Friendly and knowledgeable staff. We were given time to look at beds/mattresses without any heavy sales. Staff were there if yiu needed them. Even got offered tea/coffee on our vist. An overall positi... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
All good from buying to delivery . Great shop staff and delivery guys so helpful. Really recommend the mattress test . It was spot on . We bought mattress it recommended f. Omg its brilliant . We g... Zobacz więcej
Delivery was on time. The two fitters were very efficient and careful when removing old bed and fitting new king size ottoman. They double checked positioning and ran through operation of bed, matt... Zobacz więcej
No issues from start to finish. Great service and staff within the store. Delivery guys were great and great communication.
Informacje dotyczące firmy
Napisane przez firmę
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Napisane przez firmę
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Dane kontaktowe
Unit 10 Abbotsinch Retail Park, PA43 4EP, Abbotsinch, Zjednoczone Królestwo
- 01505 468000
4,9
Doskonała
354 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The service I got in the store was…
The service I got in the store was first class Gerry who helped me with choosing the mattress he was a n absolute gentleman thank you,and the 2 delivery men were wonderful so thank you for everything.
1 lutego 2026
Good price and friendly team
Friendly sales team and reasonable prices for a great quality bed. Watch out for add-on charges to deliver to the room of choice plus insurance etc but all optional.
27 grudnia 2025
Best for beds.
We got our lovely Sleepeeze mattress from the store at Abbotsinch Paisley. The store is clean, bright and there's so much choice The staff are welcoming, professional and friendly without being pushy or over bearing. Highly recommend if you're looking for a mattress and are concerned about comfort.
29 grudnia 2025
Opinia niezależna
Wonderful team (Paisley store)
Wonderful team (Paisley store), wonderful customer service. Will only buy from Dreams. Well done
19 stycznia 2026
Good value, reliable delivery
We bought a single mattress for spare room to match one we already have. Delivery was easy to arrange and communication re exact timing was very good. Can't comment on the actual mattress as it hasn't been used yet but as its the same as the one we already have it should be good.
16 stycznia 2026
Great service from initially walking…
Great service from initially walking into the store to getting our bed delivered would highly recommend
4 stycznia 2026
Absolutely fantastic service
Absolutely fantastic service from order to delivery! Sales staff were amazing and the delivery guys were so so SO professional and went above and beyond! Couldn’t recommend them enough
3 stycznia 2026
Very helpful sales staff
Very helpful sales staff. The sleep match machine proved to be very useful in helping to find our new mattress.
31 grudnia 2025
Opinia niezależna
Excellent customer service…
The direction from the salesperson Margaret was excellent, made us feel valued customers and with her product knowledge make the an informed decision on the mattress type selected.
31 grudnia 2025
Opinia niezależna
Highly recommended
I had visited the store previously and was assisted by Gerry, he was very friendly and knowledgeable and not too pushy, had advised at that point I was just looking and he helped and advised where needed. On purchase I was served by Mark, he greeted us on entry and listened to what I was looking for I advised what I had looked at the last time. He advised me to use the sleep match machine and gave me a pillow that would suit my shoulder width and sleep position. He walked round the shop advising and showing me options, encouraged me to try out different beds and mattresses and explained all the functions and benefits. He helped me find my new bed with ease and confirmed all my order before submitting and discussed different payment options. Fantastic service would highly recommend, was even offered a hot drink. A+ customer service
26 grudnia 2025
Opinia niezależna
Excellent customer service
Served by lovely lady in Abbotsinch Store called Margaret. Very knowledgeable and extremely helpful.
20 grudnia 2025
Opinia niezależna
New double bed
The salesman in the store (Gerry) was very knowledgeable and gave great advise to help us choose our new bed, the delivery guys were very good as well, they kept in touch as requested and arrived on time.
12 grudnia 2025
Had a Dream experience from Dreams…
Amazing experience from start to finish, used sleep match and got extremely detailed and professional help from Gerry at the store. Very patient and very informative. Sales process was amazingly fast and mattress was delivered within 5 days from an also amazing delivery team.
20 grudnia 2025
This mattress is so much warmer
This mattress is so much warmer, with having a woollen topping, it’s so cosy. Great wish I’d changed it years ago. A great buy.
18 grudnia 2025
Great team at Dreams, Abbotsinch!
Great experience with Dreams at Abbotsinch! Extremely helpful and friendly staff who were very knowledgeable about their products! Very easy process from picking the right beds and mattresses to meet our needs to organising delivery and removal of old beds! Paula was excellent through the whole process and very patiently answered all our questions! Thank you for making the whole experience so easy!
12 grudnia 2025
Mark was helpful and knowledgeable and…
Mark was helpful and knowledgeable and took care to ensure that I got what I wanted easily
6 grudnia 2025
Friendly staff and very happy with our purchase.
Everyone we talked to in store was friendly and helpful. We tried the sleep tester machine and eventually decided to buy one of the mattresses it matched to us - our only problem is now we sleep so well we miss our alarms for work.
6 grudnia 2025
Great service in store and all delivery…
Great service in store and all delivery went smoothly and to plan. Guys were great assembling the bed. Can’t fault anything 👍
21 listopada 2025
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