Dreams - Liverpool Edge Lane Recenzje 

288
Wynik TrustScore: 4.5 na 5

4,7

Liverpool Shopping Park, L13 4DL Liverpool, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The sales person who helped me was Alfie. He was so helpful but was not one those assistants who was constantly hovering around you but you would only have to ask him a question about a bed and he wou... Zobacz więcej

Oceniono na 5 z 5

Went to Liverpool branch staff was amazing especially the lad that served us nothing was to much trouble for him he really did earn his wages that day with me lol I have a lot of back problems so fi... Zobacz więcej

Oceniono na 5 z 5

We were greeted and welcomed by Jen and her colleague as soon as we walked into the store. They saw that my mum had mobility issues and said they’d allow us the time to check out the reclining bed... Zobacz więcej

Oceniono na 5 z 5

Great service from the dream team in liverpool edge lane.!! . Great choices to choose from and great offers .Jennie was fantastic and helpful, defo recommend 👍👍👍


Informacje dotyczące firmy

  1. Sklep z łóżkami
  2. Sklep z pościelami
  3. Sklep z meblami do sypialni
  4. Sklep z materacami

Napisane przez firmę

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Napisane przez firmę

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Dane kontaktowe

  • Liverpool Shopping Park, L13 4DL, Liverpool, Zjednoczone Królestwo

  • 01514338915

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

288 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(288)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 14 895

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Dreams - great shop to deal with, helpful sales staff and delivery drivers.

I’ve recently dealt with the Edge Lane Liverpool store and have nothing but praise for them. It’s a lovely, clean and well stocked shop, plenty of choice and helpful staff for guidance. I had very good advice and help from Kelly and later from manager Debbie who couldn’t have been more helpful. Yesterday was the day of delivery of a double divan base and single mattress. The delivery was well within their timescale, and delivery men were extremely pleasant and helpful.
All in all a very pleasant experience dealing with Dreams Edge Lane, I would recommend them and wouldn’t hesitate to go there again.

4 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

5 Star Quality Service and Care…

I had a great experience purchasing a bed frame and mattrass from Dreams. I was given a warm welcome by Linda. She has a lovely manner. I felt listened to and not rushed. I was given time to look round the showroom. Linda was extremely knowledgeable. It was nice to be offered a cup of tea. I was able to contemplate with Linda which bed frame and mattress would suit me best.
I visited Dreams at Speke Retail Park a week before. It was not a welcoming experience. They need to look at their meet and greet manner.
Connor and Alan who came to assemble my bed, were excellent. They were friendly and informative. Great representatives of Dreams.
Thank you to all The Dreams Team

13 czerwca 2025
Oceniono na 5 z 5

Perfect experience

The colleagues were very friendly, caring and very dedicated in identifying the needs and recommending the right product.

30 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

First experience in Dreams

I visited Dreams in May 2025 and bought bed and mattress in the store, I couldn’t be happier with my experience. From the moment I walked in, the staff was incredibly welcoming and knowledgeable.

Dreams provided outstanding service, and I highly recommend them to anyone looking for a new bed.

Huge thanks to Jennifer for guiding me make a choice and I am very enjoyable—I’ll definitely be back in the future!

2 maja 2025
Oceniono na 4 z 5

Very good 👍

Good customer service 👍

13 czerwca 2025
Logo Dreams - Liverpool Edge Lane

Odpowiedź od Dreams - Liverpool Edge Lane

Mr Mooney,

Thank you for reaching out to us.
Following our phone conversation I have emailed you my details.
Feel free to contact me if you need any further assistance.

Many thanks
Hassan

Oceniono na 5 z 5

Sweet Dreams experience

The reason that I gave my answer was because the Dreams colleague, Alfie, introduced himself, and greeted me in a friendly manner, stating that he was ready to help when I required it. When I accepted, I was asked about my personal sleeping preferences, and offered to try 'Sleepmatch', which I did.

After this, it was explained to me, in a clear way that I could understand, the benefits of each bed (and pillows), which I was asked to try for comfort. I was offered a hot drink while I was considering my options.

I was advised on the costs of each bed, and accessories; discounts and extra offers that were available.

When I had chosen my bed and accessories, with a welcome discount, I was advised on the purchasing procedure, and the options for returns or cancellations; being given a Dreams 'Thank you' explanatory booklet.

I was offered a convenient date and time slot for delivery, the procedure of which was explained to me, and how I would be contacted prior to delivery.

I cannot think of a way that my Dreams experience could have gone better.

24 maja 2025
Opinia niezależna
Oceniono na 5 z 5

Go to the store

The staff are very polite helpful and also friendly they take there time with you and there’s plenty of beds & mattress to choose from I like the shop because you can try before you buy if you need a new mattress I always think you should try so you get the right mattress for you

9 maja 2025
Oceniono na 5 z 5

Brilliant and quick customer service.

Brilliant and quick customer service.

Wanted to give a shout out to Kelly for sorting me and my partners new mattress out! She knew exactly what we needed and we were in and out in less than half an hour. Couldn't have asked for a better experience.

26 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

Creams edge lane liverpool

From the shop experience and staff helping us out to find the right bed to purchasing it. Agreeing delivery date and delivery updates.the bed arrived when they said it would assembled by the drivers and all packaging taken away no mess left in the bedroom and showing the bed operations

13 marca 2025
Oceniono na 5 z 5

The bed and mattress is great

The bed and mattress is great. People who delivered it and set it up were polite and friendly. They were on time and removed the old bed and mattress and set up the new one all in 20 mins

12 kwietnia 2025

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej