DirectNine are seemingly telling lies about inventory levels. Ordered an otherwise reasonably difficult to source product that's advertised as available ex-stock for delivery within a specific deliver... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great experience knowing anything went well, specially came from USA It could been in bigger box well wrapped, padded, specially in transit But very pleased no damage, maybe Start to sell them... Zobacz więcej
The time between ordering, paying for, and receiving the AV157 was rather longer than I expected ( almost 1 month). Despite ordering on UK website item had to come from the USA. Arrived with wrong... Zobacz więcej
Hello there. We recently bought a Speakman Anystream shower head from Direct Nine. Soon after purchase I became a little concerned as I couldn't seem to clarify even a ball park delivery date. This wa... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Online superstore for electronics
Dane kontaktowe
Zjednoczone Królestwo
- +44 1304 807999
- info@directnine.uk
- www.directnine.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 90% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Do not use this website
Do not under any circumstances order anything from this 'company'.
I ordered speakers for £226 and then changed my mind. I sent an email asking to cancel the order and they replied saying it's not possible and they would only be able to refund 10% of what I paid. (£26).
I threatened to contact the relevant authorities about this disgusting offer and they then said they will actually refund the whole 100% and cancel the order.
I then received absolutely no confirmation email that it had been cancelled for a few days, so I had to continuously send a lot of emails until I eventually got a confirmation email and screenshot that they have sent the refund.
I am still fully expecting not to actually receive any refund - and if as expected I don't receive anything I will have to contact my bank to get it reversed.
Any reviews you see on here that are above 1 star are all fake (written by themselves).
The 'company' is based in India somewhere and is run by 1 or 2 dodgy people. They will send emails with different names at the bottom pretending to be different people working at the company, but it is all the same person.

Odpowiedź od DirectNine United Kingdom
DirectNine sourced a rare soundbar for us … :-)
My wife had some concerns around me buying a difficult to get hold of item online, in case it simply wouldn't arrive, though at all stages of the delivery the communication & tracking provided was outstanding & the goods turned up as promised. We are both now, very pleased customers. Thank you so much DirectNine ... :-)
Would have been better had the item…
Would have been better had the item cleared customs and got on transport quicker, but very pleased once it arrived in uk
I had acknowledgment as soon as my…
I had acknowledgment as soon as my order was placed and had continual updates about its progress.
Good customer service
I recently purchase a portable stereo system but it was faulty. Customer service were excellent in understanding the issue, and refunding my money. I would buy from this company again without any hesitation. Mr Webb
Good tracking on the delivery status
The item took a while to arrive but got…
The item took a while to arrive but got here in the end and functions well.
Found exactly what I needed and…
Found exactly what I needed and delivered on time
Well I bought radio cassette from…
Well I bought radio cassette from direct nine 119 pounds they conned me it weren't worth 10 pounds and it don't work how can you let firms like this on line I think half the comments are lies just for you to buy so they should shut you down as well shocking next time I buy on line won't be looking at your lies

Odpowiedź od DirectNine United Kingdom
I couldn’t find this anywhere
I was looking for a pair of tweeters that not available anywhere (or cheaper than I found here), except for directnine. Will definitely save this website for future use.
Good communications from placing the…
Good communications from placing the order to receipt of goods.
Issue resolved.
My goods arrived on time and in good working order, however they were shipped from USA so just be aware that the company do not have a UK office and source there items from the closest place to you, so depending on what you ordered it might well be from within the UK.
However my issue came when I wanted to return the item for a refund, I needed to return it to the US but had to pay for postage which was going to cost me almost as much as the item cost, but I am pleased to say after a bit of going back and forth with the company they have agreed to refund me. So if you do your research and ask the company where your item will be coming from and your happy with that then there is no reason not to use Direct9UK their shipping cost are reasonable and the item arrived when they said it would and also they did respond to all my emails and resolved my issue in the end.

Odpowiedź od DirectNine United Kingdom
Excellent service and alarm works…
Excellent service and alarm works really well. Very pleased
The item was delivered promptly
The item was delivered promptly, and the comunication was good
Delivery was very quick
Delivery was very quick, turned up much faster than expected with great communication on tracking details
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







