Dorset Plumbing Recenzje 

122
Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The customer service was great, I needed a service for my rental property and Doreset Plumbing were quick to arrange this and liase with timings and certificate. They did exactly what they said and w... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

After visiting me to provide a bathroom fitting quote I never heard from them again despite several emails and voice messages. Didn’t even have the courtesy to advise they weren’t interested. I’ve now... Zobacz więcej

Oceniono na 5 z 5

Recently had Dorset Plumbing go to 1 of my properties to do a Landlord Gas Safety. My tenant asked for a PM visit and I got a couple of text messages, 1 on the day and 1 when the engineer was on his w... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Very professional from start to finish. The 1st time putting the heating on in our customer reception and the boiler decided not to work. Called these guys off a recommendation as I was let down but 2... Zobacz więcej

Informacje dotyczące firmy

  1. Inżynier gazownictwa
  2. Hydraulik

Napisane przez firmę

Call 01202 668822 for plumbers in Bournemouth, Poole, Christchurch and Dorset. Boilers, bathrooms, drains, leaks, gas safety checks and emergencies.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

122 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,6

Wszystkie recenzje

(122)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 17

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Oceniono na 5 z 5

We were having problems with our boiler…

We were having problems with our boiler so we contacted Dorset plumbing. We were booked in very quickly and Jake, our engineer, visited and was very helpful and knowledgeable about what was wrong. He solved our issues with ease and we are very grateful. Thank you Jake.

29 maja 2025
Opinia niezależna
Logo Dorset Plumbing

Odpowiedź od Dorset Plumbing

Thank you so much for your kind words! We're really pleased to hear that Jake was able to quickly identify and resolve the issues with your boiler. We'll be sure to pass on your thanks to him — he’ll be glad to know his work made a difference. If you ever need anything in the future, don't hesitate to get in touch!

Best regards,
The Dorset Plumbing Team

Oceniono na 5 z 5

Excellent from beginning to end for…

Excellent from beginning to end for my new boiler. When the boiler was fitted the engineer left my kitchen spotlessly clean. He was polite and fully respected my home. I will ensure to arrange with them a service for my boiler yearly as i know they are a company that can be trusted

30 lipca 2024
Opinia niezależna
Logo Dorset Plumbing

Odpowiedź od Dorset Plumbing

Thank you so much for your kind words! We're thrilled to hear that you're happy with your new boiler and the service provided. Our engineers always aim to treat every home with the utmost respect, and it's great to know this was reflected in your experience. We truly appreciate your trust in us and look forward to taking care of your annual boiler service. If you ever need anything else, we’re just a call away!

Oceniono na 5 z 5

Service Boiler - Engineer explained with detail of what…

Engineer explained with detail of what he was doing and why. Very polite and is able to sort out any query you may have.
Excellent service, I would certainly recommend them.

2 czerwca 2025
Opinia niezależna
Logo Dorset Plumbing

Odpowiedź od Dorset Plumbing

Thank you for your kind words! We're glad to hear our engineer took the time to explain everything clearly and provided polite, excellent service. Your recommendation means a lot to us — we’re always here to help with any queries you may have! 😊🔧

Oceniono na 5 z 5

I was recommended Dorset plumbing from…

I was recommended Dorset plumbing from one of my friends to service our boiler and I’m very impressed, they attended quickly the engineer was very informative and filled me with a lot of confidence knowing my boiler is in good working order.

21 maja 2025
Opinia niezależna
Logo Dorset Plumbing

Odpowiedź od Dorset Plumbing

Thank you for sharing your experience! We're delighted to hear that our team attended promptly and that the engineer gave you confidence in your boiler’s condition. We really appreciate your trust and the recommendation from your friend. We're always here to help! 😊🔧

Oceniono na 5 z 5

We have Dorset plumbing out to fit a few radiators

We have had Dorset plumbing out to fit a couple of radiators for ourselves and me and mrs couldn’t be happier, from max in the office to the engineer Jake. Would recommend to anyone after a reliable plumbing and heating company.

