Having loved Dorset Cereal for years, the recent drop in quality is staggering. Where did all the fruit and nuts go? I would have gladly paid more for the original recipe, but now it’s no better tha... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Having loved Dorset Cereal for years, the recent drop in quality is staggering. Where did all the fruit and nuts go? I would have gladly paid more for the original recipe, but now it’s no better tha... Zobacz więcej
Reakcja na opinię
Another marketing ‘genius’ seems to have arrived at Dorset Cereals and pitched for the job in the basis that customers are too stupid to notice a 100g reduction (600 to 500) in weight combined wit... Zobacz więcej
Reakcja na opinię
Well, after remarking that the content in the boxes has significantly reduced and the quality of the ingredients has also decreased, and the price at my local Sainsbury’s has increased, Dorset custom... Zobacz więcej
I've bought Dorset Muesli for something like 10 to 15 years. I understand Jordans, who own Dorset Cereals, have changed their product line up and their recipes. There appears to be a distinct change i... Zobacz więcej
Reakcja na opinię
dorset cereals are a team of cereal lovers that produce a range of mueslis and granolas. We're proud to be from Dorset, a place that has inspired the taste, texture and flavour of our products.
Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 73% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I have been eating various Dorset cereals for a few years and have noticed over the past eighteen or so months that some of the cereals mainly the muesli’s have had quite large hard pieces/objects in.
I recently had a piece that I thought had damaged one of my teeth so contacted Dorset cereals, over the course of several emails they seemed very uninterested at looking into why there were large hard pieces entering their food processing and instead tried to fob me off with an £8 ‘good will voucher’ which I declined.
To compound how much they really do not care about the products they produce or their customers, they totally ignored my last email to them.
I have now given the remaining six unopened boxes of Dorset Cereals I had in the cupboard to the food bank and will not be purchasing any products from them in the future.
Such a shame a local company that I thought had an ethos for natural products, obviously simply do not care!

Odpowiedź od dorset cereals
Have only just gone back to this product and purchased from Waitrose as it used to be a realy hgh quality cereal now worse than supermarket own label ingredients poor, small pieces how can a company with such a good reputation now produce such rubbish

Odpowiedź od dorset cereals
What’s Happened To Dorset Cereals ??
I decided to splash out on a box of Simply Delicious muesli as it was of offer in Morrisons . I hadn’t been buying Dorset Cereals for a while as I’ve become more of an Aldi shopper .
I’m a Dorset girl myself so like to buy local produce …but what a huge disappointment, it was just a bowl of oat flakes and wheat flakes . Virtually no nuts or dates as described on the box . My Aldi Version for less than half the price is way superior .
Sorry Dorset cereals , you need to up your game . Yes your packaging is delightful , but the content is a let down . You can’t get away with it …..well not with me anyway ….or judging by other reviews left on this site .

Odpowiedź od dorset cereals
I have purched the dark blue box of Dorset muesli in a supermarket, and I found a lot of white warms inside :((( and I had already eaten for 2 days from the box when I managed to see them. The box was from 07/21 and expiring in 03/22, so I don't really understand. Check your food before you eat 😨🙁 I am so disgusted right now.

Odpowiedź od dorset cereals
I'm so annoyed at wasting my time and money on the product being "nutty"...there's more nuts in my pants and I'm a woman!
What do you have working for you... squirrels?...they stashing them for winter?...
Seriously your making false claims and my hamsters food has more nuts in there and of better quality. I know this because I counted per each if our bowls!
The texture wasn't great...kinda like a un wet soggy biscuit...stale is the word ...even the ducks refused to eat it!
I couldn't even get an oatmeal bath out of it...to try and compensate for money not well spent.
What about people who have to budget and they waste their money and have no breakfast?..
I guarantee if your staff were as absent as the nuts they would be sorted out and fast! Out the door!
Please do something about it...your business looks bad for making empty statements and false promises.
Goe getch yo self some nuts!!
From a very grumpy morning person who can't have breakfast!
You know the saying...your not yourself when your hungry!
🙄

Odpowiedź od dorset cereals
Purchased muesli with dates, nuts and seeds. The content didn’t match claims on the pack; almost no nuts, small amount of tiny very dry date pieces. Definitely falls short of what claims to be a superior product - avoid.

Odpowiedź od dorset cereals
Just advised Dorset Cereals directly that I will no longer buy a product promoted as 'gloriously nutty' when the obvious decline in nut content in recent times, is no longer explicable by a fluke, odd batch.....if there are fewer and fewer nuts, how can the promise be glorious? The very basis for spending on this product has evaporated for me.
Dorset nutty cereal with virtually no nuts! What has happened to Dorset Cereals, they used to be so good with excellent ingredients. Guess they must’ve been taken over by some penny pinching private equity company. I’m heading back to Aldi as their equivalent is twice as good at half the price.

Odpowiedź od dorset cereals
Simply fruity muesli, dreadful virtually all oatmeal. I have a nutty one too which looks very very predominantly oatmeal
I agree with the dire reviews and will never buy again. Expensive and very very poor value for money

Odpowiedź od dorset cereals
It's terrible to consume this tasteless simply nutty muesli with a CAUTION paragraph after the listed ingredients. Stray piece of shell?? Or a fruit stone?? Who will be paying for the dental bill if teeth are broken during consumption
I have bought four boxes of this muesli now - each of them with a different coloured box that emphasises a different dominance of ingredients, e.g., more fruity, more nutty, simply delicious, organic etc. Although the muesli is nice, every single box seems to comprise the same blend of ingredients and roughly in the same quantities too. I really can't tell one from another. The organic one had a blend of grains, fruits and nuts, the simply delicious one had a blend of grains, fruits ad nuts, so did the nutty one and the fruity one. The only difference is the box colour and the description. I may as well open them all up chuck them in a big container and mix them all up. I don't think I would be any the wiser.
For years now I have been purchasing this company's Fantastically Fruity Muesli (exclusive to Waitrose), and recommending it to others. My main reason for doing so was the HIGH content of cranberries.
I thought my cereal was now different so I looked once more at the ingredients. Sure enough the cranberries had GONE! Also the overall fruit content has been decreased.
This company is clearly run by dishonest scum-bags. If we had honest governments there would be a law to make companies prominently display changes in ingredients or weight. Why does the law allow companies like Dorset to cheat its loyal customers? Does Waitrose know that Dorset are cheating it's shoppers?
Needless to say I'll be searching for another brand of muesli, or making my own.

Odpowiedź od dorset cereals
Dorset Cereals ran an advent calendar competition during December. On 2nd December I won the prize for that day. It is now 3rd January and I've received nothing dispite 4 emails asking why they did not honour their competition prize.
This is the second time I have supposedly won one of their competitions and it is the second time I have not received the so called prize.
This company's policies regarding prizes is a complete and utter scam.
They have no prizes to give to winners and expect us to just accept their deceit and lies.
Dorset Cereals are a disgrace and should be ashamed of treating customers in such a disrespectful manner.
I only gave them 1 star because you cannot give no stars but my advice is don't bother wasting your time or money on them as they definitely don't give a damn about their customers.

Odpowiedź od dorset cereals
As a user of Dorset Cereals for several years, (Simply Nutty Muesli in particular), I think I can give an honest opinion. The quality of SNM has deteriorated along with a 75% hike in price. How can they say it is a new recipe, when it is a bog-standard product? I will tell you why - they have reduced the nut content (whole brazil nuts have gone to be replaced with shavings), and added more fruit. It is now just their basic muesli! I for one will be making my own in future, when I have finished my stock.

Odpowiedź od dorset cereals
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.