I went to Dreams just to test out some mattresses, but thanks to the excellent customer care and a really good discount, I ended up buying my mattress and pillows. The staff member went through everyt... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Elizabeth at the Staples corner branch is an absolute asset to your company. From the moment she greeted us, to the moment we left she was a delight. Elizabeth took her time with us, took us through t... Zobacz więcej
Although I have not made the purchase yet.....We met Amira at the Staples Corner branch and she was very helpful and knowledgeable and will be going back when the time is right!
This mattress is simply sublime. It’s like I’m floating on a cloud it’s so comfortable. I have a serious hip condition and every night has been painful sleeping before we bought this mattress. Now, at... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Napisane przez firmę

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Dane kontaktowe
Staple Corner Retail Park, NW2 6LW, Staples Corner, Zjednoczone Królestwo
- 02045402369
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Helpful and efficient staff.
Delivery was fast and assembly was done within 15 minutes. The drivers were very polite and friendly. Also very professional.
The sales staff at the store, were knowledgeable, kind, helpful and patient.
I am very happy with my purchase and friends and family love it too.
Thank you, Dreams! I will be recommending you and will definitely shop with you, again.
Knowledgeable staff
Knowledgeable, friendly staff and products at competitive prices-great.
We were taken care of by Abdul at the…
We were taken care of by Abdul at the staple corner branch and we could not have asked for better service. The time and effort Abdul took to ensure we picked the perfect mattress for us was amazing.
The sales helped us to make the correct…
The sales helped us to make the correct choice
Excellent service
People in store are good, they treat you well
They know there business and you have much more choices
Great service and timely delivery
Great service and timely delivery, with easy installation instructions
Staples Corner Dreams
Both Akhil and Abdul at Staples Corner branch were brilliant. Really helpful!
Really good customer service with great…
Really good customer service with great hospitality
I’m so happy with my purchase.
I’m so happy with my purchase.
Also the delivery and fitting was so professional
Easy to shop, polite staff and phone calls to notify when they would be delivering the day before plus delivered within the time slot also with notification.
Polite staff in shop and the delivery men were the same
and from arrival to putting bed base together, were in and out within 15 minutes!
Store salesperson
Store salesperson was great. Eve pleasant, was patient, spent time with me and answered all my questions amicably and professionally. As such I was able to make a purchase of bed during my visit.
Excellent product
Wonderful customer support
We had the delight of being served by your wonderful colleague Eve, who went above and beyond to make sure we knew what we were doing and that we were making the best decisions for our sleeping styles and bedroom layouts. We were greeted at the door and then got to try out the Sleep Machine which was a fun experience for my daughter and myself and incredibly eye opening (I always thought I preferred very firm mattresses but turns out medium is better for my shoulder and lower back pain). She then offered us coffees and drinks as we went through some options and helped us narrow down our long list by showing us colour options, letting us try the beds and suggesting changes, and even printing out the specs so we could view them alongside our floor plans. She was patient and funny and went the extra mile at every point, finding me a charger when my phone died. We feel confident in our decisions and are so excited for our new beds to arrive! Thank you Eve!
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
Extremely disappointed
Unfortunately the mattress is not the same as the one we tried at the Store. I am disabled and explained that i have a problem sleeping because of the back pain. The Mattress is to hard “like a piece of Wood” . I call the Store many time and no help to exchange as promised the 100 days exchange policy. Call the Head Office and again No One pick up and waited for over an Hour. Tried all option still cannot get thru. In the meantime cannot sleep and had to sleep on the sofa.

Odpowiedź od Dreams - Staples Corner
Brilliant customer service and delivery guys!
Really good customer service and the delivery guys carried the mattress up 8 flights of stairs
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







