We thought Darren was brilliant. He was very knowledgeable about the different furniture and options available to us in the Mersy Retail Park store. We would definitely recommend DFS to our family and... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Calum the sales person who assisted us in choosing right product he is so knowledgable on products available. He didn’t give hard pressure sales that we experienced from other furniture suppliers, th... Zobacz więcej
We came into store yesterday to a view sofa we had been looking at online. We were met by michael who couldnt do enough for us, he was not over powering but was on hand to answer any questions and of... Zobacz więcej
Reakcja na opinię
Staff helpful, knowledgeable and with no pestering on both my visits to the store. They provided information requested without pushing. I felt comfortable looking around and leaving on the first visit... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
Speke Road, L24 8QB, Liverpool, Zjednoczone Królestwo
- 0333 999 9794
4,9
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od DFS Furniture - Speke
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Good customer service
11 kwietnia 2026
Odpowiedź od DFS Furniture - Speke
Thank you very much for your kind review. Here at DFS we are committed to providing world class customer service from the sale, through to the delivery and aftercare.
Just to make you aware you have rated DFS at 1 star, if you do have any concerns at all please contact a member of our team on 0333 9999 777 and we would be more than happy to assist you.
Kind Regards,
Vanessa
DFS Customer Support
Michael was amazing from start to…
Michael was amazing from start to finish and really knew his stuff about the products and what would work best for us.
10 kwietnia 2026
Odpowiedź od DFS Furniture - Speke
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Speke DFS - BRILLIANT!!!
We went in today looking for a sofa but also really liked looking at the beds and kitchen furniture as well.
The layout of the store was large, with a lot of choice but it was not too cluttered, which was great.
When it came to the sofa, we asked Tony (the manager) for help and he was absolutely BRILLIANT!
He was in the office to begin with but was happy to stop and help us.
When we needed time to discuss, Tony gave us space and ended up dealing with a few other customers and I could see that he did brilliantly with all of them.
When we got back to him, there was no hard sell but he made me, my wife and two kids feel really at ease all the way through.
When we needed information, suggestions and help he was brilliant, not pushy but really knowledgeable and helpful.
We knew what we wanted and he helped us get it sorted, telling us about the different ways we could make it affordable for us.
I normally do not leave reviews but the store was brilliant and Tony was so good that he absolutely deserved a mention - KEEP UP THE GOOD WORK!!!
Oder 56Y4H9466
10 kwietnia 2026
Odpowiedź od DFS Furniture - Speke
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Very professional and very informative
10 kwietnia 2026
Odpowiedź od DFS Furniture - Speke
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Odpowiedź od DFS Furniture - Speke
Hi there, thank you for taking the time to leave a 5-star review!😊
Kind Regards,
Vanessa
DFS Customer Support
Fabulous service by Tony DFS speke
Fabulous service by Tony DFS speke, really helpful and thorough
2 kwietnia 2026
Odpowiedź od DFS Furniture - Speke
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The lady was very helpful and very nice
8 kwietnia 2026
Odpowiedź od DFS Furniture - Speke
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Darren
He was very friendly and approachable. He explained everything very clearly. Thanks for a good experience.
7 kwietnia 2026
Odpowiedź od DFS Furniture - Speke
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
The staff were great and walked us…
The staff were great and walked us through every step. Felt really looked after and it was very straight forward
7 kwietnia 2026
Odpowiedź od DFS Furniture - Speke
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Odpowiedź od DFS Furniture - Speke
Good morning Darren,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
Lovely furniture and store
Nicole was very helpful everything we asked she was very knowledgeable and pleasant all through our sale,
6 kwietnia 2026
Odpowiedź od DFS Furniture - Speke
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
A fantastic range of furniture
A fantastic range of furniture, a bright modern environment, and a brilliant salesman called Michael who was very friendly and enthusiastic and very helpful.
6 kwietnia 2026
Odpowiedź od DFS Furniture - Speke
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
We got to deal with only one member of…
We got to deal with only one member of staff. Michael was very helpful and gave us the time we needed and advice to make our purchase.
6 kwietnia 2026
Odpowiedź od DFS Furniture - Speke
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Speke
Good afternoon Tommy,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Michael in Speke DFS was amazing
Michael in Speke DFS was amazing, took the time to explain everything and wasn’t put off by my husband questioning everything, well be Michael, would return to DFS again 👍👍
4 kwietnia 2026
Odpowiedź od DFS Furniture - Speke
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Odpowiedź od DFS Furniture - Speke
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Very good customer service.
3 kwietnia 2026
Odpowiedź od DFS Furniture - Speke
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The communication was clear and a very…
The communication was clear and a very warm welcome from the staff.
Everything was explained in details and i was given enough time and attention to ask questions and double check with my partner if we are both happy with the choice we made.
3 kwietnia 2026
Odpowiedź od DFS Furniture - Speke
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Excellent service
Excellent in shop displays. Sales person (Nicole) was friendly, helpful and knowledgable.
All round excellent service.
3 kwietnia 2026
Odpowiedź od DFS Furniture - Speke
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.