What a great company! Not only are their prices great so are the staff. Went over to collect my trunking today, not 100% sure of what I needed. Could not have met a better team from the folk on th... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Direct Channel had the exact parts I needed for my ventilation project which I'd struggled to find from other suppliers. The order was processed and despatched really quickly. No complaints at all and... Zobacz więcej
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I have been buying materials from Direct channel but I can say this time I am very disappointed in the quality of materials. I have ordered galvanised plain channel and it came rusted inside. Also... Zobacz więcej
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Excellent product. Excellent value. Excellent service. Would like to show a picture of the 'chassis' I have made using the channel. The chassis is now finished, so I can start building my new 'mobi... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Dostawca materiałów budowlanych
- Dostawca elementów złącznych
- Sklep z akcesoriami żelaznymi
- Sklep żelazny
- Dostawca szkieletów przemysłowych
Napisane przez firmę
Direct Channel Support System is UK’s leading supplier of Strut Channel, Cable Containment including - Cable Tray, Cable Basket Tray, Cable Trunking & Cable Ladder Rack extensively used in the constructions, HVAC, Mechanical & Electrical industry.
Dane kontaktowe
Bridge Road, DY4 0HR, Tipton, Zjednoczone Królestwo
- 0121 270 8507
- sales@directchannel.uk.com
- www.directchannel.uk.com
4,5
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
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Odpowiada na 100% z negatywnych recenzji
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Never arrived!!
21 lutego 2025
Opinia niezależna
Odpowiedź od Direct Channel Support Systems Ltd
Dear Kev,
We're sorry to hear that your order has not arrived, and we completely understand how frustrating this must be. Customer satisfaction is extremely important to us, and we want to resolve this for you as soon as possible.
Could you please reach out to our customer support team by calling us at 01212708507 or Emailing us at orders@directchannel.uk.com with your order details?
We will investigate the issue immediately and work toward resolution.
Thank You for bringing this to our attention, and we sincerely apologize for any inconvenience caused.
Great service and top quality chanel
Great service and quality channel. I am using is for a Camper build and the stainless steel looks great.
26 lutego 2025
Opinia niezależna
Odpowiedź od Direct Channel Support Systems Ltd
Thank you, Ashley White, for your kind words ! We're thrilled to hear you had a great experience. Your feedback is truly appreciated, and we look forward to serving you again. Best regards, Direct Channel Support Systems.
Good service,ordered and delivered in…
Good service,ordered and delivered in two days.
Would highly recommend this company.
John Wharfe.
Durector
24 stycznia 2025
Odpowiedź od Direct Channel Support Systems Ltd
Thank you, John Wharfe, for your kind words ! We're thrilled to hear you had a great experience. Your feedback is truly appreciated, and we look forward to serving you again. Best regards, Direct Channel Support Systems.
Odpowiedź od Direct Channel Support Systems Ltd
Thank you, Jon Beaumont, for your kind words ! We're thrilled to hear you had a great experience. Your feedback is truly appreciated, and we look forward to serving you again. Best regards, Direct Channel Support Systems.
Unless you are home during the day
Unless you are home during the day, don't bother ordering. Delivery company won't leave anywhere or with a neighbour and no collection points. Wanted to charge me an extra £16 to redeliver after I wasn't home. Goods got sent back to seller and I bought from elsewhere who uses a sensible delivery company.
19 lutego 2025
Opinia niezależna
Odpowiedź od Direct Channel Support Systems Ltd
Dear Rachael,
We’re truly sorry to hear about your experience. We completely understand how frustrating it can be when deliveries don’t go as planned. While we always strive to ensure a smooth process, occasional issues can arise due to courier constraints.
We’d love the opportunity to serve you better in the future and restore your confidence in us. If there’s anything we can do to assist you further, please don’t hesitate to reach out at orders@directchannel.uk.com or call us at 0121 270 8507. Your satisfaction is important to us, and we’d appreciate the chance to make it right.
Best regards,
Direct Channel Support Systems
After being let down by a large chain
After being let down by a large chain, I came across this website and found exactly what I wanted. It was shipped promptly and arrived the next day.
19 lutego 2025
Opinia niezależna
Odpowiedź od Direct Channel Support Systems Ltd
Thank you, Chris, for your kind words ! We're thrilled to hear you had a great experience. Your feedback is truly appreciated, and we look forward to serving you again. Best regards, Direct Channel Support Systems.
Quick and simply
Quick and simply to order online phoned through first to make sure they had plenty of stock, Came Within a few days
13 lutego 2025
Opinia niezależna
Odpowiedź od Direct Channel Support Systems Ltd
Thank you, Samuel Stark, for your kind words ! We're thrilled to hear you had a great experience. Your feedback is truly appreciated, and we look forward to serving you again. Best regards, Direct Channel Support Systems.
