We were treated with professionalism and courtesy by Paul who clearly knew his subject inside out and was able to provide advice and choice to help us decide on the right mattress for us. He was also... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Paul at Coypool store was brilliant. Amazing Knowledge of the products and answering any questions we had. Would have given 5 stars but when we purchased our bed we did not have any option for a deliv... Zobacz więcej
Bought a new mattress from dreams after trying all the stores that are in the same vicinity. We went back to dreams and bought the one we liked from dreams. Callum spent alot of time talking us throug... Zobacz więcej
Greeted with the offer of tea or coffee,l by one of her colleagues, very welcome after battling the traffic, Jane, with whom I had spoken the previous day, showed me the bed bases I'd identified as p... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Napisane przez firmę
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Dane kontaktowe
Unit 2 Coypool Retail Park, PL7 4FB, Plymouth, Zjednoczone Królestwo
- 01752874174
4,9
Doskonała
365 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Dreams mattress
Mattress really comfortable, very reasonable price, helpful friendly staff
8 listopada 2024
Comfortable new beds
Friendly, knowledgeable and un-pressurised sale. Delivered on time and installed by the delivery team.
10 listopada 2024
I had a very pleasant experience…
I had a very pleasant experience choosing a new mattress at Dreams, Plympton Plymouth. Paula helped me to choose the correct level of support and was extremely knowledgeable and helpful. The delivery guys, kept me well informed on timings and were very polite and slick. So far I have had very comfortable nights' sleep and I am pleased with this product.
27 października 2024
We came on to buy 2 mattress and was…
We came on to buy 2 mattress and was served by Paula, who went though our different needs, was very helpful and friendly, we left to look at different options and did not feel pressure to buy straight away, when we came back just as good as before would recommend for both customers service and quality of bed and delivery. Would definitely go back again.
21 września 2024
Customer service A+++
Customer service great, and the delivery drivers were great too - on time and as described, all at reasonable cost!
4 października 2024
Delivered on time and the delivery…
Delivered on time and the delivery people were very pleasant and helpful.
Both beds were set up and both are comfortable and look great.
11 października 2024
Excellent service in store
Excellent service in store. Took time to go through options. Several time, and helped to entertain two you children while we tried and decided. Paul (I think) from Plymouth store was great.
Quick delivery, excellent bed
6 października 2024
Perfect easy to assemble amazingly…
Perfect easy to assemble amazingly comfortable just all round 👌 many thanks
6 października 2024
Assistant was great very helpful to… I think his name was Paul
Assistant was great very helpful to guide us to the right choice for us .
5 października 2024
Really lovely staff
Really lovely staff, very helpful overall and I love my purchase!
5 października 2024
Paula in Plymouth
Paula in Plymouth is a credit to the company. Extremely friendly and helpful and took time to understand our needs and recommend products based on this. Thank you Paula!
30 września 2024
Opinia niezależna
Great service
Great service, served by Paula in the store who was knowledgeable on the products and patient and friendly with my indecisive daughter!
Items delivered promptly as expected.
Highly recommended. Thanks
28 września 2024
Customer service was excellent
Customer service was excellent
The knowledge and support of the team members was fantastic. Loving our new bed!
8 września 2024
It was very easy to order online.
It was very easy to order online.
Delivery was on schedule, and the 2 guys were great. Put the bed where I asked, and explained the brochure. Would definitely use Dreams again.
6 września 2024
A wonderful retail experience
A very friendly service with no pressure but great support and advice. I cant recommend Dreams highly enough!
26 sierpnia 2024
Opinia niezależna
Service from start to finish
From entering the store we were warmly greeted listening to our requirements, given advise on what alternatives were available, and delivery was on time and it was obvious that care was taken in the instalation.
25 sierpnia 2024
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.