Excellent service at Drivalia Park royal branch. The guy at desk whose name was Anish was a super helpful guy. He ensured that the whole process went smooth. Even he recommended the insurance option w... Zobacz więcej
Lokalizacja
Zmień lokalizację18 Prospect House, North Circular Road, NW10 7GH London, England, GB
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Zobacz, co mówią recenzenci
One of the best car rental experiences I have ever had. Best customer service, as soon as we entered into the office, the guy at desk welcomed us with a smile on his face. Pick up and drop off process... Zobacz więcej
This is the second time using Drivalia and honestly i would never go anywhere else for car hire! Anish at Park Royal branch gave, again, excellent customer service and supplied an excellent car at an... Zobacz więcej
Reakcja na opinię
Unbelievable! We booked a car a MONTH AGO and we were due to pick it up today. We got a message yesterday that there weren't any cars at the time we selected, and that we'd need to do a later pickup... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Drivalia UK - Park Royal
Napisane przez firmę
Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.
What we do
In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.
Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.
Need something a little bigger?
Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.
Dane kontaktowe
18 Prospect House, North Circular Road, NW10 7GH, London, England, Zjednoczone Królestwo
- 020 8068 9710
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 95% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great hire experience
Great hire experience - Anish was very helpful and quick to allocate a car. The car was clean and well looked after
One of the best car rental experiences…
One of the best car rental experiences I have ever had. Best customer service, as soon as we entered into the office, the guy at desk welcomed us with a smile on his face. Pick up and drop off process was super smooth. No stress at all, also no hidden charges. Drivalia Park royal, the best recommendation to give for renting car for future use
Excellent service at Drivalia Park…
Excellent service at Drivalia Park royal branch. The guy at desk whose name was Anish was a super helpful guy. He ensured that the whole process went smooth. Even he recommended the insurance option which I also felt as a good and safe option to drive on. Overall very good experience, would definitely recommend the park royal branch for future use.
All very well organised & explained
All very well organised & explained, smooth handover at pick up and return. Will come again.

Odpowiedź od Drivalia UK - Park Royal
Very smooth pick up
Very smooth pick up. Anish has been very helpful and explained everything very clearly

Odpowiedź od Drivalia UK - Park Royal
This is the second time using Drivalia…
This is the second time using Drivalia and honestly i would never go anywhere else for car hire! Anish at Park Royal branch gave, again, excellent customer service and supplied an excellent car at an excellent price, was extremely flexible to accommodate my changing dates too! Thank you so much!

Odpowiedź od Drivalia UK - Park Royal
Cars overbooked, canceled last-minute!!
Unbelievable! We booked a car a MONTH AGO and we were due to pick it up today. We got a message yesterday that there weren't any cars at the time we selected, and that we'd need to do a later pickup. We were just about to head out when we got a message that there were NO CARS AVAILABLE at our location in Stonebridge Park, and that they recommended we pick up a car ALL THE WAY IN HEATHROW.
Now we're stuck without a car and having to scramble to make last minute, very expensive travel plans. NEVER rely on them, they don't manage their inventory well!

Odpowiedź od Drivalia UK - Park Royal
Amish was very helpful
Amish was very helpful, polite and professional.
He took time to show me some of the features of the car.
I would definitely use Drivalia again.

Odpowiedź od Drivalia UK - Park Royal
Drivalia Park Royal is good
I have used the Park Royal Branch in London a few times and the guys there are excellent. The service is simple and the attitude is pleasant and flexible. On one occassion they opened up early so that i could collect on a bank holiday. You don't see other rental firms offering that level of service.
Rates are competitive too. A hidden gem of a rental agency

Odpowiedź od Drivalia UK - Park Royal
Anish Patel’s customer service…
I had an absolutely wonderful experience with the car rental service in London. The entire process was smooth, professional, and stress-free from start to finish.
A special thanks to Anish Patel for his exceptional customer service. He was extremely helpful, polite, and professional throughout the booking and delivery process. His attention to detail and willingness to assist made the whole experience even better.
It’s rare to find such genuine and dedicated customer support these days, and Anish truly went above and beyond to ensure everything was perfect. Highly recommended for anyone looking for reliable car rental service in London. Will definitely use them again!

Odpowiedź od Drivalia UK - Park Royal
Decent car at a very competitive price
Decent car at a very competitive price. Helpful attendant on the desk too. Quick pick up. Inside of the car was clean but outside was quite dirty.

Odpowiedź od Drivalia UK - Park Royal
Absolute bunch of crooks
Absolute bunch of crooks. Closed their shop early therefore I could not rent the car I had booked and paid for. Then they say since I contacted them after the time of the booking I cannot get a refund. They've created a catch22. They did not answer their phone during any of this time. I will never use them again and would suggest others do the same.

Odpowiedź od Drivalia UK - Park Royal
Anish at the Park Royal branch was…
Anish at the Park Royal branch was wonderful and my experience as a first time user was not disappointing. I will definitely use them again and really felt I received the personal touch especially should i wish to use them again in the future.

Odpowiedź od Drivalia UK - Park Royal
Was wonderful experience with Drivalia…
Was wonderful experience with Drivalia Park royal team. Easy check in check out service. Would definitely recommend it for future

Odpowiedź od Drivalia UK - Park Royal
Filthy interior
I’m collecting a car now and the car I booked last week is not available. The only available electric option is a smaller car, which so would accept. Unfortunately the car is filthy. Crap all the back. Used tissues. A centre console full of loose oily peanuts and in need of a good hoover out too. It’s also dirty on the exterior but that would be easy to forgive if everything else was OK.
I came for the competitive pricing but right now I absolutely regret it.

Odpowiedź od Drivalia UK - Park Royal
Excellent and swift service from shiv…
Excellent and swift service from shiv and Sam at drivalia

Odpowiedź od Drivalia UK - Park Royal
The extra insurance is expensive but is very good cover
The staff was very friendly and explained everything well. The car was not exactly what I ordered but was a good substitute and 25 plate.
I was able to extend my lease via the app which was easy to do.
Overall experience was very good and would use them again.

Odpowiedź od Drivalia UK - Park Royal
It was an easy to get going after few…
It was an easy to get going after few minutes

Odpowiedź od Drivalia UK - Park Royal
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