DiscountSupplements.ie - IRELAND Recenzje 757

Wynik TrustScore: 5 na 5

4,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Great service, customer oriented and good prices for USA produced supplements. My order was missing an item and they contacted me right away, not only letting me know about possible delay but also... Zobacz więcej

Oceniono na 5 z 5

Best prices out there, great bundle deals, plus they have a loyalty scheme on top of this. Always receive lots of free protein bars, whey, shakers etc. with my orders which is a nice touch. The... Zobacz więcej

Oceniono na 5 z 5

Prompt delivery and discount. They also gave me something extra because I ordered a second item. Good overall, sometimes out of stock, but this is common in other supplement retailers. Be careful you... Zobacz więcej

Oceniono na 5 z 5

Just a quick line to thank you for the prompt service & delivery - pleased you use DPD couriers because they always text the morning of delivery to let you know what time to expect delivery. My s... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z witaminami i suplementami
  2. Fitness i dietetyka
  3. Sklep z produktami dla zdrowia i urody

O DiscountSupplements.ie - IRELAND

Napisane przez firmę

Discount Supplements is a leading supplier of Sports Nutrition, Weight-loss Products & Bodybuilding Supplements Established in 2006.

We are based in Bray, Co. Wicklow, Ireland & Newry, Co. Down, Northern Ireland.

We offer a wide selection of products from many trusted and long-standing brands in the industry. Our main focuses are sports nutrition, health & wellbeing & weight loss support.

We pride ourselves on excellent customer service with an actively monitored email address & phone line. We aim to resolve any customer issues as quickly as possible with the best possible solution.

We offer free gifts with every order as a token of thanks to our valued and loyal customers that have been with us for many years.

We will always strive to offer excellent service and high-quality products. If you have any questions or need any help with ordering or product selection, don't hesitate to reach out to our support team over phone or email. We are always happy to help!

Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

757 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 1 z 5

Avoid this “shop” at all costs.

Advertising product Pre4rm whey 2kg on their discount supplements website at €47.95 I called to check stock availability and was told there are 4 in stock (same as in their website) asked did I have to click and collect or could I walk into the store, I was told you can walk in and buy it. I had this item picked up for me and was charged €55!! When I called to enquire I was met with some ridiculous story about they run 3 different websites from the store and if I would have click and collected I would have got it for €47.95!! When I asked why I wasn’t getting it for the online price I got a reply of “you didn’t ask” Seriously avoid this bunch of scammers. A complaint will be made to the CCPC for false advertisement and deception.

12 marca 2024
Opinia niezależna
Oceniono na 1 z 5

The guy named Kyle who works in a store…

The guy named Kyle who works in a store is a scammer. I've bought 2 liver and organ defenders and some more stuff. I received an email from kyle to call him on store number to discuss refund because there is only 1 liver and organ defender available. During the call the dude insist on my credit card data number, security code and expiry date. I wasnt thinking at the moment and thought its a legal store and gave him the data. He heard the numbers well and said can you repeat the expire data than I realized whats happening. He said you can email me with iban so I can return it can go that way. I blocked my card data. Scammers be careful!!

This is my reply to Kyle's answer. Yes I have received the items and refund but whem I read your answer with non insisting on card details its a pure lie- security code, expire date and card number you dont have permission to ask or need to complete the refund. I
The refund was done on my other card on the iban Ive sent to you. This was no misunderstanding but only the card fraud intention.

Ok one last question which I want you to answer in public did you ask me for card number, security code and expire date of my card and if yes answer here why if you can send the refund the way you eventually did?

31 lipca 2023
Opinia niezależna
Logo DiscountSupplements.ie - IRELAND

Odpowiedź od DiscountSupplements.ie - IRELAND

This was a misunderstanding with the customer that has been resolved, the customer has received their refund and the rest of their order.

I offered to do a card refund for this customer and due to a bad line and language barrier there must have been a misunderstanding, I offered to do his refund another way and never insisted on any details.

This has been resolved and no malicious actions were taken on our behalf, I'm sure other customers who have dealt with me can attest to my trustworthiness.

- Kyle

Addition:

In response to Ivan's reply, I am bewildered as to why he thinks we intended to scam him by any means. I informed him from the start I was going to do a card refund as a quick and simple method of completing the refund.

I asked only for the details required by our card machine and did not "insist" but asked with no pressure. As soon as Ivan stated he felt uncomfortable I told him we could do the refund another way, which we did. I asked for no more details than you would provide to your local takeaway when placing an order over the phone...

Regardless, our company has been operating for well over a decade serving hundreds of customers on a weekly basis and has never been involved in scamming or fraud by any stretch of the imagination. I don't understand why this customer thinks he is the first "victim" despite no evidence of any wrongdoing.

Oceniono na 5 z 5

I can’t even explain how good this…

I can’t even explain how good this company is would give it more then 5 stars if I could beat prices and the customer service is the best order comes next day would highly recommend ⭐️⭐️⭐️⭐️⭐️

17 sierpnia 2022
Opinia niezależna
Oceniono na 5 z 5

Excellent all round

I've been a customer for a while, and can't recommend Discount Supplements enough. Great service, great range and excellent delivery times.

Had an issue recently with my account, which was quickly resolved by the very helpful Brian.

27 listopada 2021
Opinia niezależna
Oceniono na 5 z 5

Discount supplements the place to order from for Ireland

Have been ordering from discount supplements for years and they have never let me down, next day delivery if you order on a weekday within Ireland and great prices. Have had one slight hiccup recently where the product I ordered was actually out of stock but had fantastic customer service from Simon who couldn’t have been more communicative, quick and extremely pleasant to deal with, was issued a new type of the same product and refunded the difference. Couldn’t recommend more

13 października 2021
Opinia niezależna
Oceniono na 5 z 5

I have been buying from this company…

I have been buying from this company for a while now and would never change, their products are exellent and prices fair, customer service is the best around nothing is a problem for them, they go above and beyond to help you with anything, delivery is also exellent,

12 października 2021
Opinia niezależna
Oceniono na 5 z 5

Brilliant

Everything you could possibly need in a store. I mean, seriously, the volume of choice and products is insane, feels like you're in a warehouse. Also, the prices are affordable, making it really ideal for students and the like.

13 kwietnia 2021
Opinia niezależna
Oceniono na 5 z 5

Great!

While brexit slowing down the bigger UK brands I tried discountsuppliments again, and wow amazing difference!

12 lutego 2021
Opinia niezależna
Oceniono na 5 z 5

Great Service

Easy to navigate website and always a speedy delivery. Handy 'email me' option when items are out of stock to advise when back on the shelves.

7 lutego 2021
Opinia niezależna
Oceniono na 4 z 5

My number 1 in Ireland

Variety 8/10
Customer support 10/10
Pricing 8/10
Customer support 9/10

Use to have a much better collection of pre workouts (stronger ones) but recently I’ve to shop abroad

19 grudnia 2020
Opinia niezależna
Oceniono na 5 z 5

Company reputation is best defined by…

Company reputation is best defined by how they respond to when things went wrong. First instance, I had was not the best but understandable: the wrong label was applied to the wrong box resulting in the wrong shipment coming to me and mine going to someone else. It took nearly a week to resolve. Not exceptional.

What was exceptional was my most recent experience: I ordered product to my old address (my mistake). I wrote it off and took it on the chin. A couple weeks later, I got a call from a rep called Simon, who was exceptionally understanding of the situation and had informed me my order had been recovered. Subsequently, returned it to me the next day along with other goodies in a Christmas spirit.

An Exceptional and quality experience; special shout out to Simon.

18 listopada 2020
Opinia niezależna

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