DG Cars Recenzje 

455
Wynik TrustScore: 2 na 5

2,1

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Booked a taxi day in advance to make sure it arrived on time, it was an hour late and they are refusing to give us a refund even though we had to book with uber last minute just to get to where we goi... Zobacz więcej

Oceniono na 1 z 5

Booked in advance, then at midnight we're left in the rain when the driver cancelled the job, the office staff just say book another (and pay again!) Or mysteriously can't find your booking then hang... Zobacz więcej

Oceniono na 1 z 5

Absolutely awful. Booked wheelchair accessible cab for me and my luggage, taxi arrived early and refused to wait. Booked return taxi for me and less luggage (I’d eaten the food!) and refused to take... Zobacz więcej

Oceniono na 5 z 5

Booked taxi to City Hospital the evening before due to a very early start. Online booking process very easy! (& gives option to pay cash in taxi which I prefer). Taxi arrived bang on time the ne... Zobacz więcej

Informacje dotyczące firmy

  1. Taksówki

Informacje przekazane przez różne źródła zewnętrzne

Nottingham's Leading Taxi Service. Get our app here: http://bit.ly/DGCAPP For Support please visit: http://bit.ly/DGCHelp


Dane kontaktowe

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Słaba

Wynik TrustScore: 2 na 5

455 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,1

Wszystkie recenzje

(455)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 30

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Worst taxi company ever

Worst taxi company ever. Every time I have booked with them nothing but problems. Minimum wait is 30 mins, I booked a taxi to work as it said driver would be 5 mins and was one hour late ! ONE HOUR ! Absolutely ridiculous idk how they are still in business. 0 starts

9 listopada 2025
Opinia niezależna
Oceniono na 2 z 5

Unreliable company, won't use again.

I ordered the taxi 2 days in advance and paid in advance for my mother to go to the airport. I got a call at 5 in the morning (when it was due) asking where to go. I told the driver the house number and he was at completely the wrong end of the road. How hard is it to read Google maps or use a Sat Nav? It's your job to be able to follow simple directions. I won't use them again as they are unreliable.

3 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

There isn't a no star option

There isn't a no star option!
Left a disabled girl in a vulnerable position. Taxi driver too lazy to pick up .
Don't use this firm they will let you down .
How does the driver sleep at night ?
Muhammad,Blue Toyota Voxy,YN19HPA.
SHAME ON YOU.

17 października 2025
Opinia niezależna
Oceniono na 1 z 5

Last Monday we ordered a taxi but it…

Last Monday we ordered a taxi but it did not arrive, the operator said they couldn’t locate the driver. If it wasn’t for a kind neighbour we would have missed our holiday coach. No explanation was given. Will NOT use DG taxis again. BB, Gedling.

29 września 2025
Opinia niezależna
Oceniono na 1 z 5

I would strongly advise people to think…

I would strongly advise people to think twice before using this company. On several occasions, they charged me twice for the same trips, with payments taken just seconds apart. When I raised the issue, I was brushed off with excuses that ignored the fact that money was withdrawn multiple times from my account.
Their customer service was poor – instead of investigating properly, they pushed the blame onto me, ignored the screenshots I provided, and dismissed my complaint. I was even asked to pay again for a ride I had already paid for.
This kind of behaviour is unacceptable. I expected honesty and professionalism, but instead faced duplicate charges and a complete refusal to take responsibility.

19 września 2025
Opinia niezależna
Oceniono na 5 z 5

Five Star Service from Arrow

Based on previous experience, I decided to use Arrow for my EMA transport requirement, and was not disappointed.
Booking and payment was straight forward, aided by an efficient and friendly operator. The car arrived on time, the driver being a very polite and personable man. All this at a very reasonable price. Overall, a first class experience, and I will certainly be using this company again

13 września 2025
Opinia niezależna
Oceniono na 5 z 5

The driver turned up on time

The driver turned up on time. Very smart, punctual and friendly.

Drove very safely to our destination and, when we arrived, he assisted us by pushing our luggage trolley into departures.

Overall very professional and efficient.

8 września 2025
Opinia niezależna
Oceniono na 5 z 5

Fantastic driver

Booked a cab through the app. He arrived in good time and was helpful and friendly. Got me to the coach station in good time.

13 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

Fares doubled if you’re disabled

Absolutely awful. Booked wheelchair accessible cab for me and my luggage, taxi arrived early and refused to wait.
Booked return taxi for me and less luggage (I’d eaten the food!) and refused to take me unless I paid DOUBLE FARE. Blatant disability discrimination, avoid them - Royal cars are the same company and discriminate in the same way. This company is not safe for lone women or disabled customers. Go to anywhere else.

25 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Office Staff

The guy in the office Rob is an absolute legend, Went out of his way to help me out when I was stranded in Nottingham and made sure he did everything he could to help me get home, Can't praise him enough absolute life saver, Give the man a payrise! 💪

24 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

impossible to book online

Tried to book a taxi to the airport - no where to get a quote on the website - just says from £XXX . Then I have to set up an account to pay by card - still waiting for the verification code - guess I'll get an uber!

18 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Great service

Use DG Taxi Service for airport trips. Reasonably priced and very reliable. Drivers are very helpful and professional.

6 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

Appalling

Appalling! After lies and incredible rudeness the driver drove off with my belongs and the company refuse to do anything about this. If you don't want to be robbed don't use this company

29 lipca 2025
Opinia niezależna
Oceniono na 2 z 5

Stick to the time

have to say normally not ever had a problem with these guys, ordered a taxi with them to take me to the train station to catch a train early in the morning, asked for the driver to pick me up at 4:45 in the morning, didn’t even get a phone call from the driver till 4.55 and as my train was booked for 5:20 am this left me running late, so I had to go back and use my own car and pay fortune on the train station car park park there throughout the day, will never use this company again due to this

28 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

Taxi didn't show up

Booked a taxi in advance, but it didn't show up. When calling in to ask what happened, there was no option to speak to someone or chase the booking, just a cycle of "cancel" or "book another trip", then they ended the call. Haven't been refunded.

4 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Made a stressful situation less stressful

Needed a taxi quickly due to needing to take my aunty to A&E quickly at 3am (long wait for an ambulance). The first taxi was driven by Toseef who was so friendly and helpful that he made our journey feel so much quicker. He dropped us off straight at the door and wished my aunty all the best, which was very sweet. Our driver back was Osayuwamen who was just as friendly and helpful. Both journeys were stress free and a good price. Would use again and recommend in a heartbeat. Thank you to you both, it was a horrible situation and you made it far easier.

3 lipca 2025
Opinia niezależna
Oceniono na 2 z 5

Outside the Law?

I have been a loyal and regular customer of DG Cars for over 20 years and have always found them reliable and fair.
But it seems they have decided to charge almost double price at times of ‘high demand’!
This contravenes their licence to operate a Hackney Cab service but they seem to ignore this.
I have passed my findings on to my MP and the Department of Transportation Governing body.
Seems since their Director Peter died they think they can make up their own rules!

27 czerwca 2025
Opinia niezależna

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