Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

After sending an initial enquiry I was contacted very quickly by Ben who was extremely helpful and guided me through the process really well. He responded to all questions very quickly. After being pa... Zobacz więcej

Oceniono na 5 z 5

Quick response time to query and clear costs and detailed information throughout the 'start-up' process. I received emails and calls from Josh Leather and Alfred Gilgrist who were really helpful and w... Zobacz więcej

Oceniono na 5 z 5

It's so nice to work with a company that cares about its customers. I've only had to call customer service a few times, and each time, the two guys I have dealt with, Nathaniel and Matthew, have been... Zobacz więcej

Oceniono na 5 z 5

I spoke with Ben at Divert to discuss having a 1100 litre waste bin, and he was very knowledgeable and gave me a quote for the fortnightly collections. I can not fault Divert or Ben at all, and woul... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

375 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(375)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 63

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Efficient Service

I was so impressed by this company. All arrangements were made in a couple of hours. I dealt with Ben who was so efficient. The waste was duly collected the next day. I would certainly use this company again.

2 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Reliable, sustainable and great to work with.

We’ve been working with Divert for a while, and the service has always been reliable and professional. Our main contact, Ben Iliff is excellent - quick to respond and genuinely helpful. Their commitment to responsible recycling and sustainability really stands out.
Highly recommended to anyone looking for a dependable and easy to work with service provider. Thanks again to Ben and the whole team at Divert.

11 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Signed up in August, 0 weeks of full service

Signed up in August, after a few sales calls from Lisa. I explained my frustration with my current provider and Lisa ensured, DIVERT has all their own depots and lorrys.
Nearly 5 months in and I have not received, 1 week of service in which i signed up for.
Week in, week out a different person calls me to apologise and it just goes round in circles.
Requests to speak to a manager ignored.
Save yourself the headache.

Edit - a manager of the company contacted me and communicated regularly to resolve the issues.
So far so good, collections seem to be going well and communication is far better now.

9 sierpnia 2025
Opinia niezależna
Logo Divert

Odpowiedź od Divert

Hi Matthew,

Thank you for taking the time to share your feedback, and I’m sorry to hear that your initial experience with us did not meet the standard we aim to deliver.

Since receiving your review, I have been in regular contact with you to address the issues raised and ensure your service has improved. I will continue to personally monitor this to make sure the level of service remains consistent moving forward.

Should you have any further concerns or questions, please feel free to contact me directly.

Kind Regards,

Liam Parkinson
General Manager

Oceniono na 5 z 5

Superb service with a smile

Superb service. I work from home but only on certain days. The representative always phones me first to check I'm in. I get an ETA or alternative arrangements if I'm not about. She's so helpful and always smiling. It's a great service at a great price.

7 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

It is always a pleasure.

It is always a pleasure to do business with the team at Divert. Josh, Rowan, Liam, Tee will always go that extra yard with great communication & high standards. Achieving my own business goals & aspirations is made far easier having competent people around me & Divert consistently tick all of the boxes that I require.

13 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Great service

Great service, Tee Hogan is the contact for Divert and has always been helpful and responsive. She makes the booking process easy. Also a thankyou not only to Tee for her help but to Rowan who went through extra mile to find a day and date that would work around our company schedules. I would recommend this company. Thanks for your help.

7 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Customer Service is excellent


Divert really are a company you can trust. The bin collection service is great and the customer service is amazing. I've never come across another company where the customer seevice is so good. Keep up the amazing work Nathaniel.

4 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Personal friendly helpful service

The personal friendly helpful service I received from the office staff and the removal team was really appreciated by my husband and myself. Nothing was too much trouble and we never felt we were asking for too much help. Thank you

16 października 2025
Opinia niezależna
Oceniono na 5 z 5

Great company

Great company! I am a local resident and have noticed that they always put the bins back neatly! This is important in a busy area with lots of bins. They are quick and very efficient. Very friendly! These bins are in Oakwood, Leeds.

13 października 2025
Opinia niezależna
Oceniono na 5 z 5

Great service !!

Great service !!! My company is using them for few years and the customer service is just brilliant !!!
Never problem with anything, so polite and helpful. Highly recommend Divert ! 5 stars !!!

29 września 2025
Opinia niezależna
Oceniono na 5 z 5

Fabulous service

I contacted Divert today to set up a clinical waste service for my new PMU business. Within 10 minutes of the call, my clinical waste was set up. Tee dealt with my enquiry and was absolutely amazing from start to finish, I have great confidence I have chosen a fantastic company to provide my clinical waste services. Thank you again for a very professional and slick service. Marie. 🙂

17 września 2025
Opinia niezależna
Oceniono na 5 z 5

Fantastic service form Ben Iliff

Fantastic service form Ben Iliff! I was looking for a new Commercial Waste Management agreement and being new to this service I was a little unsure exactly what I required now and in the future but Ben talked me through all the options/the flexibility that Divert offer, so I was able to choose the best solution for my new business. Set up was quick, clear and simple.

3 września 2025
Opinia niezależna
Oceniono na 5 z 5

I had a difficult problem.....now solved…

I had the backplate of a piano needing to go to the tip the city council were unhelpful so I contacted Divert and was immediately offered a solution
the staff were very pleasant and within a short time I had a quote sent photos and was given a one hour time section for the following day
the van arrived the situation assessed and the piano backplate removed by two very nice helpful men respectful of my property and considerate when removing the item I got Duty of Care Waste Transport form can`t recommend highly enough

28 sierpnia 2025
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

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Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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