26 maja 2025
Opinia niezależna
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Odpowiedź od Dorset Plumbing

Thank you so much for your kind words! We're thrilled to hear that Max and Jake provided you with reliable service. It means a lot to us that you’d recommend Dorset Plumbing to others. We’re always here whenever you need us! 😊🔧

Oceniono na 5 z 5

Customer service has been excellent…

Customer service has been excellent through out! I had to speak to Angel (via phone) on a couple occasions and very polite and gets things done!

Very efficient and stick to their word! I could not recommend this company enough and will be going here for all my future Plumbing needs 😁 You will not be disappointed using this company for their services!

22 maja 2025
Opinia niezależna
Logo Dorset Plumbing

Odpowiedź od Dorset Plumbing

Thank you so much for your fantastic feedback! We're so pleased to hear Angel provided polite and efficient service over the phone. It means a lot that you trust us for all your future plumbing needs. We’re here whenever you need us and look forward to helping again! 😁🔧

Oceniono na 5 z 5

Thank you for your services again

Thank you for your services again. The Engineer, Jake, arrived as promised and very quickly set about doing the repair I needed. He was friendly and knew exactly what he was doing, carried out the job efficiently and confidently. When he'd finished there as not a speck of dust to be seen. Thank you once again Jake, it was a pleasure to meet you. I have no hesitation in recommending Dorset Plumbing to anyone.

28 maja 2025
Opinia niezależna
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Odpowiedź od Dorset Plumbing

You're very welcome, and thank you so much for your kind words! We're delighted to hear that Jake provided such excellent service — we'll be sure to pass your feedback on to him. It's always our goal to deliver professional, efficient, and tidy work, and we're so glad we met your expectations. Thank you again for your recommendation — it truly means a lot!

Oceniono na 5 z 5

Excellent service good value.

I've been using Dorset Plumbing for years. Always excellent service and good value for money and always very polite. I would thoroughly recommend.

2 maja 2025
Opinia niezależna
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Odpowiedź od Dorset Plumbing

Thank you so much for your kind words and continued support over the years! We're thrilled to hear you've consistently been happy with our service and value. It means a lot to us that you would recommend Dorset Plumbing — we truly appreciate it!

Oceniono na 5 z 5

Excellent service

Excellent service,
I’ve called but the line was busy
2 min after I received a call from the office with an excellent telephone etiquette. The gentleman on the other side identified himself and the company, had all the details ready before I had to say anything and the appointment was booked in time. No fuss no hassle. In a very timely manner and with such positive attitude.
Outstanding service!!!
Thank you to whoever supported with this call!

6 maja 2025
Opinia niezależna
Logo Dorset Plumbing

Odpowiedź od Dorset Plumbing

Thank you so much for your kind words and wonderful feedback! We're thrilled to hear that your experience was smooth, timely, and positive. We take great pride in our team's professionalism and efficiency, and it's incredibly rewarding to know that it made a difference for you.

We'll be sure to pass your appreciation along to the team member who assisted you—this will mean a lot to them.

Thank you again for taking the time to share your experience!

Oceniono na 5 z 5

Great service!

We had some problems with our boiler and Dorsey Plumbing made sure that a new boiler was installed within 48 hours and that problems that occurred after the installation were dealt with immediately. A lovely guy called Jake did the job and couldn't be more polite, helpful and was definitely going the extra mile making sure that all worked in the end!

5 lutego 2025
Opinia niezależna
Logo Dorset Plumbing

Odpowiedź od Dorset Plumbing

Thank you for your wonderful feedback! We’re so glad Jake could get your new boiler installed quickly and provide such helpful, polite service. Going the extra mile is what we strive for, and we’re happy to hear it made a difference. We truly appreciate your kind words and are here whenever you need us! 😊🔥

Oceniono na 5 z 5

Repaired an (un-repairable?) boiler

Repaired a boiler that another company had declared un-repairable due to parts availability.
Three visits with various parts needed and all three engineers were polite, tidy and efficient.

