We had excellent service from Alana, a friendly smile as soon as we walked into the store , very welcoming . We had a good look round the store and then Alana gave us good advice about the sofa we wan... Zobacz więcej
Lokalizacja
Zmień lokalizacjęChyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT Truro, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Our sofa buying experience was excellent from start to finish. The staff at Truro were very informative and helpful. The service was extremely thorough without feeling under pressure. We visited t... Zobacz więcej
Reakcja na opinię
We went in asking about the Mia sofa, when they didnt have it in, they showed a sofa of similar firmness, which we didnt like. We then looked at the Euphoria for the colour we wanted, and thisnis the... Zobacz więcej
Reakcja na opinię
The place was quiet, well-lit and nicely laid out. All the staff were really friendly, approachable and, most importantly, not pushy at all. Dan was the staff member who helped me, and he w... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
Chyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT, Truro, Zjednoczone Królestwo
- 0333 999 9508
4,9
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Quick easy knew what we wanted in and…
Quick easy knew what we wanted in and out lovely job sales lady Teresa was very easy to chat to and got the job done
6 czerwca 2026
Odpowiedź od DFS Furniture - Truro
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Great colour choices and custom service
Steve was very helpful, especially as I was dithering over colour choice.
6 czerwca 2026
Odpowiedź od DFS Furniture - Truro
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Brilliant customer service
Brilliant customer service, explained everything we need to know.
6 czerwca 2026
Odpowiedź od DFS Furniture - Truro
Hello Reece,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Polite staff very helpful listened to…
Polite staff very helpful listened to what I had to say and gave good advice,
4 czerwca 2026
Odpowiedź od DFS Furniture - Truro
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
First time buying a new sofa, and couldn’t have asked for a better member of staff! Thank you
We couldn’t have asked for a better member of staff! Very helpful and very understanding and pointed us in the right direction of fabrics that would best suit us in our day to day life
4 czerwca 2026
Odpowiedź od DFS Furniture - Truro
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Great not pushed into a sale great…
Great not pushed into a sale great advice only down side on my behalf I didn't opt for the care package as wanted to read through it when I got home and then couldn't add it once it had arrived
28 maja 2026
Odpowiedź od DFS Furniture - Truro
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Truro
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Good staff and nice experience
Teresa was really helpful and not pushy, easy to deal with and was able to answer our questions without difficulty.
3 czerwca 2026
Odpowiedź od DFS Furniture - Truro
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Got left alone to browse but great…
Got left alone to browse but great service when was needed asked all the correct questions
3 czerwca 2026
Odpowiedź od DFS Furniture - Truro
Hello Martin,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Truro
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Odpowiedź od DFS Furniture - Truro
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Teresa was really helpful
Teresa was really helpful, she listened to what we were looking for and made suggestions accordingly. She also gave several visual alternatives to the sofa colours in store.
The aftercare advice was clear and the other add on products.
1 czerwca 2026
Odpowiedź od DFS Furniture - Truro
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Kind Regards,
Vanessa
DFS Customer Support
Great experience
Great experience - sales person was friendly and relaxed whilst being super informative and professional
31 maja 2026
Odpowiedź od DFS Furniture - Truro
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
The lady who dealt with the sale of my…
The lady who dealt with the sale of my sofa to me was very good, pleasant, patient and thorough. Great experience, no pressure
28 maja 2026
Odpowiedź od DFS Furniture - Truro
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
A visit to DFS to view a sofa we had…
A visit to DFS to view a sofa we had seen online. Unfortunately the sofa was not on display in the showroom, but we were shown a similar sofa by the salesman Toby and decided to purchase.
28 maja 2026
Odpowiedź od DFS Furniture - Truro
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Truro
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Staff excellent service explained…
Staff excellent service explained everything we needed to know
25 maja 2026
Odpowiedź od DFS Furniture - Truro
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Dan talked me through everything from…
Dan talked me through everything from daily sofa care to what happens next with my order, but not in a boring long winded way.
25 maja 2026
Odpowiedź od DFS Furniture - Truro
Hello Shaz,
Thanks for your lovely feedback, we’re glad to hear Dan met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Tristan and a fellow colleague were…
Tristan and a fellow colleague were very helpful and went above and beyond to help my dad.
25 maja 2026
Odpowiedź od DFS Furniture - Truro
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
The staff were very helpful and went…
The staff were very helpful and went through all the details clearly and continuously checked information was correct before placing our order
22 maja 2026
Odpowiedź od DFS Furniture - Truro
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.