We visited the Exeter store yesterday, we were served by Aaron who couldn’t have been more helpful. We explained our needs in buying a new mattress, we only tried two mattress. We were then left by ou... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I was very happy with the service in the store which was polite but never pushy. I used the computerised bed to assess the type of mattress I needed, and I was guided to the most suitable within my... Zobacz więcej
Looking for a new bed dreams let you look around without following you and butting in. When we were ready there was no big sale,they asked the right questions and let us decide without giving over... Zobacz więcej
Went to Exeter store to see selection of beds I'd earmarked. Ended up buying a different, more expensive one. The Jenkins ottoman super king. It's fabulous. Appears so well made, really comfortable... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Napisane przez firmę

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Dane kontaktowe
Unit 4 Alphington Retail Park, EX2 8NH, Exeter, Zjednoczone Królestwo
- 01392 424796
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
We visited the Exeter store yesterday
We visited the Exeter store yesterday, we were served by Aaron who couldn’t have been more helpful. We explained our needs in buying a new mattress, we only tried two mattress. We were then left by ourselves to decide which suited us which then resulted in a purchase. Aaron was very knowledgeable about all the choices in store, we will certainly recommend Dreams.
I was very happy with the service
I was very happy with the service in the store which was polite but never pushy.
I used the computerised bed to assess the type of mattress I needed, and I was guided to the most suitable within my price range and allowed time to make a decision.
Everything was explained and after an efficient delivery I have found the bed to be very comfortable with immediate improvement in my back and neck pain.
Mattress replacement
Informed well about product, arrived on time and it was well explained by delivery men
Good quality superb delivery
Happy with quality of the bed, amazing delivery! So professional and careful packaging
Excellent, friendly service
Aaron went above and beyond to check whether we were supported on the mattresses we tried, and gave us relevant, meaningful advice. His product knowledge was excellent and he really took the time to help us.
Personal service
Personal service. Jackie (I think that was her name) was excellent
Listening to our needs and giving helpful information.
Delivery men were on time, helpful and cheerful. Nothing too much trouble.
Great customer service
Great customer service. I was impressed with the advice given to help me find the right mattress for me. No hard sell, just helpful guidance. Delivery service was great. Highly recommend.
Dreams Delivery Sevice is very accurate…
Dreams Delivery Sevice is very accurate on their delivery on Point, Staff Behavior in store 5 star as well as the delivery staff very accommodating and respectful 💥
We have a very good sleep with our New mattress by Dreams ( Evsham )
Dreams were great, thank you!
We received a great experience from
the Exeter store and the mattress we choose is excellent.
Thank you guys!
An outstanding store with delightful staff.
From the cheerful "Hello" we received as we walked in through the door, to driving away at the end of our visit, we were treated with courtesy and, most important of all, well informed advice on the best options among dozens of mattresses. For this, our thanks go to Jacqui (sorry, not sure of the spelling), who was a terrific guide and one-person support system. All in all, an outstanding store with delightful staff.
Was made at ease as soon as we entered…
Was made at ease as soon as we entered the store.
Looking for a new bed Dreams is the place.
Looking for a new bed dreams let you look around without following you and butting in. When we were ready there was no big sale,they asked the right questions and let us decide without giving over the top information.
Delivery was on time and the delivery guys were informative and helpful.
Refund for not taking the old mattress received quickly.
Professional and friendly
After 12 years, I needed a new bed, the people at this store were very accommodating very patient friendly they showed me through all the options and we had a talk to get the best deal both for my wallet and my bed
Very helpful,knowledgeable staff,no…
Very helpful,knowledgeable staff,no pressure to purchase expensive things
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
The salesman was helpful
The salesman was helpful, but the product is not good
after spending over 2,000 on a Tempur mattress,
So we don't get pressure points.
We have the same again.
We are so disappointed.
We should have ordered it directly from Tempur,
In which case we could get a refund,
with night mare beds, they will exchange it for as before a used mattress.
we have spoken to them with no joy.
As of 24.02.2026
We have now responded to Faye

Odpowiedź od Dreams - Exeter
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







