We had an excellent experience with Caroline during our visit. She was extremely helpful and very knowledgeable about the range of sofa options available. Caroline provided clear, useful advice an... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęBroadhall Way, Unit 18, Roaring Meg Retail Park, SG1 1XN Stevenage, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
we asked to see all the sofas that were sofa beds, we were shown them all and with the one we were interested in we were show how easy it was to pull the bed out and got to lay on the bed to check how... Zobacz więcej
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The lady in the store sorry I don't know her name gave my husband and I great service and advice and then ordered the 2 matressess that we needed. We also bought 2 cushions that she showed us which... Zobacz więcej
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We were greeted by a smiley, cheerful young lady, who was helpful but not intrusive. Hergood knowledge of furniture helped us to decide on our choice, and we were given all the points that we needed... Zobacz więcej
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Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
Broadhall Way, Unit 18, Roaring Meg Retail Park, SG1 1XN, Stevenage, Zjednoczone Królestwo
- 0333 999 9805
4,9
Doskonała
6 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Furniture
Shop assistant Carol was very good helping us chose the best suite for our needs .
11 czerwca 2026
Odpowiedź od DFS Furniture - Stevenage
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
The salesman was very knowledgeable and…
The salesman was very knowledgeable and not pushy we knew what we wanted and he listened and didn’t push his own agenda
13 czerwca 2026
Odpowiedź od DFS Furniture - Stevenage
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Choosing new furniture is a big…
Choosing new furniture is a big decision and the help and advice we were given was very much appreciated. We think her name was Carol.
12 czerwca 2026
Odpowiedź od DFS Furniture - Stevenage
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Odpowiedź od DFS Furniture - Stevenage
Hello Nicola,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Well worth a visit
Friendly, helpful and well informed staff plus good range of options to choose from.
10 czerwca 2026
Odpowiedź od DFS Furniture - Stevenage
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Caroline was lovely
Caroline was lovely , she had plenty of information about all the sofas we was interested in and gave us space to look about. Got the sofa we wanted and Caroline was happy to offer us the extras for cleaning and the warranty.
11 czerwca 2026
Odpowiedź od DFS Furniture - Stevenage
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Ellie was lovely Wonderful customer…
Ellie was lovely Wonderful customer service, didnt feel pressured into buying anything quickly. Everything was explained to me and double checked.
10 czerwca 2026
Odpowiedź od DFS Furniture - Stevenage
Hello Kelly,
Thanks for your lovely feedback, we’re glad to hear Ellie met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Stevenage
Hello Cairan,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
My experience was really good
My experience was really good, come away with what we wanted and more relevant information to know about our purchase.
Very polite staff and very helpful highly recommend.
9 czerwca 2026
Odpowiedź od DFS Furniture - Stevenage
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great member of staff
The member of staff that served us was very helpful. They remembered us from when we came in around 6 months ago and the issues we had previously around size of the furniture we liked and advised us that they have bought out a very similar one which was slightly smaller but fitted out requirements
9 czerwca 2026
Odpowiedź od DFS Furniture - Stevenage
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Odpowiedź od DFS Furniture - Stevenage
Hello Mark,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
John was very polite and professional…
John was very polite and professional talk us through
Everything answered all our questions made us feel special.
8 czerwca 2026
Odpowiedź od DFS Furniture - Stevenage
Hello Pauline,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Stevenage
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Great experience with Dfs Stevenage
Great experience with Dfs Stevenage, lady very friendly and helpful, I would recommend to everyone
7 czerwca 2026
Odpowiedź od DFS Furniture - Stevenage
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Great customer service
Great customer service. Friendly,knowledgeable and very helpful
7 czerwca 2026
Odpowiedź od DFS Furniture - Stevenage
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Stevenage
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Was welcomed by a very lovely lady
Was welcomed by a very lovely lady, Sarah helped us with her knowledge of the sofa we have chosen and we are pleased with what we have purchased,her input on the colour was very helpful and she was a pleasure to deal with.
10 out of 10
6 czerwca 2026
Odpowiedź od DFS Furniture - Stevenage
Hello,
Thanks for your lovely feedback, we’re glad to hear Sarah met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Great customer service and sofas
Nicky was wonderful and very knowledgeable, without being at all pushy. She talked us through every aspect of our purchase, demonstrating colours on the big screen and being rigorous about it fitting our home. She talked us through all optional extras too.
We can’t wait to get our new sofas delivered! Really impressed not only with the sofas but with such excellent customer service too.
6 czerwca 2026
Odpowiedź od DFS Furniture - Stevenage
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Got what we wanted straight away.
Got what we wanted straight away.
Customer service was fantastic.
Great goods for great prices
5 czerwca 2026
Opinia niezależna
Odpowiedź od DFS Furniture - Stevenage
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Caroline and the Store Manager at the…
Caroline and the Store Manager at the Stevenage Branch were very friendly, professional and helpful from start to finish. They ran through all the different types of designs etc the store had to offer in what I was looking for.
I came away very happy and with a new sofa on order!
Highly recommend!!
Thank you!
4 czerwca 2026
Odpowiedź od DFS Furniture - Stevenage
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.