We are absolutely delighted with our new bed and new mattress and enjoying comfortable nights sleep. We cannot recommend Dreams enough for the service we were given.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The delivery arrived within the designated time slot. Both dreams staff were polite and helpful. My bed frame was assembled and all the packaging was discarded afterwards. The team explained how eve... Zobacz więcej
I tried out so many different mattresses at Dreams I was measured up for the correct type for me, the staff were very thorough I wish I had gone months ago, my new mattress and pillows are fantastic.... Zobacz więcej
Highly recommended. Customer service at Wakefield store was excellent from start to finish. Regular Text message updates on status of delivery. Delivered on time without issue. Delivery men gav... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Napisane przez firmę
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Dane kontaktowe
Unit 4a Westgate Retail Park, WF2 9SD, Wakefield, Zjednoczone Królestwo
- 01924964344
4,9
Doskonała
230 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Polite professional service
Polite professional service, the delivery guys were great and extremely helpful.
23 listopada 2025
Amazing service
Amazing service from Jason throughout the whole process. Great advice given and clearly explained details about all the different mattresses and guided through the analysis machine. Delivery service was also outstanding. Thank you so much!
21 listopada 2025
Every thing went to plan and the bed…
Every thing went to plan and the bed was in place in no time. Pleased with the customer service.
16 listopada 2025
I've dealt with Dreams Beds on two
I've dealt with Dreams Beds on two
Occasions now. 2023 and 2025.
And find them very helpful.
There staff are polite are point you in the right direction as to what bed bests suits you - the customer.
Take a look at the stock they have
In showrooms. And you'll be impressed. I was.
11 sierpnia 2025
Very friendly and professional service
Very friendly and professional service. The mattress I was recommended and purchased is perfect
3 października 2025
My experience in the store was very…
My experience in the store was very good , Jason was helpful and knowledgeable . Delivery was on time and the delivery team were also very helpful, friendly and polite .
4 października 2025
Very happy customers!
We went into the Wakefield store with the intention of purchasing a mattress we’d seen online. Naturally we tried out some others and the sales consultant (I’m so sorry I don’t remember her name) got wind that my partner and I wanted different things, him memory foam and myself, pocket springs. The sales consultant offered for us both meet half way and showed us a pocket spring mattress with a built in memory foam topper. I didn’t even know they existed. Perfect! Albeit it was £150 more than we had set out to spend, but it is a very nice mattress. She made us a nice coffee while we completed the sale which was informative and straightforward. Delivery was done 10 days later with no issues. Thank you dreams!
3 października 2025
Great Product, Service and Price
Very helpful in the store where I purchased my bed. My bed is deliciously comfortable and very practical for storage, love it. Very reasonably priced.
12 września 2025
Headboard
I bought a headboard it is perfect the staff in dreams Wakefield were very helpfull explained things very well didn't feel under any pressure from anyone I was asking about mattresses as well they were really good at explaining about the different ones which was very helpful for when we decide to buy them
13 września 2025
Really comfortable mattress
Really comfortable mattress. Best night sleep in a long time. The delivery men were very helpful.
5 września 2025
Great service at a great price no…
Great service at a great price no pressure to buy but we did (2)beds thanks Amy and the tea/coffee was great
5 września 2025
The delivery of our beds were excellent…
The delivery of our beds were excellent the delivery men was very helpful and polite could not have had a better experience look forward to doing business with you again
29 sierpnia 2025
Excellent service at Dreams
Excellent service at Dreams, the lady was able to show a number of beds that suited what I was looking for. The range of beds was great as was the range of prices. Delivery was great too. Would highly recommend.
12 sierpnia 2025
Delivery on time
Delivery on time, advance warning given.Delivery men very courteous and helpful, positioned new mattress on base and removed old one.
2 sierpnia 2025
Helpful and courteous staff from the…
Helpful and courteous staff from the showroom to the delivery team.
2 sierpnia 2025
Beautiful quality beds
Beautiful quality beds. And the mattresses are so comfortable. I haven’t slept so well in a long time! The show room staff were very attentive and very informative about the products and the delivery men were very helpful. First class service.
1 sierpnia 2025
Delivered on time driver kept in touch ,
15 lipca 2025
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.