One of the best companies I have ever dealt with. Placed order a Saturday, cancelled Sunday. Monday email received to say money refunded to my PayPal. Reordered filament lamps which were £7 cheaper ea... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Bought some downlights - which failed to turn up. Complained. Apparently courier tried to deliver - no they didnt - we have cameras. So weeks later still no show - numerous emails - oh sorry - we will... Zobacz więcej
Ordered 19x LED GU10 3000k Warm Bulbs after calling for a bit of advice. Bulbs arrived promptly. Unfortunately 10x of the Bulbs were the wrong colour temperature (wrong box picked off shelf), I instal... Zobacz więcej
Reakcja na opinię
This company made a mistake with my order however it’s the professional way they quickly dealt with it & sorted it out that’s the reason I’ve given a full 5 star review for them Great strip light... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Downlights.co.uk is a bite sized lighting website devoted to the sale of premium downlights. As an experienced seller of downlights, we’re fully aware that choosing the best downlights for the job can be an overwhelming task as there are so many options to choose from. Options ranging from cheap imported downlights to high-quality, branded ones. This website has been designed with the customer in mind. We’ve purposely narrowed down the downlights and lamps we feature so you can be sure on the quality, no matter which option you choose.
Dane kontaktowe
Unit 3c Buckley Road Ind Est, Buckley Road, OL12 9EF, Rochdale
- 01706 521188
- sales@downlights.co.uk
- www.downlights.co.uk
3,7
Średnia
2 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
cant understand all these good reviews
ordered downlighters from this company on august bank holiday monday. wanted next day delivery so payed extra but being a bank holiday expected it to arrive wednesday, no such luck, i had to email them on the thursday to remind them of the order.with one or two excuses it was sent to me on friday, useless as i my electrician needed them on thursday ,i have to get him back now to finish job costing me extra time and money.and for this trouble i have not received an apology or a refund on the extra i paid for next day delivery.will never use again
1 września 2017
Opinia niezależna
Odpowiedź od Downlights.co.uk
After investigating this review, the item that was ordered wasn't in stock at the time of ordering. We have live stock on the website which would have displayed a message saying 'Available to Back Order, Delivery Usually 2-3 Days'. We tried to call the customer and left a message but didn't get a response.
Steps have now been made to also email customers to inform them of any issues with deliveries.
The correct products were supplied and …
The correct products were supplied and delivered on time.
2 sierpnia 2017
Opinia niezależna
Be aware if you need Express Delivery.
I ordered some Philips Pentura lights from Downlights.co.uk which cost about £67 and then paid an extra £21 for Priority Saturday delivery. Downlights.co.uk didn't think they were a priority even though I'd paid extra, they sent them on standard delivery. Which was pretty useless to me as my builders were scheduled to fit these the next day and finish the kitchen off.
When I phoned, they were great on the phone and they did refund me the full amount and pull the parcel back before it was delivered. However it didn't resolve the fact that after all the research I had done to find the right product, I had to spend most of a Saturday rushing around trying to find an alternative that my builder could fit.
If you're ordering an express delivery from these guys, make sure you phone them up to double check that they will actually send it out as an express delivery. I'm guessing its not hard to understand a simple packing and dispatch instruction, but you never know with some people....
28 lipca 2017
Opinia niezależna
Odpowiedź od Downlights.co.uk
We've now made further measures to correct this process to ensure that future express shipments are delivered on time. We would like to apologise again for this and I can appreciate this would have been annoying for you.
Excellent supplier
Excellent supplier - prompt service and good quality products
28 lipca 2017
Opinia niezależna
First class service and advice
First class service and advice. Purchased several down lighters for use with the GU10 Hue bulbs. Great product and service and super fast customer support and order tracking.
Recommended company and product lines.
Many thanks.
26 lipca 2017
Opinia niezależna
Up with Downlights UK
Great product coupled with a great service. It's exactly what you need if running a business.
26 lipca 2017
Opinia niezależna
Good service, good product
Quick, reliable service and good, well priced products
26 lipca 2017
Opinia niezależna
Really helpful team
Really helpful team! Great prices and my order arrived the next day!
26 lipca 2017
Opinia niezależna
Good price + excellent service
25 lipca 2017
Opinia niezależna
Very good service and fast delivery
Very good service and fast delivery
Thank you
24 lipca 2017
Opinia niezależna
Good quick delivery well pack
24 lipca 2017
Opinia niezależna
Downlight converters have done a …
Downlight converters have done a brilliant job without replastering.They look good,postage was super fast.I only got the converter ring not the lights,as I already had them.Colour was slightly different white but I could have painted them,looks fine.
24 lipca 2017
Opinia niezależna
DOWNLIGHTS FROM DOWNLIGHTS
EXCELLENT PRODUCT EXCELLENT SERVICE SUPER FAST DELIVERY
24 lipca 2017
Opinia niezależna
Very quick delivery
Very quick delivery. All packed well would use them again. All so look great now they are installed
24 lipca 2017
Opinia niezależna
Very pleased with the lights.
Very pleased with the lights.
Customer service to the highest standard.
Highly recommended
23 lipca 2017
Opinia niezależna
Reliable company
Always a very helpful company who carry a large stock and gets it out to you fast.
21 lipca 2017
Opinia niezależna
Great service quick delivery
20 lipca 2017
Opinia niezależna
Parcel arrived next day
Parcel arrived next day, all lights well packaged. Can't fault the service whatsoever and will definitely use again
20 lipca 2017
Opinia niezależna
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