What a fantastic visit I had whilst making my purchases at the Stockton store. I was greeted by Debbie at the door, and she looked after me, and my little dog, advised and guided me throughout the who... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
As soon as we set foot in the store the very ambience and layout of the furniture had a welcoming feel to it. We where greeted by a salesman who made us feel at home asked the right questions and he s... Zobacz więcej
Reakcja na opinię
Lucy in the Teesside Park store could not have been more helpful. Her product knowledge, and helpful attitude made choosing our furniture so much easier. We never felt rushed or pressured, I fact at o... Zobacz więcej
Reakcja na opinię
Went into store today looking to buy a coffee table nesting set . We were greeted by Dale who observed very quickly that I have a disability and offered to look around the store for me when listening... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
4 Middlesbrough Road, Park Avenue, TS177BT, Thornaby, Zjednoczone Królestwo
- 0333 999 9845
4,9
Doskonała
9 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent service
Excellent service ordered 3 seater with central table .Pleasent salesman ,will definitely use DFS again .
22 sierpnia 2026
Odpowiedź od DFS Furniture - Stockton
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Great customer service
I knew what I wanted when I came in and the guy was very helpful going through everything and all the details.
21 sierpnia 2026
Odpowiedź od DFS Furniture - Stockton
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine E
DFS Central Customer Support
Shopping experience
Liam, our initial advisor was very friendly, helpful and informative. He offerred good advice and allowed us to browse at our leisure. The staff as a whole made us feel very comfortable providing a lovely shopping experience. Would certainly shop here again.
20 sierpnia 2026
Odpowiedź od DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Teeside park DFS excellent service !
We were helped by Debbie in store who wanted to know about our style and how she could help to get to our perfect sofa !
This is indeed what happened and we have ended up ordering a sofa which fits the design of our room perfectly . We have previously been anxious to sofa shop due to predatory sales techniques . There was none of that instead honesty and helpful advice prevailed .
21 sierpnia 2026
Odpowiedź od DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Excellent customer service and consideration given to my disability needs and access around the store for.
Went into store today looking to buy a coffee table nesting set . We were greeted by Dale who observed very quickly that I have a disability and offered to look around the store for me when listening to what I required and why . He showed me photos of what was available and when I shortlisted the items I liked he took me to see them without having to walk the whole store . I am very happy either way my purchase and the excellent customer service that I was given .
21 sierpnia 2026
Odpowiedź od DFS Furniture - Stockton
Hello,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Helpful staff member
Helpful staff member, offered a drink while waiting. Bought the armchair I had seen online
21 sierpnia 2026
Odpowiedź od DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Great choice of sofas
Great choice, lots of knowledge from the staff. We wasnt hounded either.
21 sierpnia 2026
Odpowiedź od DFS Furniture - Stockton
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Lucy at Teesside Park
Lucy in the Teesside Park store could not have been more helpful. Her product knowledge, and helpful attitude made choosing our furniture so much easier. We never felt rushed or pressured, I fact at one point Lucy rearranged furniture in the show room to help us visualise the furniture in our home.
20 sierpnia 2026
Odpowiedź od DFS Furniture - Stockton
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Lucy met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Good experience
20 sierpnia 2026
Odpowiedź od DFS Furniture - Stockton
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Couldnt praise dale anymore
We went to dfs is stockton retail park tonight and was greeted by dale. Who was fantastic made us feel very welcome.helped us pick the right sofa and design and layout for us. Even put it on the big screen to see what it looks like. Thanks very much dale superstar
20 sierpnia 2026
Odpowiedź od DFS Furniture - Stockton
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Dale met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
As soon as we set foot in the store the, Regards
As soon as we set foot in the store the very ambience and layout of the furniture had a welcoming feel to it. We where greeted by a salesman who made us feel at home asked the right questions and he soon understood our requirements, within a very short time we had chosen a chair for our snug. Then came the payment and all options were explained clearly and the deal was concluded. All in all a pleasant experience, keep up the excellent work I will certainly recommend DFS. Kind regards, Peter Mc.
20 sierpnia 2026
Odpowiedź od DFS Furniture - Stockton
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Michael ridge
I was greated at the door by Michael ridge and was instantly looked after. I had in mind a model i had seen online and he showed me a much more suited option after saying what I was looking for. He was right I instantly loved the sofa he showed me, going threw the options and purchased. We spoke and I told him I was buying my first home and showed me the beds and mattress options which i wasnt aware DFS sold. Describing what I was looking for he showed me a few options and found the matching beds I liked and the best mattress suited for me. Could not be happier with his help, advice and making what I expected to be 2 to 3 shops in to 1 order with delivery for a much easier process.
Extremely happy with my visit and service
13 sierpnia 2026
Odpowiedź od DFS Furniture - Stockton
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Michael met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Odpowiedź od DFS Furniture - Stockton
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Easy to talk to very helpful staff were…
Easy to talk to very helpful staff were fantastic
19 sierpnia 2026
Odpowiedź od DFS Furniture - Stockton
Hello,
Thank you for your kind feedback.
Kind Regards,
Holly M
DFS Customer Support
Excellent customer service from Toni…
Excellent customer service from Toni who went out of her way to find us exactly what we wanted
19 sierpnia 2026
Odpowiedź od DFS Furniture - Stockton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Brilliant service
Brilliant service, friendly, helpful and knowledgeable. Would highly recommend.
19 sierpnia 2026
Odpowiedź od DFS Furniture - Stockton
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Outstanding customer service
Helpful, patient, warm, welcoming, supportive and full of useful information. Outstanding customer service. Liam was fantastic and went the extra mile. Warren was also super helpful on a previous visit.
18 sierpnia 2026
Odpowiedź od DFS Furniture - Stockton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
When we went into showroom everything…
When we went into showroom everything was set out very well smelt lovely Carl showed us around very professional when we found the suite we liked he talked through everything had a lot of time for us
19 sierpnia 2026
Odpowiedź od DFS Furniture - Stockton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Had a great visit to Stockton store and…
Had a great visit to Stockton store and toni helped with my order, very efficient and good customer service 😀
19 sierpnia 2026
Odpowiedź od DFS Furniture - Stockton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Stockton
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Doświadczenie Trustpilot
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