices. I full... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Great prices, good service, nice range of cars be sure to bring a credit card as to avoid potential excess reduction fees

Oceniono na 5 z 5

Excellent service. Mohamed at Sheffield branch went over and above and came on a sunday to hand me over the car as I could not collect within opening hours.

Reakcja na opinię

Oceniono na 5 z 5

Easy to book we attended the branch and was able to book a car very easily, everything was explained perfectly and we felt very comfortable

Reakcja na opinię


Informacje dotyczące firmy

  1. Wypożyczalnia samochodów

O Drivalia UK - SHEFFIELD

Napisane przez firmę

Who we are

Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.

What we do

In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.

Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.

Need something a little bigger?

Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.


Dane kontaktowe

  • 148 Princess Street, S4 7UU, Sheffield, England, Zjednoczone Królestwo

  • 0114 702 0955

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

40 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 97% z negatywnych recenzji

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4,7

Wszystkie recenzje

(40)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 4992

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Dropped my car off today Samuel was…

Dropped my car off today Samuel was friendly and helpful

31 stycznia 2026
Opinia niezależna
Logo Drivalia UK - SHEFFIELD

Odpowiedź od Drivalia UK - SHEFFIELD

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Oceniono na 5 z 5

Great service as always!

30 stycznia 2026
Opinia niezależna
Logo Drivalia UK - SHEFFIELD

Odpowiedź od Drivalia UK - SHEFFIELD

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Oceniono na 5 z 5

Amazing just amazing never been treat…

Amazing just amazing never been treat in such a professional way before

23 stycznia 2026
Opinia niezależna
Logo Drivalia UK - SHEFFIELD

Odpowiedź od Drivalia UK - SHEFFIELD

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Oceniono na 5 z 5

Great service

Great service. The car was lovely and clean and the staff were extremely friendly, will definitely use them again

22 stycznia 2026
Opinia niezależna
Logo Drivalia UK - SHEFFIELD

Odpowiedź od Drivalia UK - SHEFFIELD

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Oceniono na 5 z 5

Great experience

Great experience
Definitely recommend
Loved the car Would I book again yes

16 stycznia 2026
Opinia niezależna
Logo Drivalia UK - SHEFFIELD

Odpowiedź od Drivalia UK - SHEFFIELD

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Oceniono na 5 z 5

Brilliant company friendly staff well…

Brilliant company friendly staff well rated

20 stycznia 2026
Opinia niezależna
Logo Drivalia UK - SHEFFIELD

Odpowiedź od Drivalia UK - SHEFFIELD

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Oceniono na 5 z 5

Will be big

This will be a big company in few years well done everybody involved

12 stycznia 2026
Opinia niezależna
Logo Drivalia UK - SHEFFIELD

Odpowiedź od Drivalia UK - SHEFFIELD

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Oceniono na 5 z 5

Struggled with web site so went to site…

Struggled with web site so went to site helpme so much

28 stycznia 2026
Opinia niezależna
Logo Drivalia UK - SHEFFIELD

Odpowiedź od Drivalia UK - SHEFFIELD

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Oceniono na 5 z 5

Staff made me feel at easy explanning…

Staff made me feel at easy explanning everything

2 stycznia 2026
Opinia niezależna
Logo Drivalia UK - SHEFFIELD

Odpowiedź od Drivalia UK - SHEFFIELD

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Oceniono na 5 z 5

Car was good condition and staff helpful

Car was good condition and staff helpful

3 stycznia 2026
Opinia niezależna
Logo Drivalia UK - SHEFFIELD

Odpowiedź od Drivalia UK - SHEFFIELD

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Oceniono na 5 z 5

Really easy and friendly service

28 stycznia 2026
Opinia niezależna
Logo Drivalia UK - SHEFFIELD

Odpowiedź od Drivalia UK - SHEFFIELD

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Oceniono na 5 z 5

Fantastic experience would highly…

Fantastic experience would highly recommend

25 stycznia 2026
Opinia niezależna
Logo Drivalia UK - SHEFFIELD

Odpowiedź od Drivalia UK - SHEFFIELD

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Oceniono na 5 z 5

Excellent customer service by mark and…

Excellent customer service by mark and drivalia, would definitely recommend

22 stycznia 2026
Opinia niezależna
Logo Drivalia UK - SHEFFIELD

Odpowiedź od Drivalia UK - SHEFFIELD

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Oceniono na 1 z 5

I don’t usually leave negative reviews

I don’t usually leave negative reviews, but I am extremely disappointed and furious with this company.

