Still waiting on delivery. Usually fast delivery, but lack of communication, and no update from DHL has me given it 2 stars Can't see a reply button so I have updated the review. I asked for c... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Didn’t have item i originally wanted, just after a brief phone call, with their experience and guidance. They gave me an alternative which is now keeping my new puppies warm at night. Very quick de... Zobacz więcej
Great to be able to team-up a Lighthouse heater (bought a while ago) with a Lighthouse thermostatic power socket. The ManCave/Garden Room is now being kept nicely aired through these cold winter mont... Zobacz więcej
I recommend this business for their Customer Service, they've always been good. Unfortunately this time, the item I ordered was out of stock, an alternative was offered, which I agreed to, but anothe... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Dr Green started his green fingers back in 1995 arguably the first person to bring hydroponics to Telford. In 1997 his gardening skills made central news headlines.
Dane kontaktowe
UNIT 15, STAFFORD PARK 12, TELFORD,, TF3 3BJ, SHROPSHIRE, Zjednoczone Królestwo
- 01952 200209
- info@drgreens.co.uk
- www.drgreens.co.uk
4,3
Doskonała
144 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great experience
Great experience, went above and beyond to get it shipped to me. Friendly staff, well packaged
31 maja 2025
Odpowiedź od Dr Greens
Thank you for the wonderful feedback! We're so glad to hear you had a great experience and that our team could go the extra mile for you. We'll be sure to pass your kind words on to the staff — they’ll really appreciate it! 😊📦
Thank You Dr. G!
Good selection of brands at good prices.
Delivery was brilliant, everything taped, wrapped, packed safely and discreetly.
Have been looking for a new shop to supply replenishment for my favourite hobby and I just found it.
1 maja 2025
Odpowiedź od Dr Greens
Thank you so much for your thoughtful review and kind words! We're delighted to hear that you were happy with the selection, pricing, and especially our delivery service — we take great care to ensure every order arrives safely and discreetly.
It’s wonderful to know you've found your go-to shop with us. We truly appreciate your support and look forward to serving you again soon!
Warm regards,
Dr. Greens Team
Odpowiedź od Dr Greens
Thank you for your kind feedback! We’re so glad to hear that you’re very happy with the service. It’s always our goal to provide a smooth and satisfying experience for every customer.
Looking forward to serving you again soon!
fast delivery and well packaged i will…
fast delivery and well packaged i will definetly use again
22 kwietnia 2025
Odpowiedź od Dr Greens
Thank you! We're thrilled you were happy with the fast delivery and packaging. We look forward to serving you again soon!
I recommend this business for their…
I recommend this business for their Customer Service, they've always been good.
Unfortunately this time, the item I ordered was out of stock, an alternative was offered, which I agreed to, but another item was shipped in error. These things happen from time to time. What is important is that I was kept updated and the error was explained honestly and immediately. We tried to work it out but I ran out of time, a refund was given no quibble. Great customer service and I will give them a go again. Based on all my experiences, I recommend this business.
13 kwietnia 2025
Odpowiedź od Dr Greens
Thank you so much for your thoughtful feedback and kind words about our customer service. We're truly sorry for the mix-up with your order and appreciate your patience and understanding throughout the process. Mistakes do occasionally happen, but we're glad we could resolve things quickly and transparently for you. It's great to hear that you're still willing to give us another chance, and we look forward to serving you again. Your continued support means a lot to us!
Excellent service great guys
12 marca 2025
Odpowiedź od Dr Greens
Thank you so much for the kind words! We're thrilled to hear you had a great experience. We appreciate your support!
Odpowiedź od Dr Greens
Thank you so much for the glowing review! We're thrilled to hear you're a pleased customer. Your support means the world to us!
delivered on time
21 lutego 2025
Odpowiedź od Dr Greens
Thank you for your feedback! We're glad to hear that the delivery was on time. If you have any further questions or need assistance, feel free to reach out. We appreciate your support!
Top quality products for such a good…
Top quality products for such a good price, very helpful staff!
15 listopada 2024
Opinia niezależna
Odpowiedź od Dr Greens
Thank you so much for your kind words! We're thrilled to hear that you’re happy with the quality and price of our products, and that our staff could assist you. Your satisfaction means a lot to us. We look forward to serving you again!
Odpowiedź od Dr Greens
Thank you! We appreciate your positive feedback and are glad to hear you had a great experience with us. We look forward to continuing to serve you!
had what I wanted
had what I wanted, came quickly and van man carried it round the back for me
9 lutego 2025
Odpowiedź od Dr Greens
We're so glad to hear that you got exactly what you wanted and that the delivery was quick and smooth! It's great to know the van man went the extra mile for you. Thanks for sharing your experience!
Odpowiedź od Dr Greens
I'm glad to hear I was helpful with your purchase! If you need any more assistance or have further questions, feel free to ask.
Arrived well packed and item was…
Arrived well packed and item was upgraded thanks guys
16 stycznia 2025
Odpowiedź od Dr Greens
Great to hear it arrived safely and that you got an upgrade! I'm pleased everything worked out. If you need anything else, don't hesitate to reach out. Cheers!
Products came quickly and were left…
Products came quickly and were left where I instructed.
17 grudnia 2024
Odpowiedź od Dr Greens
Fantastic to hear the products arrived quickly and were left exactly where you asked! If you need anything else, just let me know.
Absolutely awesome
Absolutely awesome, delivered early, Will definitely be purchasing again 🙌 excellent customer service too…
Thanks for the pulleys I forgot to order them
21 grudnia 2024
Opinia niezależna
Odpowiedź od Dr Greens
Thank you so much for your kind review! We're glad to hear you found our prices good and that we could resolve the issue with your order so quickly. Your 5-star feedback means a lot to us, and we look forward to serving you again soon!
5-star value
Excellent products delivered on time. Amazing value. Buy with confidence.
28 listopada 2024
Odpowiedź od Dr Greens
I'm so pleased to hear you're happy with the products and the delivery! It's great to know you found such good value. Thanks for the recommendation – buying with confidence is always a win!
Products I bought was good prices
Products I bought was good prices, had a slight problem with my order. And it was sorted within the day. 5star service will be definitely be using them again
29 listopada 2024
Odpowiedź od Dr Greens
Thank you for your feedback! We're glad you found our prices great and that we could resolve the issue with your order quickly. Your 5-star rating means a lot to us, and we look forward to serving you again soon!"
Quick delivery and very well packaged .
23 listopada 2024
Odpowiedź od Dr Greens
Thank you for your kind words! We're thrilled to hear you were pleased with the quick delivery and careful packaging. We look forward to serving you again!
Although there was an issue with the…
Although there was an issue with the order it was resolved promptly and efficiently.
Excellent customer service, shout out to Josh.
9 listopada 2024
Odpowiedź od Dr Greens
Thank you for sharing your experience! We're sorry there was an issue with your order but delighted to hear it was resolved promptly and efficiently. We'll be sure to pass your shout-out to Josh—he’ll be thrilled! Excellent customer service is what we strive for, and we appreciate your support!
Quick and quality
5 listopada 2024
Odpowiedź od Dr Greens
Thank you for your feedback! We're so glad you were happy with the speed and quality of our service. Looking forward to serving you again!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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