From the time I walked into Dreams in Luton until I received my bed every thing from help to choose a bed to sleeping on the first night was seamless. They informed me at every stage via text, and... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Excellent service from start to finish. Sufiya was incredible and really helped me decide which bed to go for. The customer service was outstanding, and I received a very warm welcome as soon as I ar... Zobacz więcej
Amazing!! Who knew a machine could work out the best mattress for you. Amazing customer service and patience with me trying lots of mattresses until I found the perfect one for me with a 100 day excha... Zobacz więcej
We were very impressed with the way we were greeted by Naveed on entering the Luton branch of Dreams - firstly by him offering us a drink. He then proceeded to help us by recommending a suitable mattr... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Napisane przez firmę
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Dane kontaktowe
Unit 3 Hatters Way Retail Park, LU4 8FD, Luton, Zjednoczone Królestwo
- 01582317734
4,8
Doskonała
342 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great staff
I was helped by callum who went through everything with me, made me feel very welcome and comfortable great service
26 września 2025
The staff all operate as an efficient
The staff all operate as an efficient, friendly, approachable team
19 września 2025
Opinia niezależna
All in all a great purchase experience
21 września 2025
All the staff were very friendly which…
All the staff were very friendly which gave the store a good feel. Store kept clean & tidy & products displayed well.
16 września 2025
Opinia niezależna
Amazing Experience from Start to Finish
Amazing Experience from Start to Finish
From the very first phone call to the in-store service, order change, delivery, and bed assembly; every step of the process was seamless and professional. The team at Dreams was friendly, helpful, and efficient throughout. I couldn’t be happier with the experience. One very happy and satisfied customer!
19 września 2025
Nav in Luton was very helpful and…
Nav in Luton was very helpful and courteous.
29 sierpnia 2025
Opinia niezależna
Exceptional service at Luton store
Visiting the store in Luton provided a truly wonderful experience overall. The service received was exceptional and greatly appreciated. Nav, who attended to our every need, displayed a remarkable depth of knowledge. He went above and beyond to make sure we get the best possible mattress for the best possible price. His assistance and a very generous offer played a significant role in making the entire experience so positive and memorable.
28 sierpnia 2025
Opinia niezależna
Good service and product
Customer service in-store and bed delivery was good with no issues. Happy with the quality of the product, the only slight negative was I felt the choice of headboards was a little bit limited.
29 sierpnia 2025
Purchase of Divan, headboard and mattress
Very good CS in store and the delivery team were very professional, clean & tidy as they put the divan together. They made sure I was happy before they left.
18 sierpnia 2025
It is very soft and comfortable to sleep as we expect. They have delivered and fixed it on time.
From the beginning to the end it was a great experience to me. The staff was very helpful in choosing the best product. They explained everything to us in great detail. The mattresses that we selected were very soft and comfortable to sleep on. Big thanks to Dreams.
14 sierpnia 2025
Good service and a comfortable mattress
The sales assistant was helpful and I was able to purchase a mattress I needed.
Delivery was booked and delivered without any issues in the time period given
11 sierpnia 2025
Great service from start till finish
Great service from start till finish. Nav served us, very professional. Knew his stuff when helping us find a super king mattress. We're offered a tea or coffee.
21 lipca 2025
Delivery service is top notch
Delivery service is top notch
Mattresses are top notch
Can’t complain
7 sierpnia 2025
Opinia niezależna
Great Service and Confortability
I like how comfortable the bed is, as well as how, the delivery service was great.
2 sierpnia 2025
Speedy assembly and good advise for the…
Speedy assembly and good advise for the maintenance of mattresses
3 sierpnia 2025
Very nice professional staff very…
Very nice professional staff very helpful without being a nuisance very pleased with mattress.
Thank You.
26 lipca 2025
Great service
Great service , no pressure selling , very knowledgable , very happy with our purchase
19 lipca 2025
Great product... money well spent
The salesman was informed about products, delivery as promised on time.
The fitters where courteous and knew they're job.
I look forward to getting into bed as it's comfy and guaranteed great night's sleep.
13 lipca 2025
Doświadczenie Trustpilot
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.