Drinkstuff Recenzje 25 773

Wynik TrustScore: 4.5 na 5

4,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Ordered glasses and napkins for my village hall. Easy to find what I wanted and order. Delivery was quick. Only criticism is the packing leaves a lot to be desired (maybe somone was having an off day)... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Some issues with delivery and communication initially, and less than amazing customer service. Have been in touch since and rectified. Products and prices are solid so will be returning.

Reakcja na opinię

Oceniono na 5 z 5

Quick and friendly service. I actually made a mistake with my order, I contacted DrinkStuff via email and they responded quickly to inform me they had cancelled it and refunded me, all without que... Zobacz więcej

Oceniono na 5 z 5

First time ordering from this company. Ordered a set of 6 highball glasses. Unfortunately 2 were damaged on arrival. Called Drinkstuff and explained the situation. They sent 2 replacements the very ne... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z artykułami dla gastronomii
  2. Sklep ze sztućcami
  3. Sklep z podarunkami
  4. Sklep z wyrobami szklanymi
  5. Sklep z artykułami dla hoteli
  6. Sklep z przyborami kuchennymi

Napisane przez firmę

We’re Drinkstuff, an online retailer of bar, glassware, tableware and catering equipment here to help both home and business customers. With over 20,000 unique and inspiring products from top brands, you can be sure to find exactly what you need.

Why buy from Drinkstuff?

Napisane przez firmę

Live Stock
If an item is shown "In stock" on our website it is in our warehouse and ready to be picked, packed and dispatched to you.
Free Delivery over £100
Spend over £100 and get Standard UK Delivery for FREE! Get free delivery to Scottish Highlands, Northern Ireland and Off-shore UK when you spend over £100.
Next Day Delivery with 1 Hour Time Slot
Select Next Day Delivery with DPD and receive a 1 hour time slot on the morning of your delivery via email.
Business Discount
If you're a business, please contact our dedicated sales team to discuss your requirements. Our Business Account offers discounts on regular orders and bulk purchases. Contact: sales@drinkstuff.com
Safe & Secure
We accept debit/credit cards over an encrypted connection as well as PayPal for a fast, hassle-free payment.

Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

26 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Amazon delivery cancelled

Amazon delivery cancelled. No email from drinkstuff, no explanation. I've been refunded but if I'd have been relying on this order I'd have been in trouble.
Pretty shit really

18 września 2025
Logo Drinkstuff

Odpowiedź od Drinkstuff

Dear customer,

Thank you for leaving your feedback.

I am firstly sorry to hear about your experience with us, this is not what we wish for our customers to receive.

With this parcel, it appears the courier had returned it to us as the driver noted the delivery was rejected.
A refund has been issued when the parcel was returned, but you should have been offered the option to have the goods resent. I deeply apologise this was not the case.

I will be in touch to discuss this further with you.

I apologise for the inconvenience caused and I will look into this matter.

Best regards,
Amelia
Sales Support Lead

Oceniono na 1 z 5

Sent a product that looks completely…

Sent a product that looks completely different to how it was advertised on the website. For a product that is judged purely on aesthetics this is very unhelpful. Barely a apology and no real options or help other than well this is what you get. Very disappointed.

26 września 2025
Opinia niezależna
Logo Drinkstuff

Odpowiedź od Drinkstuff

Dear Marcus,

Thank you for submitting your review.

We are all very sorry to read your comments and to know you are unhappy with your purchase. I am also sorry to hear that the team were not able to assist you with this.

I unfortunately cannot see any details have been provided for me to investigate this matter further for you.

Please do kindly provide your order number or email me via hello@drinkstuff.com and I will happily take a further look.

I hope to hear from you soon.

Best regards,
Amelia
Sales Support Lead.

Oceniono na 5 z 5

Great service, great products.

The whole process of ordering, to having the goods delivered was seamless. Everything was professional and customer focused. We'd definitely use Drinkstuff again, and we'd recommend them.

9 września 2025
Oceniono na 4 z 5

Poor delivery service

Only part of order delivered by carrier, DPD(next day delivery paid). Waited a day to see if rest arrived, it didn't. Contacted drinkstuff who sent out rest of order with apologies, but who subsequently contacted to say order still would be incomplete with only partial dispatch made. This part order did arrive. Drinkstuff did refund the missed part of the order and carriage. The rest of the order was eventually abandoned on the doorstep by DPD. Clearly most of the issue is the fault of DPD, but drink stuff have chosen to use them and not given an option to use a more reliable carrier when ordering. Amended trust pilot review, following efforts by drinkstuff to resolve issues.

2 września 2025
Opinia niezależna
Logo Drinkstuff

Odpowiedź od Drinkstuff

Dear customer,

Thank you very much for leaving your feedback.

I am firstly sorry to read your comments on the delivery service. Unfortunately, we do have to rely on third-party couriers to deliver our goods, so when a parcel becomes stuck at their depot, there is only so much we can have them do.

However, the Drinkstuff team will always do their very best to help and the outstanding parcel was resent from us on a next day service.

Sadly with your replacement order, we did not have every item in stock at the time. I cannot see that we have refused to reimburse you for the delivery fee?

I will be in touch to discuss this further and hopefully change your opinion.

Kind regards,
Amelia
Sales Support Lead

Oceniono na 5 z 5

Absolutely one of the best bar products suppliers

Absolutely one of the best suppliers
of bar related products in this field, used for personal and professional supply over several years.

Total experience from ordering to delivery is usually flawless and packaging is among the best I have seen. Be aware this is for bar related supplies including cocktail syrups and NOT an alcoholic drinks supplier. Highly recommended.

19 grudnia 2024
Oceniono na 5 z 5

Excellent customer service

Excellent customer service when I received a wrong item. Immediately arranged despatch of correct item and was able to keep the wrong item. Ten out of Ten for customer service

3 września 2025
Opinia niezależna

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