I’ve bought from DJKIT a few times for any DJ equipment needed, they have a good selection. One of my decks finally packed in so I ordered another pair to add to it, instead of just the one. This m... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Called in to the office on a Friday as the guys were trying to move, ordered a speaker and some mics, the guys threw in a free cable nice touch. Need the kit for the following week was due to pick on... Zobacz więcej
Reakcja na opinię
Walked into DJKIT Newbury unsure what cable I needed and walked out fully sorted in minutes. The staff were friendly, knowledgeable and explained exactly what would work with my mic and interface with... Zobacz więcej
Reakcja na opinię
First time using djkit in store, would highly recommend. Knowledgeable, friendly staff, happy to discuss your needs in detail. Good product range. Needed some after sales support which was very qui... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
DJ Equipment, Buy in confidence in the UK & Europe from DJKIT® established 1999, Buy DJ Equipment, Decks, Mixers, Pioneer DJ, DJing Equipment. You can pay via Credit Card, Paypal and 0% Interest Free Finance.
Djkit.com Details
Napisane przez firmę
Dane kontaktowe
Unit 3 Waterside Court, RG145SH, Newbury, Zjednoczone Królestwo
- + 44 1635 780002
- sales@djkit.com
- www.djkit.com
4,8
Doskonała
8 tys. recenzji
Odpowiada na 66% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Absolute pleasure to deal with.
9 lutego 2026
Odpowiedź od DJKIT®
The most famous person we know. Thanks Pete :)
I absolutely love my AZ Byron was very…
I absolutely love my AZ Byron was very helpful & in May have to call him to let me know how a few features work on it. 5 stars all the way xx🙌❤️
17 lutego 2026
Odpowiedź od DJKIT®
Thanks Sarah its great to have you as a customer :)
Amazing service
What a service thank you to bryon had a problem and he sorted the problem within 24 hours loads of respect for the team there thank you so much I will be buying again
20 lutego 2026
Opinia niezależna
Odpowiedź od DJKIT®
Huge thanks for the review, Cameron! We have loads of respect for our customers too, and we’re so glad Byron could get that issue sorted for you so quickly. We'll be sure to pass on your thanks to him. Can't wait to see you back at djkit for your next gear upgrade! 👊
Helpful, knowledgeable and quick service
Walked into DJKIT Newbury unsure what cable I needed and walked out fully sorted in minutes. The staff were friendly, knowledgeable and explained exactly what would work with my mic and interface without trying to upsell anything. Really helpful service and I’ll definitely return when I need more studio gear.
19 lutego 2026
Opinia niezależna
Odpowiedź od DJKIT®
Hi Stephen, thanks for stopping by the Newbury showroom! We’re glad we could get your mic and interface sorted in minutes. We’re big believers in giving honest advice rather than a sales pitch, so it’s great to hear you appreciated that. We look forward to seeing you again when you’re ready to expand the studio!
Refund
Was a problem at first but instantly fixed it and send me refund. Really good comunication from byron i got a email back half hour every email i sent so very good impressive. Phill kershaw
10 lutego 2026
Opinia niezależna
Odpowiedź od DJKIT®
Thanks for the 5-star shoutout, Phil! We’re glad Byron could get that refund sorted and keep the communication flowing for you. Enjoy the rest of your week!
Great services as always
Great services as always
Items came in time and all work perfectly
5 lutego 2026
Odpowiedź od DJKIT®
We really appreciate the kind words! Our team works hard to make sure every order is perfect, and it’s great to see that effort paying off. Thanks for choosing us!
Resolved delivery
This was my first time purchasing from this company. The product was fine, but the delivery was terrible & expensive. I had to contact them because it didn't turn up within the 3 days. They said it was lost in delivery. They apologised & said we can deliver it for Wednesday, so I agreed. It eventually came Friday.
Thank you for your apology & the friendly phone call to explain. It does mean alot, as it's very rare for someone to apologise for there mistake. For that reason, I will change my star rating to 5 stars. I would highly recommend.
29 stycznia 2026
Odpowiedź od DJKIT®
Hi there, thank you for sharing your honest feedback. I am incredibly sorry that your first experience with us was marred by these delivery delays. It’s frustrating when '3 days' turns into over a week, and we clearly missed the mark on our second delivery promise as well.
I’ve taken your feedback to heart, and I want to make it right:
Shipping Refund: We have fully refunded your original shipping costs.
Store Credit: We’ve also added some extra credit to your account to use on a future order as a sincere apology for the hassle.
We’re glad you liked the product itself, and we hope you’ll give us another chance to show you the seamless experience you should have had the first time. If you need anything else, just reply to our last email thread!
So helpful
So helpful, so efficient love this service would definitely use again. Special mention to byron!
30 stycznia 2026
Odpowiedź od DJKIT®
We really appreciate the kind words! Our team works hard to make sure every order is perfect, and it’s great to see that effort paying off. Thanks for choosing us!
Product was great but the 1-3 days…
Product was great but the 1-3 days delivery turned into 7 days with no explanation.
Carry Bag with missing but this an error a supplier amd was rectified quicker than the original delivery.