I reserved a car on the 11th of September and paid the full amount upfront. Shortly afterwards, I received a call from the branch saying there were no cars available and that I would receive a refund within 2–3 working days.

It has now been two weeks, and despite chasing up the refund on three separate occasions, I still haven’t received my money back. This is completely unacceptable.

It is unfair to block customers’ money for so long simply because the website is not updated properly regarding car availability. The lack of communication and delay in refunding is extremely unprofessional, and I will not be using this company again.

11 września 2025
Opinia niezależna
Logo Drivalia UK - SHEFFIELD

Odpowiedź od Drivalia UK - SHEFFIELD

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

Oceniono na 5 z 5

best car hire company drivalia

hello just had a car of drivalia in Rotherham the prize is so cheap and very good costumer service next time anyone need a car try drivalia the best car hire company in country

29 października 2024
Opinia niezależna
Logo Drivalia UK - SHEFFIELD

Odpowiedź od Drivalia UK - SHEFFIELD

Dear customer,

Thank you for taking the time to leave a positive review.

We were pleased to hear that your hire experience was a positive one and look forward to meeting any future hire requirements that you may have.

With best wishes
Drivalia

Oceniono na 1 z 5

No stars at all for this company

No stars at all for this company, made an online booking to rent a car for 4 days ,paid in advance a fixed sum .
On the website it’s mentioned that the deposit is between £250 and £2500 and when I attended the office I was asked to pay £1500 deposit . The options were that I will have to pay £900 deposit and pay extra for the car per day , pay an amount per day that I would have never agreed when I made the Initial booking .
So no transparency, hidden charges, misleading informations.
They tricked me in paying a smaller fee and deliberately did not tell me when the booking was made .
They didn’t refund my sum saying that its non refundable so I walked away with nothing

18 czerwca 2024
Opinia niezależna
Logo Drivalia UK - SHEFFIELD

Odpowiedź od Drivalia UK - SHEFFIELD

Dear customer,

On booking a Drivalia hire vehicle, whether directly with Drivalia or through a Third Party provider, all Drivalia Hirers are advised on the booking page and also on their booking confirmation voucher, that, in the event of damage to the vehicle during the hire, they are required to cover their excess liability either by the provision of a deposit on a credit card in the name of the Hirer or alternatively by purchasing an excess waiver package from Drivalia.

If you require any clarification on Drivalia requirements please contact us https://drivalia.co.uk/contact-drivalia/

With best wishes
Drivalia

Oceniono na 1 z 5

My first and last time using Drivalia

My first and last time using Drivalia. They charged me an extra £150 and despite having booked via booking.com and getting insurance at that time, I was told by the man at the desk that that was not sufficient and was forced to buy their insurance or surrender £1500 as a deposit. Utter scam. I was not alone on the day I was there. Everyone was unsatisfied with Drivalia.

19 maja 2024
Opinia niezależna
Logo Drivalia UK - SHEFFIELD

Odpowiedź od Drivalia UK - SHEFFIELD

Dear customer,

On booking a Drivalia hire vehicle, whether directly with Drivalia or through a Third Party provider, all Drivalia Hirers are advised on the booking page and also on their booking confirmation voucher, that, in the event of damage to the vehicle during the hire, they are required to cover their excess liability either by the provision of a deposit on a credit card in the name of the Hirer or alternatively by purchasing an excess waiver package from Drivalia.

If you require any clarification on Drivalia requirements please contact us https://drivalia.co.uk/contact-drivalia/

With best wishes
Drivalia

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