I was greeted by Emma at your Gillingham branch. She was extremely informative and nothing was too much trouble for her. Emma explained everything and took me through my options once the technology b... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Emma at Gillingham was excellent she showed us all the mattresses that were appropriate for our needs, after having tested us on the measuring bed in the store, she gave us pillows that we could test... Zobacz więcej
Had a very good experience at Dreams Gillingham business park. Our mattress is being delivered within two weeks. Staff were very helpful especially Howard. He was a very kind gentleman. He suggested... Zobacz więcej
Buy without feeling pressured. Only went to look came away having bought two mattresses. It was a good experience having gone into store found the mattress we wanted to try after it was also matched... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Napisane przez firmę
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Dane kontaktowe
Gillingham Retail park, ME8 0PU, Gillingham, Zjednoczone Królestwo
- 01634 239062
4,8
Doskonała
244 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great communication- delivery on time…
Great communication- delivery on time and polite drivers- product great
31 maja 2025
Really exceptional experience from date…
Really exceptional experience from date of purchase to delivery. Bed is as advertised. Cosy, soft and sweet dreams.
23 maja 2025
The staff are very friendly and helpful…
The staff are very friendly and helpful a delight to do business with. The delivery team was pleasant and helpful
18 maja 2025
Bed frameVery quick and efficient making the bed…
Very quick and efficient making the bed frame
20 kwietnia 2025
Great bed and great service.
Great service in store. Simple to order. Delivery was amazing, so glad the bed was set up on delivery. Bed is amazing.
3 kwietnia 2025
Very friendly and helpful staff
12 kwietnia 2025
Assistant Very helpful and solicitous
Assistant Very helpful and solicitous, Came over to help straight away but was not pushy .
Accepted our financial limits and was still interested in helping us
Found exactly what we needed and very quick delivery
4 kwietnia 2025
Opinia niezależna
Very well received at your Gillingham…
Very well received at your Gillingham store, given time to look at the beds and mattresses, friendly sales person, who went through the process of finding the best mattress for me, delivery personnel were very friendly and helpful, installed my new bed where needed and took my old bed away, well happy and having a good night's sleep.
18 marca 2025
Excellent customer service in store and on delivery
The sales assistant Ian in the Gillingham store was brilliant. He helped us when we needed to change the delivery date and address on one of our beds. Also got us some discount on both beds!
The delivery guys for both beds were very efficient, professional and helpful.
12 marca 2025
Howard was very helpful with our…
Howard was very helpful with our purchase and knowledgeable in terms of product and size. Beds were delivered and assembled within the arranged time slot. Excellent customer service from the team. Highly recommend their services
13 marca 2025
Very comfy!
8 marca 2025
Fantastic mattress
Fantastic mattress, extremely comfortable. The delivery men were really friendly and respected my property. I am extremely happy with my purchase.
7 lutego 2025
Emma was great and made it very easy…
Emma was great and made it very easy for us to choose
Delivery was perfect
5 lutego 2025
The sleepmatch machine was a great way…
The sleepmatch machine was a great way to start my search for a mattress as it analysed what mattress would suit my body best. Howard provided excellent customer service with his friendly manner and great knowledge. I would highly recommend Dreams.
1 lutego 2025
Opinia niezależna
Emma from Gillingham branch
We dealt with Emma at Gillingham dreams and she was a dream. Emma approached us and offered assistance. We spent a total of 4 hours with Emma and tried the sleep match mattress, had all the different mattresses explained to us and even given the option of different pillows to test whilst testing the mattresses. Emma also showed us around all the available bed frames and helped us make a decision with met all of our needs and wants. We were very indecisive and Emma remained patient and didn’t make me feel like I was being a pain. All of this whilst having a laugh and being offered multiple drinks.
At payment Emma also helped us to pick the best pillows and duvets for us and spoke us through all the add ons such as the guarantee options and recycling service.
Emma was very outgoing and patient. We wouldn’t have been able to make a decision right for us without Emma’s assistance and may not have even purchased due to lack of knowledge regarding mattresses correct for us and the different kind of pillows available.
Emma is an asset!
19 stycznia 2025
Opinia niezależna
A good night's sleep.
My new bed is all I hoped for and a bit more. It's supportive, comfortable and just the right size, small double.
23 stycznia 2025
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.