Steliana at DFS made the entire process seamless and enjoyable. From the moment I walked into the showroom, she greeted me with a warm, welcoming attitude without ever feeling pushy. She took the time... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Lawrence, who assisted us, was so friendly and knowledgeable. He acknowledged us straight away but gave us space and time to browse allowing us space to make the right decision. As soon as we were rea... Zobacz więcej
Reakcja na opinię
Great customer service, Lawrence was really helpful he is spoke through everything and allowed us time to consider, provided a tape measure so we could check measurements, some times sales people make... Zobacz więcej
Reakcja na opinię
We firstly went into DFS on 25th. Lawrence greeted us and allowed us to browse at leisure. He pointed out which sofas were available in the required colour and gave us prices and delivery details.... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
Toneway, TA1 2BB, Taunton, Zjednoczone Królestwo
- 0333 999 9802
4,9
Doskonała
5 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The salesman was helpful
The salesman was helpful, clearly knew his products well and was not at all pushy. We came away feeling that we had found and ordered exactly what we were looking for.
7 sierpnia 2026
Odpowiedź od DFS Furniture - Taunton
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Salesman spent time with us and was…
Salesman spent time with us and was patient while we decided what we wanted.
14 sierpnia 2026
Odpowiedź od DFS Furniture - Taunton
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Perfect attention to detail
Excellent service, confident salesman who knew his products. Nothing too much trouble.
14 sierpnia 2026
Odpowiedź od DFS Furniture - Taunton
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
The rep sat with me and went through…
The rep sat with me and went through the whole process giving me explanations when asked. Made the whole experience easy to manage. Thank you.
14 sierpnia 2026
Odpowiedź od DFS Furniture - Taunton
Hello Alan,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
Sean served us and was very helpful and…
Sean served us and was very helpful and took the time to find exactly what was right for us very happy with the service and would do it again
13 sierpnia 2026
Odpowiedź od DFS Furniture - Taunton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Easy to choose a sofa from a very large…
Easy to choose a sofa from a very large selection and transaction made easy by Lawrence who knew his product.
12 sierpnia 2026
Odpowiedź od DFS Furniture - Taunton
Hello Martin,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Made us feel welcome and at ease
Made us feel welcome and at ease. Asked all the questions necessary. We did too
Lawrence from Taunton helped us and Tim from Bristol too. Staff and customer service very good 😊
12 sierpnia 2026
Odpowiedź od DFS Furniture - Taunton
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Happy bunny
Wow , talk about spoilt for choice you walk through the door and everything is displayed wonderfully .managed to find the one for me and the sales rep was very pleasant .
11 sierpnia 2026
Odpowiedź od DFS Furniture - Taunton
Hello John,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Excellent Customer Service
Very informative customer advisors. The whole experience was very good and everything was explained and any questions I had answered promptly by Lawrence.
11 sierpnia 2026
Odpowiedź od DFS Furniture - Taunton
Hello Kathy,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Lawrence gave me plenty of time to…
Lawrence gave me plenty of time to decide which furniture suited us best as a family. Gave me all the information that I required
11 sierpnia 2026
Odpowiedź od DFS Furniture - Taunton
Hello,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Well presented shop with friendly staff…
Well presented shop with friendly staff that were also very helpful 😁
11 sierpnia 2026
Odpowiedź od DFS Furniture - Taunton
Hello Sheila,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Very pleasant experience
Lawrence was very helpful and efficient and made sure we were completely happy with our order and didn’t push us to make a decision.
11 sierpnia 2026
Odpowiedź od DFS Furniture - Taunton
Hello Tony,
Thanks for your lovely feedback, we’re glad to hear Lawrence met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Great visit to an excellent store
Great visit to an excellent store. Very helpful staff (Sean) and we came away with a new sofa on order.
10 sierpnia 2026
Odpowiedź od DFS Furniture - Taunton
Hello Phil,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Poor Delivery Experience of Sofas
We had a bad experience with the awful delivery man who was both rude and aggressive….I would think twice before buying from DFS again!
4 sierpnia 2026
Odpowiedź od DFS Furniture - Taunton
Hello Michael,
Thank you for bringing this to our attention, this is not the service we would aim to provide and rest assured we will investigate this internally with the drivers. We sincerely apologise.
Kind regards,
Lia
DFS Customer Support
The customer service i received from…
The customer service i received from Lawrence was up there with the best I have had. He remembered my name, after no more than a 5 minute chat 2 weeks prior, and what i was looking for. He explained everything very clearly. An amazing employee.
2 sierpnia 2026
Odpowiedź od DFS Furniture - Taunton
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Customer service was really good very…
Customer service was really good very informative
2 sierpnia 2026
Odpowiedź od DFS Furniture - Taunton
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Service good
28 lipca 2026
Odpowiedź od DFS Furniture - Taunton
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Sean the legend
Sean was incredibly helpful, knowledgeable and just an an absolute legend!
9 sierpnia 2026
Odpowiedź od DFS Furniture - Taunton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Lawrence
Lawrence, who assisted us, was so friendly and knowledgeable. He acknowledged us straight away but gave us space and time to browse allowing us space to make the right decision. As soon as we were ready he was there to help us go through everything, explaining the whole process in depth so we were completely happy with ordering. I would highly recommend due to our interaction with Lawrence.
24 lipca 2026
Odpowiedź od DFS Furniture - Taunton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Odpowiedź od DFS Furniture - Taunton
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.