What a friendly, professional and knowledgeable team @Dreams Truro. We ended up purchasing 4 beds rather than 1, as the prices were very good and they deserved the business.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The sales man in the shop was helpful and well informed helping us choose the right mattress. The delivery men were excellent again with a good knowledge of the product and advice about after car... Zobacz więcej
Staff were very helpful and knowledgeable. Sleepstation was great and I felt the product I ordered was perfect for us. Had an issue with the finance application though as one requirement is that one... Zobacz więcej
Went to the shop the people were very helpful showed me all the options and I bought a great mattress they offered the takeaway option for my old mattress which I took up When the guys delivered my... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Napisane przez firmę
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Dane kontaktowe
Unit B1 Newquay Road Retail Park, TR1 1XN, Truro, Zjednoczone Królestwo
- 01872491501
4,8
Doskonała
248 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
What a friendly and professional team
What a friendly, professional and knowledgeable team @Dreams Truro.
We ended up purchasing 4 beds rather than 1, as the prices were very good and they deserved the business.
27 czerwca 2026
Opinia niezależna
The sales man in the shop was helpful…
The sales man in the shop was helpful and well informed helping us choose the right mattress.
The delivery men were excellent again with a good knowledge of the product and advice about after care
7 czerwca 2026
Helpful …
Went to the shop the people were very helpful showed me all the options and I bought a great mattress they offered the takeaway option for my old mattress which I took up
When the guys delivered my new mattress the were very courteous and explained everything
29 listopada 2025
An excellent customer service experience
The in store customer service was excellent and I was not pressured or rushed in any way and any questions I had were answered well.
The delivery was also excellent. The delivery team polite, professional and were mindful of my property when taking my mattress upstairs.
All in all a very satisfactory experience.
20 sierpnia 2025
Friendly sales staff who went out of…
Friendly sales staff who went out of his way to find something suitable. Got a great deal on an ex display and some freebies! Perfect delivery and assembly team spot on. All fantastic.
31 maja 2026
Very helpful staff made to feel…
Very helpful staff made to feel confident in what I purchased.
29 maja 2026
The guy is the shop was very helpful…
The guy is the shop was very helpful and knew his stuff guiding us through different types of beds and mattresses explaining in great detail about the products on sale and on offer and he didn’t rush us even making us some coffee overall we were very impressed.
15 maja 2026
Excellent products and service
Great service from friendly staff and a good selection of mattresses and beds at all price points and firmness levels.
18 maja 2026
Opinia niezależna
Very happy with everything.
17 maja 2026
The headboard arrived on time with a…
The headboard arrived on time with a friendly delivery team . The headboard fitted well as what we expected
8 maja 2026
Received excellent service at Truro…
Received excellent service at Truro sales and the delivery great everyone was polite and helpful
21 kwietnia 2026
Had lots of updates about the delivery…
Had lots of updates about the delivery when speaking to the shop assistants
12 kwietnia 2026
Excellent service.
The member of staff who served me was friendly, knowledgeable and helpful
26 marca 2026
Opinia niezależna
Very helpful staff in the store and…
Very helpful staff in the store and good selection of mattresses.
14 marca 2026
Delivery staff were great
Delivery staff were great, both very helpful. Bed is fine and is in situ.
27 lutego 2026
Mattress
It was a good experience buying a new mattress from Dreams. The electronic device narrowed down our choices and gave us good examples to choose from.
The salesperson was very helpful too and gave us good advice.
When the mattress arrived I would advise customers to arrange help with moving the new mattress upstairs as it wasn’t an easy task as the delivery men just take it to your hall.
It was extremely heavy and awkward negotiating the stairs even with 2 people. I recommend paying for the additional help .
We have slept well on our new mattress and feels luxurious and comfortable. We are happy with our purchase.
27 lutego 2026
Consistently good service
Consistently good service. Shop employees are helpful and knowledgeable. Delivery was on time, great communication and efficient. I xannot fault
23 lutego 2026
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.