What first caught my attention was the discounts, the product quality, and the service provided by the staff member who assisted me—his name was Jaz. He went out of his way to help me find exactly wha... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The sales lady was attentive and keen that we found the mattress we found most comfortable. There was no Pressure to buy, just a friendly relaxed atmosphere and we were offered a nice hot drink. Pay... Zobacz więcej
Helpful staff amrit put my mum on the mattress tests selector and while we made a decision we were given a coffee.thenwe were shown a selection of beds within our budget,we picked the best for my mu... Zobacz więcej
We went to the fosse park branch first for a roll up mattress but there wasn't a king sized available. The lady there was very welcoming and very kindly offered us a place to feed my 7 week old baby a... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Napisane przez firmę

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Dane kontaktowe
Unit 7B St Georges Retail Park, LE1 1 SG, Leicester, Zjednoczone Królestwo
- 01162164941
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Purchased a Silentnight bed and two…
Purchased a Silentnight bed and two Silentnight mattresses. Had done previous research on the quality of the mattresses myself . Nihali at the Leicester store was very informative both on the telephone prior to going into the store and provided excellent attention whilst purchasing.
The Dreams delivery team Abe and Liam who were from Wolverhampton were superb; curtious and efficient. No qualms in recommending the store.
Thank you .
Fantastic shop & Amazing Staff
Fantastic shop !
Steve was amazing !
He went out of his way to help me.
From walking into the shop and walking out, everything was so simple and no issues.
No matter how many times I went to and from the mattresses, Steve always had a beautiful smile and a cheerful manner.
Would recommend these guys 100% !
Thank you Steve xx
My husband and I sleep well since the…
My husband and I sleep well since the arrival of our new bed. No more aches and pain when getting out of bed. It's been an amazing having a comfortable bed.
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
Will I buy from here again? No!
i ordered several items at the beginning of December last year which (despite the store signs advertising) were not available for delivery until well after Christmas. I was told if the items were subsequently in the sale I could claim a refund of the price difference. Sadly it took ages to get said refund but I then realised there had possibly been a further offer on another item I bought which hadn't been mentioned. I tried to question this but was told I asked after my items were all delivered, so they wouldn't cosndier it further. I feel mislead by the delivery promises in store, customer service was reluctant and not empowered to deal with my requests and then refused to confirm if I was due a further refund on goods bought at the same time. Will I buy from then again? Never. An expensive shop but I thought the price would be matched by a quality product and service. Not in my experience.

Odpowiedź od Dreams - Leicester St George
They are polite and very helpful as…
They are polite and very helpful as soon as you arrive
Dreams at St George’s Leicester was…
Anil at St George’s Leicester was knowledgeable, friendly and patient.
Ian offered help as soon as I walked…
Ian offered help as soon as I walked in, but wasn’t pushy. He asked what I was looking for and suggested I browse. He also offered me a hot drink while I looked. One thing that impressed me was that he didn’t try to upsell. He was friendly, extremely helpful and I came away very happy with my purchase.
I would definitely return!
Dreams in Leicester city centre…
Ian at Dreams in Leicester city centre was great. Customer service was excellent. We love our new bed and bed frame.
Good experience and price
Good value oak bed frame delivered on…
Good value oak bed frame delivered on time.
Great customer service and product!
Really good customer service at the Leicester Dreams store. Good information and advice given in a non-pushy manner. Very comfortable mattress delivered as expected. The mattress has had a 'new-product'smell, which is wearing off as described in the product information supplied. I would certainly recommend.
Great service
Stanley very helpful with delivery and address changes
excellent helpful staff in your…
excellent helpful staff in your Leicester branch
Excellent service
Excellent service, helped us get exactly what we needed
Quality beds and mattress's with staff…
Quality beds and mattress's with staff service to match.
What a pleasant difference!
From the moment we walked in until our purchase was complete, it was a complete pleasure. No pressure, and no question that couldn’t be answered. We were offered a hot drink, and tried the sleepmatch to choose the right mattress that suited us. What a difference. We’re generally asleep a 3rd of our lives so we decided to get a quality mattress and bed from Dreams. It helps that they have a 40 day guarantee too where if you’re not satisfied then you can change so what’s not to like.
Top class service
Anil at Dreams, St Georges was fantastic and made myself and my family welcome in-store.
Everything was explained to me and his product knowledge was second to none.
We normally buy everything (and i mean everything!) online but when it comes to picking the perfect bed, we had to check it in person and Dreams has the largest variety on the high street.
You pay a little more, maybe but you get exactly what you want, when you want it with top class service.
Thanks again Anil! 👍🏻
Great customer service and deal
Great service
Great service both in-store and by the delivery guys. Hugely recommended
Helpful not pushy sales staff
Helpful not pushy sales staff.
Friendly
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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