Excellent service
Easy to use website, very quick delivery, quality items, and a good price. I'll be using them again!
15 stycznia 2025
Odpowiedź od Direct Channel Support Systems Ltd
Thank you, Paul Canham, for your kind words ! We're thrilled to hear you had a great experience. Your feedback is truly appreciated, and we look forward to serving you again. Best regards, Direct Channel Support Systems.
Odpowiedź od Direct Channel Support Systems Ltd
Thank you, viktors karantajers, for your kind words ! We're thrilled to hear you had a great experience. Your feedback is truly appreciated, and we look forward to serving you again. Best regards, Direct Channel Support Systems.
EXCELLENT SERVICE and quick delivery
14 stycznia 2025
Odpowiedź od Direct Channel Support Systems Ltd
Thank you, Ddcmp, for your kind words ! We're thrilled to hear you had a great experience. Your feedback is truly appreciated, and we look forward to serving you again. Best regards, Direct Channel Support Systems.
Odpowiedź od Direct Channel Support Systems Ltd
Thank you, Mark, for your kind words ! We're thrilled to hear you had a great experience. Your feedback is truly appreciated, and we look forward to serving you again. Best regards, Direct Channel Support Systems.
Odpowiedź od Direct Channel Support Systems Ltd
Thank you, Roy Williamson, for your kind words ! We're thrilled to hear you had a great experience. Your feedback is truly appreciated, and we look forward to serving you again. Best regards, Direct Channel Support Systems.
1st class service
1st class service, products and customer support. Courier messed up my order, no big deal. This this was not a problem as Direct Channel sorted the problem out super fast and sent out the order again via overnight courier so that I received it the next day. Products I received were of exceptional quality. I would definitely use them again and highly recommend.
11 lutego 2025
Opinia niezależna
Odpowiedź od Direct Channel Support Systems Ltd
Thank you, Rick Hoyle, for your kind words ! We're thrilled to hear you had a great experience. Your feedback is truly appreciated, and we look forward to serving you again. Best regards, Direct Channel Support Systems.
Odpowiedź od Direct Channel Support Systems Ltd
Thank you, Andy Black, for your kind words ! We're thrilled to hear you had a great experience. Your feedback is truly appreciated, and we look forward to serving you again. Best regards, Direct Channel Support Systems.
Not Happy
The items ordered all came in one cardboard box which obviously was not strong enough to carry the heavy items, thus when recieved the box was open on 3 sides. Don't think i will be ordering from them again.
28 stycznia 2025
Odpowiedź od Direct Channel Support Systems Ltd
We sincerely apologize for the condition in which your order was received. We understand how frustrating this must have been, and we truly appreciate your feedback.
We are continuously working on improving our packaging to ensure that all items arrive in perfect condition. Please feel free to reach out to our customer service team, and we would be happy to assist you in resolving this matter.
Your experience is important to us, and we hope to have the opportunity to serve you better in the future.
Odpowiedź od Direct Channel Support Systems Ltd
Thank you, Thomas, for your kind words ! We're thrilled to hear you had a great experience. Your feedback is truly appreciated, and we look forward to serving you again. Best regards, Direct Channel Support Systems.
Good and prompt service
27 stycznia 2025
Odpowiedź od Direct Channel Support Systems Ltd
Thank you, Mr Joe Divilly, for your kind words ! We're thrilled to hear you had a great experience. Your feedback is truly appreciated, and we look forward to serving you again. Best regards, Direct Channel Support Systems.
Good and prompt service
27 stycznia 2025
Opinia niezależna
Odpowiedź od Direct Channel Support Systems Ltd
Thank you, Joe Divilly, for your kind words ! We're thrilled to hear you had a great experience. Your feedback is truly appreciated, and we look forward to serving you again. Best regards, Direct Channel Support Systems.
Ordered 3 times last week
Ordered 3 times last week, brillant service : order confirmed when despatched with tracking which is very useful and APC then email with eta the following day
Great produce great price so will continue to use
28 stycznia 2025
Opinia niezależna
Odpowiedź od Direct Channel Support Systems Ltd
Thank you, Ian Howard, for your kind words ! We're thrilled to hear you had a great experience. Your feedback is truly appreciated, and we look forward to serving you again. Best regards, Direct Channel Support Systems.
Good professional service
All parts arrived in a couple of days.
Had a small problem with a couple of items but this was pleasantly resolved and replacement parts were sent without quibble.
31 stycznia 2025
Opinia niezależna
Odpowiedź od Direct Channel Support Systems Ltd
Thank you, Wardy Ge, for your kind words ! We're thrilled to hear you had a great experience. Your feedback is truly appreciated, and we look forward to serving you again. Best regards, Direct Channel Support Systems.
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Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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