Unfortunately after buying and installing door stop doors for probably 15-20yrs the standard has dropped immensely. Every other door that arrives is damaged or assembled wrong. For example cracked... Zobacz więcej
Reakcja na opinię

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Unfortunately after buying and installing door stop doors for probably 15-20yrs the standard has dropped immensely. Every other door that arrives is damaged or assembled wrong. For example cracked... Zobacz więcej
Reakcja na opinię
We have had two Door-Stop composite doors for over 12 years & they look as good today as they did when they were first fitted. Recently the end caps of the drip bar at the bottom of the door fell away... Zobacz więcej
Reakcja na opinię
First class customer experience! I must admit I had low expectations when I first reached out to the Door-Stop team, simply because our door was outside warranty and had been installed by the previou... Zobacz więcej
Reakcja na opinię
Needed some replacement bottom door seals for both my doors as these had perished after 10 years of being fitted. Emailed Door-Stop International and got a reply and pricing quote back the next day fr... Zobacz więcej
Reakcja na opinię
With the online door designer any of the 940 billion different configurations can be configured in just 1 minute. We calculate and certify the thermal performance of every door, making Door-Stop composite doors ideal for energy efficient homes. Our range of Dual Certificated Fire and Security Doorsets has been designed and manufactured with Best Practice in mind. With dual or single certification options, timber core and GRP facings, this is a specification that provides extra peace of mind for building owners, landlords, residents and contractors.
Napisane przez firmę

Export Drive, Huthwaite, NG17 6AF, Sutton-in-Ashfield, Zjednoczone Królestwo

Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Awesome service. Needed help with identifying and supplying parts for a door-stop door that was already fitted to the property we purchased.
After trying to locate parts, eventually contacted door-stop and received a vey quick response, great price and quick delivery on replacement parts.
Even included additional parts FOC.
Great Service -highly recommended
Ordered by E-Mail, Eve very quick and efficient with the price and availability, travelled to collect the Trogen hinge. All ready and waiting, excellent service and solved problem, very pleased. Bob
Moved into a bungalow just over 3 years ago, all doors & windows had been replaced by Horsham Windows 2 years previously at a cost of £22,000. The doors were supplied by Door-Stop International, of the 3 composite doors, only one 5 years on is in an acceptable condition. The garage back door is suffering from complete adhesion failure of the rosewood grained finish. The side door is badly warped & I have had to fit additional draught excluder to fill the gaps. I contacted Horsham Windows who told me that there was only 5 years guarantee on rosewood finish doors, so that was that. I don't know who made the UVPC back patio doors, but they are warped & let the draught in badly. I had another company in to look at the patio doors, after 2 days they informed me that the patio doors needed replacing.
I now face some very large bills that I did not expect
I needed to purchase replacement glass for my front door, and Eve was fantastic at helping me in this regard as the glass was a special order. Easy to make my purchase and fast delivery. I would certainly recommend this company
I needed replacement under door seals and Eve was excellent in helping me order the right parts.
Superb customer service.
Zoe at Doorstop has been a pleasure to deal with. She has been very proactive and helpful. Highly recommend this company for their customer service.
Very helpful company, dealt with my enquiry professionally,paid for what I required delivered next day. Highly recommend this company
So I had doors fitted some time ago and the sealing strips on the frame were fraying. Luckily the name of DoorStop was on the side of the door and a phone call, email with a couple of photos sorted the matter very easily. Thanks to Eve who was involved
I needed a hinge screw for my front door, I could not find one anywhere, but when I contacted this company they went above and beyond and found me the screw and sent it out to me free of charge.
In this day and age you normally do not get anything for free.
Excellent company and highly recommended
I sent an email regarding replacement door seals on Saturday 16th Dec and Eve replied Monday morning with all the answers i needed. i replied to increase the order and about 10 minutes later t was all sorted.
Its nice to use a company and get great service as its hard to find these days and i would like to thank Eve for all her help.
I work for building firm in west Sussex and we order many doors and parts from doorstop and have done for many years, we find the service made all that easier with the help of Eve Stokes who works for you, she is patient and does her best to help us with any issues and i would honestly be lost without her help since i joined this company, unfortunately we live in an age where people are quick to complain so i just wanted to pass on my thanks to how lucky you are to have Eve at the helm.
Bought 2 Doorstop composite doors from a retailer 5 years and 2 months ago. After 5 years and a month the outer skin on one door (full sun) started to blister and peel. the second door (partial sun) also has evidence of minor peeling at this stage. The doors are "woodgrain" finish.
We contacted the retailer who in turn contacted Doorstop, their reply stated the door was outside warranty and therefore no further remedial action will be taken. I contacted Doorstop directly who said they would help but only through the reseller due to "data protection" . The end result is they would still do nothing about it.
We were under the impression these doors had a 10 year warranty but the small print says woodgrain is only guaranteed for 5 years ..... therefore not 5 years and 1 month as in our case!
From this it seems the life expectancy of these doors is not a "lifetime" but 5 years and 1 month
To say we are disappointed in this product is an understatement. Be very wary when buying from them, look elsewhere would be my recommendation.
PLEASE NOTE that many resellers / retailers supply this brand of door, please check before purchase!
I have tried uploading photos of these doors but am unable to do so for this company for some reason.
Rapid response Item ordered and received next day. Thanks
My query was answered promptly and after additional information was supplied the correct part was delivered within a couple of days
Had two doors fitted from doorstop. Good quality doors that will last us years. Would definitely recommend.
We have two doors from Doorstop, front and back. Delivery as promised, top quality doors and look great. We contacted the company about a technical question and received excellent customer support, can definitely recommend.
I have two Doorstop doors fitted and had two in my previous house, In my experience they are top quality and I'm very happy with my doors. They look great and have lasted without any problems for years. I can definitely recommend Doorstop.
I emailed the company on Wednesday with photos of a rubber door seal that I needed to replace and had an email back on the same day confirming they could supply it. I ordered it on Thursday and it arrived the following day. Fantastic service.
Brilliant professional service, the staff were so helpful and knowledgeable. Delivery arrived as promised. I can highly recommend this company and will be my first point of contact for future purchases.
Great product and fantastic customer service! Happily recommend Door-stop doors.
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.