Myself and my partner have been ordering from this company for a while now. Always top service was given, never had an issue until this week when DPD reported my parcel damaged. After a 2 minute expla... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Have ordered multiple times and shipping is always quick. Products are well priced and most competitive I can find. I had one issue with being sent an incorrect item and the issue was resolved quick... Zobacz więcej
Really poor. Placed an order and paid for next day delivery. Didn’t arrive until nearly a week later. On complaining I was told to return but no shipment fees would be reimbursed as they had tried to... Zobacz więcej
Have used Discount Coffee to buy beans for several years. The product usually is excellent and arrives promptly. So very disappointed today to discover that this Lisburn based company now only transac... Zobacz więcej
Informacje dotyczące firmy
- Sklep z kawą
- również w kategorii:
- Hurtownia kawy
- Kawiarnia
- Palarnia kawy
- Sklep z herbatą
Dane kontaktowe
Stany Zjednoczone
- 015547288
- greatcoffee@discountcoffee.ie
- www.discountcoffee.ie
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
1st time customer very impressed Thanks
1st time customer very impressed Thanks
Very well priced
Excellent robust packaging
A nice thank you email from the owner a nice touch with a discount code
Was weeks to get my order
Was weeks to get my order. They then sent half then sent others a couple of weeks later but never received all my items. They are now claiming they have sent items I never received. (Tomato soup cups).
Never had any emails unless I chased them
Great product, good price, fab customer service
My order arrived very quickly, unfortunately one of the tubs was damaged so I contacted the company and then read the reviews here, after reading the reviews I was slightly nervous however they sent out a replacement straight away. Products are great, really good price. Will order from them again
Really poor
Really poor. Placed an order and paid for next day delivery. Didn’t arrive until nearly a week later. On complaining I was told to return but no shipment fees would be reimbursed as they had tried to contact and not heard back (I never received any contact). Awful customer service just emailing that essentially ‘they are right’ and feel totally unheard. I would never shop here again
Top..
Best price I could find out there for Monin syrup, reasonable delivery cost, and arrived 1.5 days later. Excellent.
Terrible customer service
Terrible customer service . My address details was wrong on the package and not help whatsoever was given by them . They told me i have to fix it and they wont give me return back anyway .
Very rude and unprofessional manner in the office there , can’t deal with customs problem .
I was ordering from them every month same thing and never had an issues .
Whatever happened is just not good .
Excellent service and great coffee
After my order arrived, I had a couple of queries and Vanessa answered them quickly and professionally, which I really appreciated. Delivery was very fast, the price was good, and the roast dates were reasonable. Most importantly, the coffee tastes great.
“Metropolitan” was very enjoyable, I’m looking forward to trying “Temple Bar” tomorrow, and the “Colombian Decaf” is excellent. I’ll definitely be ordering again.
Great stuff
Great stuff. ordered matcha and it came the next day, was honestly shocked with the speed
Great selection, Great service
Discount Coffee is now my go to online coffee supplier. Having used many others, the service is just exceptional. Next day delivery is consistant and there is a great range to choose from. (I'm no expert in coffee beans!) The sample 250mg bags are a great, cheap way of testing less familiar brands / roasts.
Can't go wrong really, love Discount Coffee
Very unhappy customer
Very unhappy customer. I was their customer for years but this was my last order. They were usually delivering in next day or two, but this time I received incomplete order after 5 days and one carton was missing.I was contacting them a several times by phone , by email but there was no will to help resolve the problem. Women from the office was very rude, she raised her voice at me, told me she is only one person and will deal with this.Very disappointed, it was my last order!
Highly recommend
Ordered on a Thursday night and delivered on Saturday morning. Highly recommend this company when the everyday generic supermarkets are hiking their prices. This company is a welcome reprieve from the nonsense.
Fastest online shop on the planet
I don't know how they do it, but they just processed and shipped an order within 6 minutes, on a Sunday morning. Not saying this is necessary, I would still order here if they would take several days to ship. I've been ordering for over 5 years now and I've never been disappointed. I used to order Lavazza but switched to WANTED which is an Irish brand and their beans produce a super delicious coffee. Thanks guys, keep up the fantastic work!
excellent
excellent, fast service. got what I needed at a good price and super fast.
A UK company only selling in Euros…
Have used Discount Coffee to buy beans for several years. The product usually is excellent and arrives promptly. So very disappointed today to discover that this Lisburn based company now only transacts in euros which would add a bank charge to my order, coffee prices have gone up hugely in recent months and to add a surcharge on top is a step too far.
Brilliant coffee and very fast…
Brilliant coffee and very fast delivery. I live in Ireland (Dublin). I ordered on Wednesday at 11 a.m., and it arrived the next day. I’ll be getting my coffee from here from now on.
Very fast delivery to ROI
In spite of all the poor reviews, I bought some coffee which arrived in Co. Galway the following day. Very happy with the service.
If u want too be lied too this is the…
If u want too be lied too this is the company for u
Absolutely terrible customer service
Absolutely terrible customer service. My phone autofilled a UK postcode (I live in ROI) I immediately contacted them by phone and email and was told they won’t change the address by an extremely rude and unhelpful woman. The package was then sent back to them and I’ve emailed twice to either get it reposted to me or get a refund. They have ignored me. I refuse to ring again as I could not speak to the horrible rude woman that is on the customer service line. I’ve payed for a package that has been resent back to them and they are refusing to refund or resend to me. Against the law and very bad way to run a business
First time order
Slightly concerned of the mixed reviews, but went ahead ordered two boxes of Spices Chai latte. Pleasantly surprised of the good prices. Well packaged and very fast delivery. We will definitely order more in the future.
Delivery didn't come on time
I ordered few items from the company for the work event a week in advance of the event.
Their website stated that it is next day delivery if order placed before 3pm. Friday come, I still didn't have my order. I send an email, but never got a response. I contacted them first thing Monday morning just to find out that the order was damaged en route and they would send new one out only Monday afternoon.
The package didn't arrive on time for the event. I had to go and search items myself in town and it was a big hassle.
They were not in hurry to send a new package as they took action only after my call on Monday.
Very poor service.
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