Drivalia UK - BRISTOL AIRPORT Recenzje 

216
•
Wynik TrustScore: 3.5 na 5

3,5

Bristol Airport A38 Roundabout, Bristol, BS40 9UU BRISTOL, ENGLAND, GB

•

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

It’s a great car hire place and the pre registration really speeds things up - we upgraded as realised we needed a bit more space and the team were able to offer me a great car at a really good a... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Extremely good customer service. I had an emergency flight to catch which takes off at 6am and have to be at the airport by 2am. I called the branch and they were really helpful to help me drop the ca... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

**AVOID!!!** Added hidden fee after booking for early flight key drop off (£45!!). £1500 deposit held for 28 days AFTER returning car, be careful if using a debit card! On pick up, Baby sick on rear s... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Thank you once again to Drivalia Bristol for providing me with a Clio automatic for the last 47 day's. Always an excellent service together with very pleasant staff to deal with. See you next month... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Wypożyczalnia samochodów

O Drivalia UK - BRISTOL AIRPORT

Napisane przez firmę

Who we are

Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.

What we do

In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.

Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.

Need something a little bigger?

Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.


Dane kontaktowe

  • Bristol Airport A38 Roundabout, Bristol, BS40 9UU, BRISTOL, ENGLAND, Zjednoczone Królestwo

  • 01275 402 150

3,5

Średnia

Wynik TrustScore: 3.5 na 5

216 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 97% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,5

Wszystkie recenzje

(216)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 4992

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Extremely good customer service

Extremely good customer service. I had an emergency flight to catch which takes off at 6am and have to be at the airport by 2am. I called the branch and they were really helpful to help me drop the car back out of hours.

1 października 2026
Opinia niezależna
Logo Drivalia UK - BRISTOL AIRPORT

Odpowiedź od Drivalia UK - BRISTOL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Oceniono na 5 z 5

Professional and fast service

Professional and fast service. Thank you

20 września 2026
Opinia niezależna
Logo Drivalia UK - BRISTOL AIRPORT

Odpowiedź od Drivalia UK - BRISTOL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Oceniono na 5 z 5

Marco at Bristol Airport branch…

Marco at Bristol Airport branch provided excellent assistance when dropping car back off

1 października 2026
Opinia niezależna
Logo Drivalia UK - BRISTOL AIRPORT

Odpowiedź od Drivalia UK - BRISTOL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Oceniono na 4 z 5

Affordable price

Affordable price, short walk from terminal and friendly staff.

23 września 2026
Opinia niezależna
Logo Drivalia UK - BRISTOL AIRPORT

Odpowiedź od Drivalia UK - BRISTOL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Oceniono na 5 z 5

Drivalia car rent made a realy good…

Drivalia car rent made a realy good impression! Professional and very helpful team. I would recommend Drivalia. Thanks to Lida and co workers!
Jan Gerrit

20 września 2026
Opinia niezależna
Logo Drivalia UK - BRISTOL AIRPORT

Odpowiedź od Drivalia UK - BRISTOL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Oceniono na 5 z 5

Decent prices and only 8-10 minutes…

Decent prices and only 8-10 minutes walk from terminal. Read the T&C and you will be fine.

12 września 2026
Opinia niezależna
Logo Drivalia UK - BRISTOL AIRPORT

Odpowiedź od Drivalia UK - BRISTOL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Oceniono na 4 z 5

Does what it says on the tin.

It’s a great car hire place and the pre registration really speeds things up - we upgraded as realised we needed a bit more space and the team were able to offer me a great car at a really good additional rate.

My ONLY small negative is that there is not a guaranteed shuttle service, it’s a super short walk away but when traveling with a baby this is challenging… With that said the guys on the phone made a plan for me!
(Traveling alone to visit elderly family)

Thanks to the Bristol team!

18 września 2026
Opinia niezależna
Logo Drivalia UK - BRISTOL AIRPORT

Odpowiedź od Drivalia UK - BRISTOL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Oceniono na 5 z 5

Nice experience

Nice experience. I will visit again soon

9 września 2026
Opinia niezależna
Logo Drivalia UK - BRISTOL AIRPORT

Odpowiedź od Drivalia UK - BRISTOL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Oceniono na 5 z 5

Thank you once again to Drivalia…

Thank you once again to Drivalia Bristol for providing me with a Clio automatic for the last 47 day's.
Always an excellent service together with very pleasant staff to deal with.
See you next month for another hire.
Jayne

7 września 2026
Opinia niezależna
Logo Drivalia UK - BRISTOL AIRPORT

Odpowiedź od Drivalia UK - BRISTOL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Oceniono na 5 z 5

Really great service for a very…

Really great service for a very affordable price👍🏼

28 sierpnia 2026
Opinia niezależna
Logo Drivalia UK - BRISTOL AIRPORT

Odpowiedź od Drivalia UK - BRISTOL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Oceniono na 1 z 5

