I am very happy with my resent purchase from Doris Michael's. I particularly like the stick powder, and the cream to powder product. It's just the right shade for my skin. Leaves my skin sm... Zobacz więcej
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Zobacz, co mówią recenzenci
I have been using Doris Michaels Cosmetic for almost 5 years and I have not looked back. Their face powder is excellent and light, not heavy and it looks very natural on your face.
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I received a wrong shade due to the misunderstanding of shade guide as it was my first time of buying online. I take full responsibility of putting one star but I received a phone call which made me r... Zobacz więcej
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I love the colours of your lipsticks - they remind me of the intense colours of Biba. I'm not a black woman - but whenever I wear your Orange Shimmer lipstick, (for example) I have people asking me wh... Zobacz więcej
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Informacje dotyczące firmy
- Hurtownia kosmetyków
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Napisane przez firmę
Doris Michaels created her own cosmetic company in 2006 after many years working for major manufacturers. Realising high street brands do not properly cater for black skin, Doris wanted to give every black woman the opportunity to enhance their personal beauty with the best possible cosmetics to suit their skin at an every day price.
Dane kontaktowe
PO Box 1325, ME14 9RD, Maidstone, Zjednoczone Królestwo
- 01622687377
- info@dorismichaelscosmetics.com
- www.dorismichaelscosmetics.com
4,7
Doskonała
163 recenzji
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I love that shade of foundation it cover well ! 👍🏼
I love that shade of foundation it covers well
3 maja 2024
Odpowiedź od Doris Michaels Cosmetics
Thank you, Mary, for your lovely review – we appreciate it. We wouldn’t be here without the continued support of fabulous loyal customers like you! 🙏❤️
Items ordered was delivered on time and…
Items ordered was delivered on time and intact, I got exactly what I ordered. So thanks so much
1 maja 2024
Odpowiedź od Doris Michaels Cosmetics
You're welcome, Ruby! We look forward to servicing your next order❤️
Goods arrived very quickly
Goods arrived very quickly. It was great that I was able to CALL this company and ask a question about the products that I wanted to buy, with the information provided I placed an order and the order arrived within 2 days. The good thing for me was someone actually picked up the phone AND I didn't have to wait ages for someone to pick up the phone, to answer my query. All in all a good buying experience.
14 lutego 2024
Odpowiedź od Doris Michaels Cosmetics
Dear Helz, thank you for leaving us such an excellent review. We are thrilled that you loved your experience; customer experience is our top priority, and your review reaffirms the hard work we put in every day. Thanks once again for sharing your lovely experience with us🙏❤️
Odpowiedź od Doris Michaels Cosmetics
Thank you Tabe for your lovely review – we appreciate it. We wouldn’t be here without the continued support of fabulous loyal customers like you! 🙏❤️
Where is the tracking details to show…
Where is the tracking details to show it has been shipped? It says processing…
27 stycznia 2024
Odpowiedź od Doris Michaels Cosmetics
This is the very first we have heard of this. Why did you not email, phone or message us on Facebook about any problem? It is most unfair.
As our website says, orders placed before noon on a working day (Mon-Fri) are sent out by Royal Mail Signed For (or Special Delivery, if paid for) the same day; later, the next working day.
We have looked back for more than one year, and have no record of any order, including attempted orders where the payment method chosen failed, from anyone called "Abriana", as either first name or surname, or anything like that.
You provided no other details.
To try to identify you, we looked to see all orders we have received which may not yet have been delivered. Coincidentally, there is only one, posted by us on Monday 29th January (the earliest working day the order could have been dispatched as the order referenced here was placed on Saturday 27th January) at our P.O. at 5pm, before the last collection. However, the name on that order does not resemble "Abriana" at all.
If nonetheless this is yours, which here we will assume, your delivery postcode ends with "6DX" and the online tracking reference, which has been emailed to you, ends in "7430GB". Please check your junk or spam email folders if you did not see the email.
Putting the tracking reference into https://www.royalmail.com/track-your-item you can see we have told you the truth.
We do not and cannot control Royal Mail, and their only guaranteed delivery service is Special Delivery next day service, which you did not choose or pay for. We will check the delivery status later today, as you can too using the Tracking Reference you were emailed.
In the very unlikely event the item is lost, of course we will send you a replacement.
We are puzzled why you would wish to damage us by acting so unfairly.
We are a totally honourable and honest company, doing our best. You have hurt us very much by leaving such a "review", and we feel we should not bother to run a business to have our reputation tarnished and ourselves insulted.
Ordered for the first time
Ordered for the first time, process was easy and Lipstick was the right shade.
19 stycznia 2024
Odpowiedź od Doris Michaels Cosmetics
Thank you Sar for your lovely review – we appreciate it 🙏❤️
Odpowiedź od Doris Michaels Cosmetics
Thank you Seun for your lovely review – we appreciate it 🙏❤️
It was amazing that I ordered my items
It was amazing that I ordered my items, and the next I got them.
Everything was intact and nice.
