Jasmine in the Bridgend store helped us find our perfect mattress today and was so kind and helpful, we really appreciated her advice and knowledge about the product and managed to find one that was s... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Staff were very helpful. We got shown various different mattresses - different ones covering on how you slept (usual position), whether you wanted hard or soft etc.. When we picked the one we wanted,... Zobacz więcej
Call to the dreams show in waterton retail park brigdend. We were welcome by Daz the salesperson who asked us what we were looking for, we said a mattress we then try the testing bed they give 2 pillo... Zobacz więcej
Sean at the Bridgend store was outstanding. My husband has several health issues and by using the sleepmatch system he was able to help and guide us to the mattress we needed. We were offered a frie... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Napisane przez firmę
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Dane kontaktowe
Waterton Retail Park, CF31 3TN, Bridgend, Zjednoczone Królestwo
- 01656536846
4,8
Doskonała
399 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Sion the lovely salesman
Sion who help me choose my mattress was so helpful, friendly, polite and knowledgeable he is a credit to Dreams.
10 kwietnia 2026
Very helpful customer service.
3 kwietnia 2026
Fantastic staff and service
Jasmine was very helpful and seemed knowledgeable in the products available. She took us round the shop and based on a few simple questions quickly narrowed down to 4 products for me to test. She was able to get me the perfect mattress on an amazing deal. Given she was relatively new to the role, had she not mentioned it I would never have known. And I am extremely happy with my purchase. Everything from in shop to at home delivery went smoothly.
12 kwietnia 2026
Bed was exactly what I wanted
Bed was exactly what I wanted. Delivery was prompt and as I’d paid for assembly it was efficiently put together. Very pleased with the bed and the service. Diolch Dreams!
11 kwietnia 2026
Very happy with the bed and mattresses…
Very happy with the bed and mattresses we purchased. But I was very disappointed about the pillows and quilts we received.
We were told that we would have with our order 2 sets of pillows and 2 quilts , we were shown the quilts we were to have , they were lovely quality, we were to be sent ours by delivery, well what a disappointment, the pillows were so thin, the quilts are awful, cheap and nasty. The bed and 2 mattresses were not cheap , it is not fair to then give poor quality items , when we were told we would receive same as the items were in the shop.
7 kwietnia 2026
The staff were friendly
The staff were friendly, informative and helpful, they advised me the best matress was suitable for me after a session on the matress assessor, all in all a comfortable experience, and the installation was quick and painless as they took away. all the packaging with them.
1 kwietnia 2026
Staff were helpful
Staff were helpful. I was able to alter my order easily, when I changed my mind about something. Mattress very comfortable
29 marca 2026
The whole shopping experience was a…
The whole shopping experience was a pleasure with friendly, knowledgeable staff available to guide and assist with the purchase.
4 marca 2026
Opinia niezależna
Excellent!!
27 lutego 2026
Help when choosing a bed and the way…
Help when choosing a bed and the way they delivered and put together
27 lutego 2026
Brilliant experience from start to…
Brilliant experience from start to finish live the new bed , no hard sales pitch and very helpful.
1 listopada 2025
New mattress
Call to the dreams show in waterton retail park brigdend. We were welcome by Daz the salesperson who asked us what we were looking for, we said a mattress we then try the testing bed they give 2 pillows to try the bed to fine out what suits your pattern. We then tested a few beds around the show room, what suits are needs.
21 lutego 2026
Excellent service from the Dreams staff…
Excellent service from the Dreams staff could not fault the experience I received. Salesperson who excelled was Jasmine.
19 lutego 2026
Opinia niezależna
Friendly professional and interested in…
Friendly professional and interested in what I was looking for
13 lutego 2026
Great staff, good service and delivery.
Very welcoming staff, with no hard sell, but we were shown all the options. Once purchased we had to delay delivery twice, none of which was a problem and when it was delivered the bed was constructed and all packaging taken away. Great service.
24 października 2025
Really easy to order
Really easy to order, helped in the shop to show me exactly what I asked for, great delivery service also.
9 stycznia 2026
Very professional put bed together left…
Very professional put bed together left no mess and respected our property very polite at all times
24 stycznia 2026
Dreams Bridgend
From the moment we entered Dreams, we felt welcomed and listened to. Nickeda went above and beyond to help find the perfect bed for us due to my disabilities. Very happy with our purchase.
22 stycznia 2026
Opinia niezależna
Doświadczenie Trustpilot
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