We ordered a L shape sofa from the Tottenham Court Road Branch. I have to say we couldn’t be happier. The service we have received has been very good. Staff in store, great, communication about progre... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great in-store staff- friendly and knowledgeable and they took time and effort to make the delivery work. A great shame this store is closing soon but nice to have the great discount as a consequence.... Zobacz więcej
The team at Tottenham Court Road was absolutely fantastic I cannot fault them,,, I would recommend them too anybody.... 10 out of 10 🙂🙂🙂🙂🙂🙂🙂🙂🙂
I brought the Kruze sofa even though no store had it on display. Went to London Tottenham Court Road branch and was seen by Narendra who was patient & brilliant!! The delivery guys were great. I’m h... Zobacz więcej
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
220-224 Tottenham Court Road, W1T 7PZ, London, Zjednoczone Królestwo
- 0333 999 9837
4,4
Doskonała
655 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The staff of there is excellent
The staff of there is excellent, she is very polite and helpful.
16 kwietnia 2022
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Wish I had never ordered from DFS
Wish I had never ordered from DFS. Takes so long and you can’t cancel as they charge a penalty.
My sofa is due in June but they are charging a penalty if I cancel now. Reason provided is that the “production” has started. If production has started now then why is the delivery in June (we are in mid April right now). Cars get built and delivered sooner
I will never recommend DFS to anyone. Really wish I had not gone to the store and fallen for the sales tactics
12 kwietnia 2022
Odpowiedź od DFS Furniture - Tottenham Court Road
As the furniture is made to order the delivery schedules are approximate and subject to change until the furniture arrives at your local distribution centre.
If you would like to contact our Customer Service Team at Head Office on 0333 9999777, we will certainly look into this for you.
Many thanks,
Lauren Siviter
DFS Head Office Customer Service
Tel: 0333 9999777
A very good experience buying a sofa
A very good experience buying a sofa. Assistant was very helpful and friendly.
12 kwietnia 2022
Very pleasant experience with friendly
Very pleasant experience with friendly, helpful staff
11 kwietnia 2022
Karim is such a gent Tottenham Court Road
Karim is such a gent . He helped me and my mum in Tottenham Court Road . Though disappointed with the lack of discount but his patience is impeccable. Thank you Karim! .
10 kwietnia 2022
Purchase made at DFS Tottenham Court Road
I visited the Tottenham Court Road DFS store this morning and was very impressed by the way in which my purchase was dealt with. There was no pressure to buy anything extra or unnecessary and I value this very much. During the transaction, everything was explained and double checked. The salesman was polite and courteous and at no time did I feel rushed. I would definitely recommend this store to others as my experience was very positive.
5 kwietnia 2022
Good choice
DFS has comphrensive choices of sofa for me to choose.
Murat has explained to me clearly and carefully to my on different choice of sofa.
Thanks to him. I have chosen one of the best sofa I ever have.
5 kwietnia 2022
The service we recived was really good…
The service we recived was really good and very informative. The salesman knew what he was talking about and made choosing our new furniture an easy experience.
4 kwietnia 2022
Safa is a Good sales girl and will…
Safa is a Good sales girl and will excel in her career well!
2 kwietnia 2022
Your colleague took the time to listen…
Your colleague took the time to listen to my chair needs, and was able to give me options.
2 kwietnia 2022
We went in chose the sofa colour and…
We went in chose the sofa colour and materials , it was quick everything was explained to us clearly. The salesperson was polite and knowledgeable.
Now just waiting for our future
1 kwietnia 2022
We had a great experience at your where…
We had a great experience at your where we purchased the sofa from a young woman who was very pleasant and helpful on Sunday 20th.
29 marca 2022
Great care and customer service
27 marca 2022
left corner sofa purchase
The staff member in the shop was very helpful and patient with us. It took us some time to make our final decision but she was friendly and very approachable at all the time. She gave us lots of information and advice regarding the items we wanted to purchase. She was very professional whilst answering our questions
27 marca 2022
Amazing customer service
26 marca 2022
Great sofa buying experience
Very happy with my recent experience at DFS Tottenham Court Road. We were greeted by a nice lady called Aliona who took the details of what I was looking for and then showed us around the options available.
Having selected a possible option she took time to explain to us all the different options and the pricing. We decided to have a think about it and agreed to go back later - which we did. During the final sale conversation she was never pushy or aggressive and her approach was warm and friendly but still very professional throughout.
23 marca 2022
Great customer service
22 marca 2022
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.