22 grudnia 2023
Odpowiedź od Doris Michaels Cosmetics
Dear Mary, thank you for leaving us such an excellent review. We are thrilled that you loved your experience; customer experience is our top priority, and your review reaffirms the hard work we put in every day. Thank you once again for sharing your lovely experience with us🙏❤️🥰
The responsiveness was good
The responsiveness was good. The postage was very prompt.
30 listopada 2023
Odpowiedź od Doris Michaels Cosmetics
Thank you Nophie for your lovely review – we appreciate it 🙏❤️
Your customer service sales…
Your customer service sales representatives was greatly appreciated.
Was able to have a one and one with someone who was so efficient and professional.
I was impressed in how they were able to assist me in due time and order..My order came even before hand .
It was a pleasure having the opportunity to speak to her.
9 sierpnia 2023
Odpowiedź od Doris Michaels Cosmetics
Dear Tammie, thank you for leaving us such an excellent review. We are thrilled that you loved your experience; customer experience is our top priority, and your review reaffirms the hard work we put in every day. Thank you once again for sharing your lovely experience with us🙏❤️🥰
The product is smaller than I expected.
27 lipca 2023
Odpowiedź od Doris Michaels Cosmetics
Generally speaking, Tester Palettes with multiple colours are designed to hold only a small quantity of material so you can colour match your tone in the comfort of your home. After identifying the correct shade for your skin-tone, you go and purchase the normal size of the product in the shade you want.
Your criticism about the product, presumably it is about the amount of product in the palette is surprising because, it is clearly stated on the website that each palette contains 2g of each of the five colours in the palette.
To give a 3* star rating because you didn’t know what 2g of products looks like is rather unfair. Nevertheless, thank you for the review 🙏
I have been using products from this…
I have been using products from this company for quite sometime now and I can guarantee that their products are very good especially the Cream to Powder (CTP) foundation.
I will recommend it any day.
The company works tirelessly to improve their products . This is proven in the massive improvements to their products.
They seem to be listening to their customers.
19 marca 2023
Odpowiedź od Doris Michaels Cosmetics
Thank you, Mooch, for telling the world how much you love our products especially our Creme To Powder Foundation🙏 We appreciate it! We wouldn’t be here without the continued support of fabulous loyal customers like you! 🙏❤️ Please continue to spread the word😀
Odpowiedź od Doris Michaels Cosmetics
Thank you Nycette for taking the time to leave us such a lovely review – we appreciate it 🙏❤️ Please spread the word😀
Ich habe positive Erfahrung gemacht
Ich habe positive Erfahrung gemacht, meine Fragen wurde Sorgfältig beantwortet.
Meine Waren wurde rechtzeitig gesendet.
Ich bin zufrieden und Dankbar, die Kunden Beraterin hat mir Unterstützt mit die ausgesuchte Make Up.
9 czerwca 2023
Odpowiedź od Doris Michaels Cosmetics
Dear Christina, thanks for leaving us such an excellent review. We are thrilled that you loved your experience; customer experience is our top priority, and your review reaffirms the hard work we put in every day. Thanks once again for sharing your lovely experience with us🙏❤️
Excellent products!!!
22 czerwca 2023
Odpowiedź od Doris Michaels Cosmetics
Thank you Angela for your lovely review – we appreciate it 🙏❤️ Please spread the word😀
Odpowiedź od Doris Michaels Cosmetics
Thank you Cinda for your lovely review – we appreciate it. We wouldn’t be here without the continued support of fabulous loyal customers like you! 🙏❤️
Fantastic!
The delivery was pretty quick and pleased with purchase. I've had it before and just ran out so bought another. Great price too! 👍
5 maja 2023
Odpowiedź od Doris Michaels Cosmetics
Dear Aldith, thank you for leaving us such an excellent review. We are thrilled that you continue to love your experience; customer experience is our top priority, and your review reaffirms the hard work we put in every day. Thanks once again for sharing your lovely experience with us🙏❤️
The customer service provided by the…
The customer service provided by the seller was wonderful.she was so calm, kind and patient when explaining the products. She had good knowledge of the products she was selling.
30 marca 2023
Odpowiedź od Doris Michaels Cosmetics
Dear Mrs Kevani Tadiumi, thank you for leaving us such an excellent review. We are thrilled that you loved your experience; customer experience is our top priority, and your review reaffirms the hard work we put in every day. Thanks once again for sharing your lovely experience with us🙏❤️
I use the blush bronzer daily and…
I use the blush bronzer daily and always buy online. The quality of ingredients feels good on the skin and it also sits well all day whilst giving my skin a healthy glow. I have been using this product for many many years and receive many compliments about how it looks on a daily basis. This bronzer goes a long way and lasts a long time, you get a lot of value for the price of this product. Thank you for making such lovely products Doris Michaels!
16 marca 2023
Opinia niezależna
Odpowiedź od Doris Michaels Cosmetics
Dear Lydia, thank you for leaving us such an excellent service and product review. We are thrilled that you continue to love your experience; our team will definitely be happy to read what you shared. Customer experience is our top priority, and your review reaffirms the hard work we put in every day. Thanks once again for sharing your lovely experience with us🙏❤️😍
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