3 lutego 2025
Opinia niezależna
Logo Dorset Plumbing

Odpowiedź od Dorset Plumbing

Thank you for sharing your experience! We’re proud to have been able to repair your boiler when others couldn’t. It’s great to hear our engineers were polite, tidy, and efficient throughout the process. We appreciate your trust and look forward to helping you in the future! 😊🔧

Oceniono na 5 z 5

Amazing service

Their whatsapp service is super fast and effective. I managed to book an engineer for the next day visit without any hassle. Engineer serviced the boiler and found the fault, quote sent also fast. In my opinion, They are a great contractor to get service from. I can highly recommend them.

13 stycznia 2025
Opinia niezależna
Logo Dorset Plumbing

Odpowiedź od Dorset Plumbing

Thank you for your fantastic feedback! We're delighted to hear our WhatsApp service made booking easy and that our engineer quickly identified the issue and provided a prompt quote. Your recommendation means a lot to us — we're always here to help! 😊🔧

Oceniono na 5 z 5

Best service

I have had 3 engineers out over the last 3 months for boiler servicing and repairs. All have been incredibly professional, helpful and have done a great job!
Today - Arron was amazing today and went above and beyond to do little things to provide a great customer experience - THANK YOU Dorset plumbing

10 stycznia 2025
Opinia niezależna
Logo Dorset Plumbing

Odpowiedź od Dorset Plumbing

Thank you so much for your wonderful feedback! We're thrilled to hear that Arron and the rest of our engineers have provided professional and helpful service. Going above and beyond is what we aim for, and your kind words mean a lot to us. Thanks for choosing Dorset Plumbing! 😊🔧

Oceniono na 5 z 5

Very friendly and professional Company

Very friendly and professional Company. Jake, heating engineer was very helpful.
Max, on the phone, gave good advice, helping me to choose the correct boiler for me.
Altogether a very positive experience, I was dreading it!

26 listopada 2024
Opinia niezależna
Logo Dorset Plumbing

Odpowiedź od Dorset Plumbing

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with us. Jake and Max will be delighted to know they made a difference in helping you through the process. It's great to hear we could turn something you were dreading into a smooth and helpful experience. If you ever need anything in the future, don’t hesitate to reach out. Thanks again for choosing us! 😊

Oceniono na 5 z 5

We have relied on Dorset Plumbing for a…

We have relied on Dorset Plumbing for a considerable time to handle all our plumbing and heating requirements. Their service is consistently excellent—they are highly professional and, most importantly, incredibly reliable. Dorset Plumbing has proven to be a dependable partner in managing our needs, and we would not hesitate to recommend them.

21 listopada 2024
Opinia niezależna
Logo Dorset Plumbing

Odpowiedź od Dorset Plumbing

Thank you so much for your long-standing trust and kind words! We’re proud to be your reliable partner for all your plumbing and heating needs. Consistently excellent service is our goal, and your recommendation means the world to us. We look forward to continuing to support you in the future! 😊🔧

Oceniono na 5 z 5

Highly recommended!

We have been customers of Dorset Plumbing for many years. They consistently provide a very professional, efficient and friendly service, anything from a boiler replacement to annual servicing. Highly recommended!

11 listopada 2024
Opinia niezależna
Logo Dorset Plumbing

Odpowiedź od Dorset Plumbing

Thank you so much for your kind words and continued trust in Dorset Plumbing! We’re thrilled to hear that our service has met your expectations over the years, from major replacements to regular maintenance. Your recommendation means a lot to us, and we look forward to continuing to provide you with reliable and friendly service for many years to come.

