I have had the same experience as many people here - goods out of stock, long delay, refund over due, refund never arriving ... the company present a credible front - reply to e mails etc, but take... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I wanted original stylish hard case for my Smith Super Method sunglasses. I discovered this item here and just decided bought it. I was surprised how fast i can put my sunglasses into new protectiv... Zobacz więcej
Don't buy from these people. I went through months of pain arguing, writing emails etc, their customer service is terrible and it seems their refunds department is permanently on holiday. Or maybe t... Zobacz więcej
I was a bit concerned buying a pair of Oakley straight jacket from this company seeing all the 1 star reviews here. Ordered Monday night and as it wasn't in stock and it said 3-5 day dispatch, I... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Buy Genuine designer sunglasses at Discount Prices - Oakley, Rudy Project, Dior, Police, Ray Ban and Armani. Designer Sunglasses at Discounted Prices from Direct Sunglasses UK.
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Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
excellent
I ordered a pair of bloc cobras. They arrived the next day, excellent quality and the best price on the net.
Wouldn't hesitate to use direct sunglasses again.
I simply got what i saw
I wanted original stylish hard case for my Smith Super Method sunglasses. I discovered this item here and just decided bought it. I was surprised how fast i can put my sunglasses into new protective case. I'm definetly satisfy with this purchase.
Thanks for fast service, Martin, Czech Republic.
Was concerned
I was a bit concerned buying a pair of Oakley straight jacket from this company seeing all the 1 star reviews here.
Ordered Monday night and as it wasn't in stock and it said 3-5 day dispatch, I didn't expect the glasses any time soon. Gotta a e-mail Wednesday with tracking number and received the glasses to day, Friday, pretty fast considering I live in Denmark.
Seeing the negative reviews in here, I wrote them tuesday night already asking how the order was going, got the reply friday, right after the sunglasses ;), so a bit slow there.
The sunglasses were £8 cheaper than any where else in UK and £50 cheaper than Danish sellers.
Hassle free
I needed a pair of sunglasses for a holiday and saw they were the cheapest online. I chose a pair that said 'in stock' and ordered on a Monday. They arrived first class on Wednesday morning, well packaged and authentic. Very happy.
Terrible company
Don't buy from these people. I went through months of pain arguing, writing emails etc, their customer service is terrible and it seems their refunds department is permanently on holiday. Or maybe they just don't have one.
Awful shopping experience from start to finish. The prices may look good but it's really not worth the hassle.
Excellent
I'm an internet seller and I know that people usually give review when they are dissatisfied with service and don't bother when everything is OK. Direct Sunglasses flagged up a problem with my online order - I'd managed to pay twice - my fault, wifi cutting out, phoned me and sorted it out. the colour of sunglasses I wanted weren't in stock and they asked me if I could wait a couple of days. I said I would. My sunglasses arrived in a couple of days.
very good service
I ordered a pair of Mui Mui over the phone. they didn't have the ones I wanted in stock but offered me a really good alternative with no quibbles if they didn't suit. They arrived the next day and were better than the ones I thought I wanted.
Not recommended to buy from them
After almost 4 months, I have neither received the sunglasses I ordered, nor the refund they told me two weeks ago they would send. Their customer service is the worst, emails not being answered, whenever I called, I got promises that were never kept. This seems more like a fraud then a legitimate business to me.
Thank you direct sunglasses!
I live in France and placed my order by phone with the helpful staff who gave me the advice I needed and two days later my sunglasses arrived by special delivery. they were cheaper than I could get anywhere else online and certainly cheaper than I could buy in France.
After 2.5 months still waiting for item. No refund.
Placed an order in june 2010 and still waiting. After submitting the order, they charged my creditcard almost immediatelly and in the email promised to deliver the item in 3 to 5 working days. After two weeks of waiting, I opened my account and there was an information that the item that I ordered was out of stock. So, I asked, when I should receive this item, and they promised again to deliver this item in 3 to 5 working days. After additional 4 weeks of waiting, I still have not received the item and I have give up the hope of ever receiving these. Last two weeks I have tried to get the refund, but I have pretty much give up the hope. Please, do not order anything from them. There is a good change, that you never get that item or the refund. If you think that my issue is somehow unique, please find the similiar post from here and others review sites.
Great sunnies, cool service, nice people
I orderd my new sunnies from these guys, because i really liked the advice they gave me, i checked to make sure they were in stock and they arrived in 3 days, I love my Ray-Bans
Really good experience
Great value, great service. Goods arrived on time. I had to have an exchange. I was well-advised and the replacement pair excellent.
ABSOLUTE DISGRACE!!!!!!!!!!!!!!!
I placed an order with this company via Martin. After waiting for at least a week I contacted him to find that two of the three items I requested were out of stock. The order was cancelled and no items dispatched. However, after this company decided to take the full amount from my credit card (for goods never ordered or dispatched). When I requested a refund they had the audacity to inform me that the law allowed 30 days for them to make the refund. No refund has yet been made and the 30 days have gone!!!! WHAT AN OUTFIT - NOT TO BE TRUSTED!!
Brilliant Service
I was attracted to the site because of the low prices, and to be honest I expected pretty poor service, but they have a great team who helped me choose a pair of sunglasses and I could call at any time if I had any further questions. Delivery was first class recorded and completely free.
excellent
This is my second purchase at Direct sunglasses and received the same excellent service. First the model I needed is not available anywhere but here, on top of that for very competitve price. Shipping was international but it just took a few days. I f you deal with Directsunglasses you can expect smooth transaction for sure. Buy with confidence.
Lightning fast service and customer service
I purchased Serengeti eye wear at a good price and received them next day by registered post. I subsequently had a problem with the product and it was exchanged, no quibble, by return post. Just as good as it gets! Thank you.
Excellent
I've had nothing but the best service from these people, it was quick, smooth, professional and in every way a great service offered. I would highly recommend them to others and I have just purchased a 2nd pair for my husband....EXCELLENT thanks
Excellent service
Item I wanted not available. Was offered excellent alternative by person on phone who took time to help me choose. Sunglasses arrived quicker than the 48 hours I was quoted.
Fantastic service
ordered item was kept updated via e-mails
arrived when they said
very happy
if i could of improved upon anything glasses should state immediate dispatch or on order(will take a few days)
Excellent
It was my sons birthday, i called they checked the stock and i received the sunglasses in 48hrs, i cant reccomend then highly enough!!!
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