29 stycznia 2026
Odpowiedź od DJKIT®
Hi Rob, thank you for the 4-star review! We’re glad you’re happy with the product, but we sincerely apologize for the initial delivery delay and the lack of updates during that time. While we’re pleased we could quickly rectify the supplier error with the carry bag, we know the first 7 days weren't up to our usual standard. We’re working hard to ensure our tracking and communication stay on point. Thanks for your patience!
Good service, good prices & fast delivery 🙂
Good service, good prices and good support. All in all very dependable and helpful company to buy from. Purchases are delivered promptly and well packaged.
23 stycznia 2026
Odpowiedź od DJKIT®
"Thanks for the support! Reviews like yours make our day. Enjoy your new gear!"
Odpowiedź od DJKIT®
"Thanks for the support! Reviews like yours make our day. Enjoy your new gear!"
Odpowiedź od DJKIT®
We really appreciate the kind words! Our team works hard to make sure every order is perfect, and it’s great to see that effort paying off. Thanks for choosing us!
Great Service
Great Service, happy customer. Purchased an XDJ-AZ & Sonic Link Headset.
20 stycznia 2026
Odpowiedź od DJKIT®
We really appreciate the kind words! Our team works hard to make sure every order is perfect, and it’s great to see that effort paying off. Thanks for choosing us!
Excellent all-round
Fantastic service, a well-packaged and quickly turned-around product with good communication. First time using DJKIT and won't be the last. Highly recommended.
27 stycznia 2026
Opinia niezależna
Odpowiedź od DJKIT®
Always a pleasure! Thanks for coming back to us and for taking the time to leave such a positive review. It means a lot to the whole team.
I can’t recommend DJKit highly enough
I can’t recommend DJKit highly enough. I purchased my Reloop 7000s and Ecler Warm 2 from them and the service was absolutely outstanding — genuinely went above and beyond expectations.
Byron in particular was wonderful throughout the whole process. Even when I made an error and ordered the wrong Reloop turntable, he handled everything calmly, professionally, and efficiently, making what could have been a stressful situation completely painless.
Incredibly helpful, knowledgeable, and customer-focused from start to finish. I’ll only ever buy from DJKit going forward. Brilliant company with equally brilliant people behind it.
20 stycznia 2026
Odpowiedź od DJKIT®
Wow, what a fantastic review! Thank you so much for the kind words. The Reloop 7000s paired with the Ecler Warm 2 is an incredible setup—you’re going to have a lot of fun with that kit!
We’re especially glad Byron could step in and make that order tweak stress-free for you. He’s a vital part of our team, and I’ll make sure he sees your shout-out. We’re honored to be your go-to shop from now on. Welcome to the DJKit family!
Overall 100% Reliable. Just speak to Byron (sales)
The company offered price matching was one of the great things, it offered many payment options - so I was able to order that day. The sales Byron was super helpful and friendly and stayed with me every step of the way made check out with a price matched item super simple. Item arrived in nice neat carefully handeled box (no bent corners or dents).
Recommend 100% for online purchases.
8 stycznia 2026
Odpowiedź od DJKIT®
Thanks for the support! We're glad Byron could help you with the price match and that everything arrived safely and soundly. We know how important those 'crisp corners' are when unboxing new gear! Thanks for choosing DJKit.
These guys are outstanding! Don't bother looking anywhere else 5 *****
These guys are outstanding!! I will never go to
8 stycznia 2026
Odpowiedź od DJKIT®
We really appreciate the kind words! Our team works hard to make sure every order is perfect, and it’s great to see that effort paying off. Thanks for choosing us!
Great service ! Having had an order issue…
Having had an outstanding order issue from 2024 when the company was run by former owner , Byron resolved the problem with his prompt and helpful service.
I am very thankful for all of his assistance.
9 stycznia 2026
Odpowiedź od DJKIT®
We really appreciate the kind words! Our team works hard to make sure every order is perfect, and it’s great to see that effort paying off. Thanks for choosing us!
Very disappointing
Ordered a controller over Christmas which was listed as in stock on the website but was actually out of stock. Whilst this was resolved a week later when the distributor reopened and delivered the following day I have just had the same problem with another order.
I would not buy anything online from this company without calling to check stock levels before ordering..... There seems to be a complete disconnect between their online store and actual stock levels.
29 grudnia 2025
Odpowiedź od DJKIT®
Thank you for your honest feedback. I’m sincerely sorry that you’ve run into stock discrepancies on two separate occasions. We know how frustrating it is to place an order in good faith only to find out the item isn't actually ready to ship.
You’re right to point out the disconnect between our online store and physical stock levels. Christmas is a particularly challenging period, as many of our distributors close for the holidays, making it much harder for us to rectify errors quickly. While we managed to resolve the Christmas order within a week, we clearly missed the mark by letting this happen a second time.
We are taking your feedback seriously. We have some exciting updates coming to our system very soon that are specifically designed to sync our stock levels more accurately and handle high-volume periods like Christmas much better.
We truly value your business and hope you’ll give us another opportunity in the future to show you a much smoother, more reliable experience. If you'd like to discuss your recent order further, please don't hesitate to reach out to us directly.
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