Not so low cost and disgusting car

This company advertises the self as low cost, they charges us an additional 100£ to add my husband, then we're unhappy I took out a 3rd party insurance and tried to charge us 12£ a day and then the check in man told me because of that they took a £2000 deposit which would take 21 days to be returned. The car he gave us was dirty and all scratched up. Awful experience

9 sierpnia 2026
Opinia niezależna
Logo Drivalia UK - BRISTOL AIRPORT

Odpowiedź od Drivalia UK - BRISTOL AIRPORT

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

Oceniono na 5 z 5

Great Experience

Bristol branch was easy to access from airport. Staff were extremely efficient and very helpful. Couldn’t fault the car. Great experience.

14 sierpnia 2026
Opinia niezależna
Logo Drivalia UK - BRISTOL AIRPORT

Odpowiedź od Drivalia UK - BRISTOL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Oceniono na 5 z 5

The italian guy is so kind

The italian guy is so kind , 10 stars to Drivalia Bristol!

14 sierpnia 2026
Opinia niezależna
Logo Drivalia UK - BRISTOL AIRPORT

Odpowiedź od Drivalia UK - BRISTOL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Oceniono na 5 z 5

This was our second time using Drivalia…

This was our second time using Drivalia and it was just as good the second time. Great prices and absolutely superior customer service. All the employees were very friendly and helpful.

4 sierpnia 2026
Opinia niezależna
Logo Drivalia UK - BRISTOL AIRPORT

Odpowiedź od Drivalia UK - BRISTOL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Oceniono na 5 z 5

We hired a Toyota Aygo for 7 weeks from…

We hired a Toyota Aygo for 7 weeks from the Bristol airport branch. The service we received was first class and a big thank you to Mila who checked the car back into the depot with a big smile and kind words. We will definitely use Drivalia again.

4 sierpnia 2026
Opinia niezależna
Logo Drivalia UK - BRISTOL AIRPORT

Odpowiedź od Drivalia UK - BRISTOL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Oceniono na 1 z 5

If I could give zero I would

If I could give zero I would. Arrived after a delayed flight and having no luggage I went straight to the on airport agent but they had given the car I had booked and paid for to someone else as I was late! All this despite putting the flight number so they could track it being late. Very upsetting and meant I missed a wedding as I then had to wait for a taxi.

30 lipca 2026
Opinia niezależna
Logo Drivalia UK - BRISTOL AIRPORT

Odpowiedź od Drivalia UK - BRISTOL AIRPORT

Dear Customer,

Thank you for reaching out and sharing your experience. We sincerely apologise that our service did not meet your expectations on this occasion; we truly understand how frustrating travel delays can be.

To ensure we can manage vehicle availability for all our customers, we adhere to the following policy:
Grace Period: We hold bookings for a maximum of 2 hours during branch opening hours. If you are going to be late, we ask that you notify the branch of your estimated arrival time.
Vehicle Hold: We can only hold a specific booked vehicle for a maximum of 1 hour past the booked collection time. After this point, clients may be offered an alternative vehicle category (subject to availability), and charges may apply.
Failure to Collect: Customers who fail to arrive on the day of collection are marked as a ‘No Show’ and charged up to 3 days rental. Please note that prepaid bookings are non-refundable.

If you require any further information regarding your booking or this process, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

With best wishes,
The Drivalia Team

Oceniono na 5 z 5

Excellent staff at the desk

Excellent staff at the desk. Recommend submitting their requested information before picking up. Car service excellent, quick and much cheaper than airport car hire firms. Handing car back was excellent and good service from Carlos.

3 sierpnia 2026
Opinia niezależna
Logo Drivalia UK - BRISTOL AIRPORT

Odpowiedź od Drivalia UK - BRISTOL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Oceniono na 5 z 5

Very good experience

Very good experience, good car, nice and professional people.

1 sierpnia 2026
Opinia niezależna
Logo Drivalia UK - BRISTOL AIRPORT

Odpowiedź od Drivalia UK - BRISTOL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Oceniono na 1 z 5

Avoid at all costs unless you enjoy…

Avoid at all costs unless you enjoy being lied to and treated unfairly.
Amir is a crook.

6 sierpnia 2025
Opinia niezależna
Logo Drivalia UK - BRISTOL AIRPORT

Odpowiedź od Drivalia UK - BRISTOL AIRPORT

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

Oceniono na 4 z 5

Everything was great

Everything was great. Except that the car was 7/8 full of petrol. I had a long journey ahead so it would have been better to have started full . And it is very difficult to judge 7/8 when filling up. But that was only annoying thing. Car was great.

24 lipca 2026
Opinia niezależna
Logo Drivalia UK - BRISTOL AIRPORT

Odpowiedź od Drivalia UK - BRISTOL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej