I had a very good experience as Mohamed from DFS Stratford took great care of me and my family. Mohamed was polite, friendly and very helpful showing us very patiently all the options we had in terms... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I couldn't find what I wanted in the showroom but the sales lady was super helpful and showed me what I could have on her laptop, with an L-shape instead of a corner arrangement and in a different col... Zobacz więcej
Sales assistant very helpful. He had good knowledge of their products. There was no hard sell and they asked all the right questions. Also, advised me to measure the hallway to ensure that the sofa ch... Zobacz więcej
Reakcja na opinię
Staff were friendly without being overpowering as they left us to look around and try out their sofa range independently. They were approachable when we needed help and guidance when finalising our pu... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
150-151 Westfield Avenue, The Street, E20 1EN, London, Zjednoczone Królestwo
- 0333 999 9798
4,8
Doskonała
659 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent service from the sales person
Excellent service from the sales person earlier today.. Thank you
1 sierpnia 2023
Odpowiedź od DFS Furniture - Stratford
Good Afternoon Mr Alfonso,
Amazing 5* review, thanks for sharing!
Kind Regards,
Lia P
DFS Central Customer Support
Good afternoon to all the members of staff in DFS
Hello, I hope you are well this is my first experience visiting an DFS furniture show room. My daughter converted she brought a beautiful brown long sofa coming up to an year ago. And the female staff was every warm and welcoming, she explained every single
features that came with the sofa, which sounds really good modern technology..
30 lipca 2023
Odpowiedź od DFS Furniture - Stratford
Good Afternoon,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Kimberley S
DFS Central Customer Support
Excellent customer service.
27 lipca 2023
Odpowiedź od DFS Furniture - Stratford
Good Morning Emmanuel,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Lia P
DFS Central Customer Support
Odpowiedź od DFS Furniture - Stratford
Hello Suhrit,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Megan D
DFS Central Customer Support
Very friendly and helpful.
24 lipca 2023
Odpowiedź od DFS Furniture - Stratford
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Megan D
DFS Central Customer Support
Fast and friendly buying process!
24 lipca 2023
Odpowiedź od DFS Furniture - Stratford
Hello Chuck,
Thank you for sharing your lovely 5* review, your feedback is greatly appreciated!
Kind Regards,
Megan D
DFS Central Customer Support
Salesman was very helpful
24 lipca 2023
Odpowiedź od DFS Furniture - Stratford
Hello Marina,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Megan D
DFS Central Customer Support
DFS Westfield Stratford 👍
Spoke to Natalia. She was super helpful and understood my needs. She gave me options and solutions. Very clear
22 lipca 2023
Odpowiedź od DFS Furniture - Stratford
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Central Customer Support
Nice friendly staff
21 lipca 2023
Odpowiedź od DFS Furniture - Stratford
Hello Carol,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Megan D
DFS Central Customer Support
Odpowiedź od DFS Furniture - Stratford
Hello Sarian,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Megan D
DFS Central Customer Support
I used to be customer 4 years ago and I…
I used to be customer 4 years ago and I bought a bed and dining table and the quality was very good,clean and stable. Now we want to buy furniture from my brother for a surprise because we like this brand and will still buy from it
17 lipca 2023
Odpowiedź od DFS Furniture - Stratford
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Central Customer Support
Nice and friendly staffs
Gloria is nice and friendly, she gave us a very detailed explanation on the items we picked.
15 lipca 2023
Odpowiedź od DFS Furniture - Stratford
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Central Customer Support
I was attending to at the appropriate…
I was attending to at the appropriate time very good customer relation was assisted with and the attendant was very friendly and explained everything to me about my orders.
15 lipca 2023
Odpowiedź od DFS Furniture - Stratford
Good Afternoon Olatunde,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in-store. We hope you love the furniture as much as us!
Kind Regards,
Kimberley S
DFS Central Customer Support
Staff was great very clear when…
Staff was great very clear when explaning about
ordering and delivery very frendly but also professional
not once did i feel rushed also the young lady got
her coullage to check the order befor the order was put through great staff
14 lipca 2023
Odpowiedź od DFS Furniture - Stratford
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Central Customer Support
DFS shopping in Westfield
Thank you Denise for explaining all the different options of make model and kind of sofa to help me pick the right one for me
14 lipca 2023
Odpowiedź od DFS Furniture - Stratford
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review.
Kind regards
Holly M
#DFS Central Customer Support
Great service
Great service. Mo was patient, calmly and professionally answered all my questions. I did not feel like I had to rush to make a decision.
12 lipca 2023
Odpowiedź od DFS Furniture - Stratford
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Mo met your expectations in-store and that you had a lovely experience when placing your order!
Kind Regards,
Kimberley S
DFS Central Customer Support
Excellent service from Mohammad
10 lipca 2023
Odpowiedź od DFS Furniture - Stratford
Good Morning,
Thanks for the 5 stars! It's much appreciated
Kind Regards,
Lia P
DFS Central Customer Support
Mo was very helpfull and professional
Mo was very helpfull and professional. He explained everything
7 lipca 2023
Odpowiedź od DFS Furniture - Stratford
Good Morning Batista,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Kimberley S
DFS Central Customer Support
Odpowiedź od DFS Furniture - Stratford
Good Morning Petra,
Thank you for sharing your lovely 5* review, your feedback is greatly appreciated!
Kind Regards,
Kimberley S
DFS Central Customer Support
Customer service was great from staff…
Customer service was great from staff member Muhammad at Westfield Stratford City.
8 lipca 2023
Odpowiedź od DFS Furniture - Stratford
Good Morning Syed,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in-store with Muhammad!
Kind Regards,
Kimberley S
DFS Central Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.