Oceniono na 5 z 5

Bathroom alterations

From the first visit by Ben to discuss the requirements found Dorset Plumbing excellent.
We outlined what was required, towel rail in main bathroom, shower mixer tap adjustable shower head, shower screen and wall panels around the bath.
Ben outlined it would be about day to day half to fit.
Within the week we had the quotation and were happy to proceed. Spoke with Max in the office to arrange installation and suitable date was only two weeks away so booked in immediately. Following booking decided to have a second towel rail in en-suite, spoke to Max who said they would look on first day and if no issue would arrange to do at same time
Day before installation had email reminding of installation following day and engineer would be with us between 8am to 1pm. Engineer would confirm arrival in the morning.
Had text message on the fist morning saying engineer would arrive by 8.10, which he did on the dot. Engineer was Ben who we met before. He outlined what he would do and in what order and he crasried on. Didn’t stop only when we asked about the additional towel rail which he explained wouldn’t be an issue and would be fitted on the second morning.
Second morning had text from Ben to say on way and would be with us by 8am.
As previous day from time he arrived till he left didn’t stop at all. After completion asked us to check we were happy or if anything needed attention. We were over the moon. Very professional installation job and nothing to be unhappy about.
We will certainly look to use Dorsey Plumbing again for any future work or servicing. Kept us well informed from day one until completion.
Even to the point of following completion Max called me to check we were happy and if any issues to get in touch immediately.
Ben is a great individual and a credit to the company, would have no issues in him carrying out any future work in our property.
Excellent👍👍👍👍👍👍

29 października 2024
Opinia niezależna
Logo Dorset Plumbing

Odpowiedź od Dorset Plumbing

Thank you so much for taking the time to leave this detailed and positive review! We’re thrilled to hear that your experience with Dorset Plumbing met your expectations from start to finish. Ben and Max work hard to ensure that each step of the process runs smoothly, from initial consultation to final installation, and your feedback reinforces their dedication.

We’re also pleased to know that communication and punctuality made the process convenient for you. Keeping clients informed and delivering timely, high-quality service are our top priorities, so it’s wonderful to hear that this was reflected in your experience. Your satisfaction with the installations, including the additional towel rail, means a lot to us.

Thank you again for your kind words and for choosing Dorset Plumbing. We look forward to assisting you with any future projects or service needs!

Oceniono na 5 z 5

Annual boiler service

We had our boiler serviced on Friday 25th October by Dorset plumbing this is the 3rd or 4th time, Jake a very nice polite young man came. We are always very pleased with each that has come to the house, always respectful and kind as is the office when ever we have phoned 10 out of 10.

25 października 2024
Opinia niezależna
Logo Dorset Plumbing

Odpowiedź od Dorset Plumbing

Thank you so much for your kind words and for choosing us for your boiler servicing once again! We’re thrilled to hear that Jake and the rest of our team have provided you with a positive experience each time. It’s our priority to ensure our customers feel respected and well-cared-for, both during our visits and whenever you call our office. We appreciate your loyalty and look forward to continuing to serve you. Thanks again for the wonderful feedback!"

Oceniono na 2 z 5

£59.99 for an estimate

Called DP and told them prv was leaking. Plumber turned up without the part, despite him telling me it was a common failure part. I was charged on the spot £59.99 for the visit and they would send a quotation via email. Their quote was £70 more expensive than another quote. Shan’t be using them again.

13 sierpnia 2024
Opinia niezależna
Logo Dorset Plumbing

Odpowiedź od Dorset Plumbing

We have tried to reach out to you regarding your experience, but we have not received a response and currently have no record of your details in our system. We always strive to provide a transparent and efficient service, and we would be happy to discuss your concerns further if you’d like to get in touch. Please contact our team at info@dorsetplumbing.com and we will do our best to assist you.

Oceniono na 5 z 5

Brilliant service

Brilliant service. I've used Dorset Plumbing for a few jobs, boiler services and radiator install. Communication is always great and the fact you can book appointments online to suit you is a massive plus. Engineers always polite and tidy when they work. Great service.

10 lipca 2024
Opinia niezależna
Logo Dorset Plumbing

Odpowiedź od Dorset Plumbing

Thank you so much for your kind words and for trusting Dorset Plumbing with your plumbing needs! We're thrilled to hear that you've had a positive experience with our team, and we’re especially glad the online booking and communication have made things easier for you. Our engineers always aim to provide polite, efficient, and tidy service, so it's great to know that’s what you’ve experienced. Looking forward to helping you with any future jobs—thanks again!

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