Gordon in wolverhampton branch, was attentive, friendly, knowledgeable and patient. He went above and beyond for us and took notice of health conditions ie back/spinal issues without being pushy. We w... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Excellent customer service throughout, shop staff were knowledgeable friendly and helped massively with our purchase of our outstanding new mattress. Delivery staff were equally as impressive (Steve a... Zobacz więcej
My son finds the mattress comfortable and delivery good but the green bag that was meant to arrive to recycle my old mattress came after the new one. Luckily the driver took it away anyway but I’m not... Zobacz więcej
Great experience at Dreams Wednesfield! The staff were friendly, knowledgeable, and really took the time to help me find the right bed and mattress without any pressure. The store was clean and well l... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Napisane przez firmę
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Dane kontaktowe
Bentley Bridge Retail Park, WV11 1BP, Wolverhampton, Zjednoczone Królestwo
- 01902810406
4,9
Doskonała
224 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Everything was great from start to…
Everything was great from start to finish,from buying new bed to delivery men,highly recommended.
22 maja 2026
Great experience with Dreams
Knowledgeable sales assistant in store. Customer service team helped me change delivery date with ease. Delivery made on day agreed and driver kept me informed in terms of delays. Great overall service.
15 kwietnia 2026
Excellent customer service throughout
Excellent customer service throughout, shop staff were knowledgeable friendly and helped massively with our purchase of our outstanding new mattress. Delivery staff were equally as impressive (Steve and his partner?) and were clean tidy workers and in and out in no time. All in all an excellent experience.
25 kwietnia 2026
Very good customer service
Our visit to Dreams was productive and painless. We were paid attention to, all in a friendly & welcoming manner. We ordered the items we wanted in a pretty short timeframe and things were never "oversold" in any way.
7 kwietnia 2026
Opinia niezależna
What a DREAM!
The whole process from deciding on a bed to it being installed in a bedroom went like a "Dream"
11 kwietnia 2026
A great night's sleep.
From the customer service in the shop to the delivery and now the sound nights sleep we are both experiencing.
The mattress was an expensive item to purchase but it is proving to have been the right choice.
10 kwietnia 2026
The person who looked after me was…
The person who looked after me was great name Gordon so helpful and understanding I am a pensioner and that means a lot to us pensioners thank you very much had my bed nearly 2 weeks and I am glad I had it
7 kwietnia 2026
Dreams, bed and mattress
Great experience at Dreams Wednesfield! The staff were friendly, knowledgeable, and really took the time to help me find the right bed and mattress without any pressure. The store was clean and well laid out, and the whole process felt easy and relaxed. Excellent customer service – highly recommend!
2 kwietnia 2026
Excellent
I received fantastic service from Dreams Wolverhampton . Greeted on entering the store and expertly advised all the way. This is Customer Service at its best , no pressure, made me feel valued as a customer. Would highly recommend 🤩
2 kwietnia 2026
Opinia niezależna
Gordon in wolverhampton branch
Gordon in wolverhampton branch, was attentive, friendly, knowledgeable and patient. He went above and beyond for us and took notice of health conditions ie back/spinal issues without being pushy. We was offered a hot drink whilst in store and going through purchase details which we both thought was a nice touch, he gave us a good price with extras. Overall experience is the best we've ever had when purchasing goods.
12 marca 2026
Opinia niezależna
Excellent customer service from…
Excellent customer service from selecting the mattress, making the purchase and delivery.
The two gentleman who delivered our bed and took our old mattress away were great, very friendly and professional service.
Thanks Dreams.
27 lutego 2026
Dreams at Bentley Bridge
Went into Dreams Bentley Bridge and Gordon came over to help. His expertise with the sleep match and the different types of mattress was extremely helpful. He gave us pillows to use on the beds and explained the benefits of each different type of mattresses. His friendly and professional help made our choice easy. Went to purchase mattress at his desk were he bought us a drink (no Baileys available)were he went through all the offers and delivery dates. Ellie at the next desk joined the conversation very friendly and informative. It was a very happy shopping experience and we came away with the mattress we wanted being delivered in a weeks time.
9 marca 2026
Opinia niezależna
Brilliant customer service from Dreams.
Exceptional customer service especially from the delivery team and a quality product.
21 lutego 2026
Excellent delivery service & removal of…
Excellent delivery service & removal of old mattress.
New one is amazing. I am sleeping better & backache eased.
16 lutego 2026
Friendly and professional service
Friendly and professional service. Good product range.
4 lutego 2026
Wonderful service
Wonderful service, no pushing but good advice when requested.
The bed was delivered at the promised time on the promised day and it is very comfortable.
We can genuinely recommend Dreams.
27 stycznia 2026
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.