We had such a lovely guy called Cameron help us during our visit. He was really helpful without being imposing, helped us with the sleep match and even gave us a drink while we wandered around, as we... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We had a look around at all the different types of beds saw the one we really liked ,meet a very nice lady who helped us with our choice she was very patient
Brilliant service from Sam & Dave,they were very polite and assembled our bed very efficiently. They protected our carpet by wearing shoe covers. The guys arrived on time and when leaving they tid... Zobacz więcej
What a wonderful company to do business with. A wonderful women called Ema in the Nottingham store helped us pick a great mattress. No pressure just sheer professionalism. Delivered promptly. There wa... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Napisane przez firmę
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Dane kontaktowe
Unit 10 Castle Meadow Retail Park, NG7 1GX, Nottingham, Zjednoczone Królestwo
- 01156784044
4,9
Doskonała
293 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Arrived in the time slot stated
Arrived in the time slot stated. Helpful and pleasant men who delivered the bed.
9 października 2024
Thank you Cameron !
Thank you Cameron ! A great first experience at dreams . We were greeted warmly with the offer of a drink and then whisked off to the sleep match bed and pillows . Found our perfect mattress in minutes with a bit of fun along the way , hopefully back soon to order the rest of the family’s new mattresses
29 września 2024
A Dream to shop at Dreams…
From the moment we entered the Dreams store at Nottingham Castle Marina we were greeted and treated to a very thorough and interesting buying experience for a mattress. We were looked after by a gentleman called 'Denier' who was a delight to deal with and so knowledgeable and very tentative. Thank you Dreams.
18 sierpnia 2024
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Therapur Mattress Very expensive mattress which is…
Decided to invest in what was advertised as a quality mattress with a cooling system
Very expensive mattress which is supposed to keep you cool. We found it was ineffective in keeping us cool. Mattress easily goes out of shape
For the cost very disappointing.
8 października 2024
Opinia niezależna
Odpowiedź od Dreams - Nottingham Castle Marina
Good morning,
Thank you for taking the time to leave us your review.
I am sorry to hear that your not finding the mattress to offer the cool feeling and that the mattress is loosing its shape.
In order to look into both matters for you, I have requested your order details via Trustpilot and I hope to receive this information soon.
Many thanks,
Kishan
Really comfy mattress with great…
Really comfy mattress with great customer service. Especially delivery.
29 września 2024
wrong address!!!
Item, with no details on the packaging, delivered to the wrong address. I had to ring the delivery driver to get him to bring it to our address. No information on the packaging saying that it was for us. Not impressed. The driver rang me, said he had been knocking on the door for 5 minutes, with no answer. Said he would leave the headboard by the wheelie bin. Wrong house, that is why no one answered!!! - following contact with the store today, Tuesday 1st October, this has now been sorted out and I am happy with the solution offered.
29 września 2024
Odpowiedź od Dreams - Nottingham Castle Marina
Good afternoon Sam,
Thank you so much for taking the time to leave us your feedback.
I am very sorry to hear of the service issues you encountered during your delivery.
I did try to call you so we could discuss this in more detail but as I was unable to reach you, I have sent you an email and I do hope to hear from you soon.
Many thanks,
Kishan
Excellent service from sale room staff…
Excellent service from sale room staff and delivery company
27 września 2024
They were very friendly and answer all…
They were very friendly and answer all me questions. They even gave a demonstration of how the bed worked with the remote control. I was very happy with the service.
28 sierpnia 2024
Excellent professional service!
Right from the moment I walked into the Dreams shop I was helped but not hassled! Great delivery guys too!
I would highly recommend Dreams!!
6 września 2024
Highly recommend Dreams
Staff in showroom were knowledgeable about mattresses. Ordering was swift. The only issue was the store prices did not match online prices. But the manager sorted this out with staff. Delivery was efficient and staff were polite. Taken to my room of choice and instructions given about airing the mattress. I always buy from Dreams and would recommend.
1 września 2024
Very good service from the shop and…
Very good service from the shop and when it was delivered as well
17 sierpnia 2024
Very compitant staff in store.Delivery…
Very compitant staff in store.Delivery and payment options explained at every stage.Hassle free purchase.
10 sierpnia 2024
I am absolutely satisfied with the…
I am absolutely satisfied with the quality of work of Dreams. Good job by consultants. Fast delivery. Delivery at the specified time. The quality of the products is very good.
23 lipca 2024
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.